IT Service Excellence Specialist
- Hiring Organisation
- Foster + Partners
- Location
- London, UK
- Employment Type
- Full-time
management, service delivery, continual improvement or employee experience. A practical understanding of ITIL-aligned practices, including incident, request, knowledge and continual improvement management. Strong analytical skills with the ability to translate service data and feedback into actionable improvements. Excellent stakeholder management and relationship-building capabilities across multidisciplinary teams. … Strong communication and facilitation skills, with the confidence to influence and drive positive change. Experience working with ITSM platforms, reporting tools and service performance metrics. A proactive, customer-focused mindset with a passion for improving service outcomes and operational effectiveness. What we offer: We offer a benefits package designed ...