We place a premium on meeting our customers' high expectations of our products. Through contracted support services our support team plays a key role in post implementation processes, as well as in the longer-term customer experience. The purpose of this role is to help deliver contracted Business-As-Usual support services typically adhering to ITIL v3 framework of Service Transition, Service Operations and Continuous Service Improvement. A BusinessSupportAnalyst (level 1) is someone who has little or no experience in IT services who has strong potential to provide an exemplary support … Through IT Service Management tooling to collect information relating to client requirements pertaining to incidents and service requests Undertake administrative tasks needed to deliver support services to the clients Escalating/engaging with Technical Support, Development and Service Delivery Management teams as required Have a basic awareness knowledge More ❯
BusinessAnalystSupport, Inbound Supply Chain The candidate will be responsible for creating and maintaining complex SQL queries, scheduling and refreshing ETL jobs, automating manual tasks using Python, building data pipelines and dashboards, handling deep-dive requests, modifying existing analytical frameworks, and providing data support to … stakeholders. The person should understand business requirements, quickly identify root causes of reporting, BI, or data issues, and draft effective solutions, especially during peak periods like planning seasons. The ideal candidate is detail-oriented, proactive, and passionate about analytics, BI, and automation. Key responsibilities include: Designing, developing, and maintaining … data pipelines, queries, reports, analyses, and dashboards to supportbusiness decisions, ensuring data accuracy. Collaborating with stakeholders to understand needs and automate or improve processes. Learning and applying new data and analytical techniques. Solving business problems through data-driven solutions. Innovating to improve existing work or develop More ❯
Amazon is seeking a BusinessAnalyst to join the Abuse Prevention vertical of the India Returns team. The team's focus is on eliminating abuse and misuse related to customer returns and rejects, thereby improving the India business P&L. This role involves providing analytics support for product managers and business intelligence engineers for key strategic priorities. The position offers an exciting opportunity to work in a fast-paced environment. The ideal candidate will be detail-oriented, proficient in SQL (Python is a plus), and motivated to deliver insightful, timely data-driven insights. Strong … be capable of working effectively with cross-functional teams. Key Responsibilities Own the production and delivery of analytics reports and dashboards used for key business decisions. Build data structures, transformation processes, and load jobs in Redshift; process and present data in Excel. Debug report issues and unblock workflows. Communicate More ❯
appeal to you. The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for a BusinessAnalyst who shares Amazon's passion for the customer-someone who understands both Engineering and Business. This role requires an individual with an … excellent understanding of SQL and query development, good business acumen, and the ability to work with business, program, and product teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing … for achieving the objectives of the role. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. You will also partner with product management teams to identify long-term features and programs to improve the seller and customer experience on More ❯
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new … systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst colleagues in supporting … and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource More ❯
london (hounslow), south east england, United Kingdom
dnata Catering UK
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new … systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst colleagues in supporting … and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource More ❯
integrity, innovation and a willingness to challenge consensus. DRW's Trade Management team, supporting the Openlink Endur platform and related systems, seeks a skilled business analyst. This role supports front-, middle-, and back-office functions for our commodities team, with a primary focus on physical energy trading. The ideal … candidate will provide first-line user support, addressing and resolving complex issues within Endur. Responsibilities include deal modeling, deal lifecycle management, and product configuration, including risk valuation, P&L reporting, market and reference data setup, new instrument building, deal screen configuration, and template creation. The candidate will play a … that our software meets functional requirements, including requirement-gathering and manual testing. What you'll do in this role: Provide best-in-class production support for Openlink Endur, supporting users, anticipating and preventing issues, and ensuring quick recovery from incidents. Support integrations between Endur and related systems including More ❯