London, England, United Kingdom Hybrid / WFH Options
emap
We employ over 480 people in offices in London (Croydon and Fleet Street), Devon and Dublin. Overall Purpose of the Role: As an ApplicationSupportAnalyst, you will be responsible for providing technical support and troubleshooting issues across multiple business applications, with a … hands-on, technical support role, requiring excellent problem-solving, communication, and multi-tasking skills. Key Responsibilities: Provide first and second-line applicationsupport for Naviga Ad CRM, Adestra email marketing platform, and other internal business applications. Troubleshoot and resolve user issues and queries submitted through our … to track application usage and performance across the suite of supported applications. Skills and Experience: Minimum of 1 year of experience in an ApplicationSupport role. Proven experience supporting CRM systems, with a strong preference for experience with Naviga Ad. Experience supporting email marketing platforms, preferably Adestra. Strong More ❯
We employ over 480 people in offices in London (Croydon and Fleet Street), Devon and Dublin. Overall Purpose of the Role: As an ApplicationSupportAnalyst, you will be responsible for providing technical support and troubleshooting issues across multiple business applications, with a … hands-on, technical support role, requiring excellent problem-solving, communication, and multi-tasking skills. Key Responsibilities: Provide first and second-line applicationsupport for Naviga Ad CRM, Adestra email marketing platform, and other internal business applications. Troubleshoot and resolve user issues and queries submitted through our … to track application usage and performance across the suite of supported applications. Skills and Experience: Minimum of 1 year of experience in an ApplicationSupport role. Proven experience supporting CRM systems, with a strong preference for experience with Naviga Ad. Experience supporting email marketing platforms, preferably Adestra. Strong More ❯
for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service … and Development team. The ApplicationSupport team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the … remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may More ❯
ApplicationSupportAnalyst (London) Role Purpose The person in this role will occupy a key position within Calastone as our client base and product range expands. This role will have specific accountability for Calastone's production technology systems, for the on-boarding of clients and for … the support of the QA team in testing of new code to enable new products, functionality and clients. Key Responsibilities Proactively monitor the production services. Provide first line support to Calastone's customers. Assist in the creation of a knowledge base to mitigate the number of … to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/certification techniques and secure FTP environments. Applicationsupport and operations in a client facing, financial environment. Experience of project delivery life-cycles, in accordance with industry best practice. Knowledge of ITIL More ❯
A fantastic opportunity awaits a motivated Junior ApplicationSupportAnalyst to join an innovative equities trading company. This position is perfect for individuals keen to launch their careers in applicationsupport and immerse themselves in a fast-moving, technologically advanced environment. Key Responsibilities : Deliver … efficient first-line and second-line support for critical trading applications. Diagnose and resolve technical issues across platforms to ensure seamless operations. Work collaboratively with traders, developers, and infrastructure teams to implement effective solutions. Supervise system performance and pre-emptively address concerns. Utilize scripting tools to automate processes More ❯
A fantastic opportunity awaits a motivated Junior ApplicationSupportAnalyst to join an innovative equities trading company. This position is perfect for individuals keen to launch their careers in applicationsupport and immerse themselves in a fast-moving, technologically advanced environment. Key Responsibilities : Deliver … efficient first-line and second-line support for critical trading applications. Diagnose and resolve technical issues across platforms to ensure seamless operations. Work collaboratively with traders, developers, and infrastructure teams to implement effective solutions. Supervise system performance and pre-emptively address concerns. Utilize scripting tools to automate processes More ❯
investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As an ApplicationSupportAnalyst , you will provide specialist support within the Student Experience service teams, developing and maintaining supported services. You will … project work and ensure release processes and procedures are maintained, enabling smooth transition into operations. In this recruitment round, we are seeking two ApplicationSupport Analysts to work across our Student Experience service teams as we focus on creating and enhancing a seamless and reliable digital experience. Experience … Strong experience of supporting and maintaining enterprise and bespoke applications, including third-party SaaS solutions and on-prem data solutions Experience of managing customer relationships and third-party suppliers A good understanding of ITIL service management processes and experience of using a service management tool Effective oral and written More ❯
ApplicationSupport with FX Options Our Client is looking to recruit an experienced ApplicationSupport Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of … our trading and support systems. Purpose of role: • Provide day-to-day support for our FX … Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. • Act as a primary point More ❯
recognised market leader in financial services. The team You will be a part of a team of 10 people: 2 focus on managing finance applications, while 7 oversee IT applications. This role will specifically involve managing IT applications. What You'll Do: Provide daily support of production … applications, resolving issues promptly and efficiently. Continuously monitor application performance and system health, implementing improvements where necessary. Manage major incidents, ensuring timely resolution and minimal impact on business operations with SLA. Diagnose and resolve technical issues related to application performance, connectivity, and functionality. Maintain detailed documentation of support … of SQL, T-SQL and Microsoft SQL Server. Experience with PowerShell, Python for scripting and automation. Familiarity with HTML and XML for web-based applications and data exchange. ITIL & ITSM framework experience. Thorough understanding of Product & Software lifecycle. Experience using service ticket applications e.g. JIRA, ServiceNow, FreshDesk. Strong More ❯
for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service … architecture and design. The ApplicationSupport team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the … remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. More ❯
An established and forward-thinking investment management firm is seeking a Data Platform SupportAnalyst to join their growing technology and data function. This role offers a fantastic opportunity for an experienced professional to play a vital part in supporting the firm’s data and investment … and timely positional data. You’ll work closely with investment teams, compliance, operations, and external vendors, ensuring business users have reliable data to support their decision-making processes. This role also involves contributing to projects, helping write specifications, supporting user acceptance testing, and being a key point of More ❯
An established and forward-thinking investment management firm is seeking a Data Platform SupportAnalyst to join their growing technology and data function. This role offers a fantastic opportunity for an experienced professional to play a vital part in supporting the firm’s data and investment … and timely positional data. You’ll work closely with investment teams, compliance, operations, and external vendors, ensuring business users have reliable data to support their decision-making processes. This role also involves contributing to projects, helping write specifications, supporting user acceptance testing, and being a key point of More ❯
