and planet. In-depth As the Head of Technology and Data, you will be leading and managing a diverse suite of service technologies such as ComputerAided Facilities Management (CAFM), Finance and Workflow management systems and the associated data ensuring the information can be transformed into tactical actions and decisions. You will provide leadership and management support to CMMS lead … down into four service streams, the post holder shall demonstrate leadership and be accountable for the outputs under each service stream. Service Stream 1: ComputerAided Facilities Management System (CAFM) Responsible for on-going management of the BGIS in-house and customer specific CAFM systems. Document and produce system mapping compassing the various in-use CAFM system, its purpose and … identify process wastage and drive efficiency. Provide CAFM strategic roadmap which includes consolidation and customisation of workflows. Drive efficiency and implement good standards and practices on all CAFM system through workorder management guides. Devise process workflow in conjunction with the CAFM manager around reactive, planned, compliance and remedial workflows specific to the CAFM systems. Implement BGIS's infrastructure asset taxonomy More ❯
asset registers are complete and fully up to date at all times, including following the completion of any projects, and that all asset data is captured within the client CAFM system and is appropriately scheduled with preventative maintenance tasks in line with statutory, regulatory, or client specific requirements. • Develop and maintain an up-to-date business continuity plan and extraordinary … through an indentured apprenticeship. • [Essential] HV AP. • [Desirable] NEBOSH Award. Experience • [Essential] Excellent PC based skills, with experience in Word/Excel and Outlook. • [Essential] Operation of industry standard CAFM systems such as Concept, SI7 etc. • [Essential] Comprehensive understanding of H&S obligations in a building services environment. • [Essential] Working to Planned Preventative Maintenance Regimes. • [Essential] C&G 18th Edition. More ❯
customers. Each contribution drives us forward, enabling us to deliver value and build leading systems. As a Customer Service Data Analyst, you will: Collect, cleanse, and analyze data from CAFM systems and other operational platforms related to maintenance activities. Develop and maintain dashboards, scorecards, and KPI reports for stakeholders. Monitor service performance against SLAs, KPIs, and compliance targets. Identify trends … in our success as a Customer Service Data Analyst, you will need: Strong analytical and problem-solving skills. Proficiency in Excel (advanced), Power BI, or similar tools. Knowledge of CAFM systems like Concept, Planon, Maximo. Excellent communication skills for non-technical audiences. Attention to detail and data integrity. Ability to manage multiple projects independently. Understanding of facilities management KPIs and More ❯
services, as well as our essential training courses. In addition, you'll champion our cutting-edge ecosystem software solutions which include Vantify ‘Risk Manager’, Vantify ‘Supply Chain’ and Vantify ‘CAFM’. This is an exciting opportunity for a driven new business professional with a proactive approach to business development driving net new business, where your expertise and communication skills will More ❯
England, United Kingdom 4 months ago Hampton, England, United Kingdom 1 week ago City Of London, England, United Kingdom £45,000.00-£45,000.00 2 weeks ago Service Delivery Specialist (CAFM System Administrator) London, England, United Kingdom 1 day ago Senior Application Systems Administrator London, England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago Hoddesdon, England, United More ❯
away the burden of facility operations, freeing up our customers to concentrate on their business. Purpose Provide day to day ownership and expertise of the technical aspects of our CAFM systems, working closely with the wider technical, subject matter and operational teams: Responsible for the setup, configuration and documentation of the CAFM system components and workflows, aligned to the requirements … test scripts for full and regression test scenarios Identify opportunities, and make recommendations for solutions or improvements to business process and operational use that can be achieved through the CAFM system applications Support the IT Training Manger to ensure a thorough training program is in place covering all aspects of the CAFM system as per our configuration - work closely to … on the investigation and resolution of incidents, maintaining good communication with users throughout Work with the wider IT and Technology solutions team to ensure appropriate resolutions on service impacting CAFM issues escalated to them Person Specification Proven experience of delivering application support (including troubleshooting and resolving technical issues/problems), configuration and administration to agreed service levels Experience in the More ❯
courses. In addition, you'll champion our cutting-edge software solutions, including our flagship health and safety compliance platform ‘Risk Manager’, alongside other innovative products such as ‘Supply Chain’, ‘CAFM’, and ‘Barbour’. This is an exciting opportunity for a driven professional with a proactive approach to business development, where your expertise and communication skills will directly contribute to our … legislation which underpins all consultancy services. Being fully acquainted with the ‘Risk Manager’ compliance management platform. Developing a clear understanding of our other divisional software products, namely ‘Supply Chain’, ‘CAFM’ and ‘Barbour’. Working alongside the marketing department to ensure self-generated initiatives are aligned with our current sales strategy. Increasing the value of current clients through upselling services while More ❯
performance benchmarks. - Excellent written and verbal communication, with the ability to produce and present professional reports. - Proficiency in Microsoft Office (Excel, PowerPoint), databases, and sustainability platforms. - Experience working with CAFM/CMMS systems. Desirable - ESOS Lead Assessor or similar accreditation. - Professional membership (e.g., IEMA, CIBSE, Energy Institute). - Experience with sustainability standards such as BREEAM, ISO 14001, SBTi, or TCFD More ❯
work is carried out to required codes of practices and standards. Verify commissioning and any integrations to base build systems, ensuring systems and O&M are updated. Ensure the CAFM system is updated with sufficient information following any reactive tasks. Carry out fault finding, diagnostics, and rectification on HVAC systems, escalating where necessary. Maintain effective communication with the Fit-out … and tenant RAMS and monitor permits to work. IOSH Managing Safely At least two years experience in a similar role in a corporate environment Proficient in the use of CAFM systems to complete reactive work orders. Proficiency in MS Office (Word, Excel, PowerPoint). Analytical mindset, able to interpret data to drive continuous improvement and service efficiency. Initiative to suggest More ❯
data centre management organizations. Familiarity with BMS, PMS, and CMMS systems. Ability to produce and amend AutoCAD drawings. Knowledge Understanding of Health & Safety, ISO standards, and compliance. Experience with CAFM systems for ticket logging. Proficiency in Word, Excel, and PowerPoint. Skills Team player, flexible, and adaptable. Ownership and accountability for tasks. Commitment to excellent customer service. Assertive and effective under More ❯
performance benchmarks. Excellent written and verbal communication, with the ability to produce and present professional reports. Proficiency in Microsoft Office (Excel, PowerPoint), databases, and sustainability platforms. Experience working with CAFM/CMMS systems. Desirable ESOS Lead Assessor or similar accreditation. Professional membership (e.g., IEMA, CIBSE, Energy Institute). Experience with sustainability standards such as BREEAM, ISO 14001, SBTi, or TCFD More ❯
client portfolio drawings and data, providing critical data reporting to support strategic planning functions, and sharing data with relevant technology solutions as appropriate. Single point of contact for the CAFM/IWMS database, drawing, and application support. Drive consistent processes for submitting, reviewing, and approving data change requests on client file sharing platforms. Lead recurring site data validation (space audits … for move and space processes, implementation requests, and facility audits. Interested? An ideal candidate would have the following qualifications: Desired experience and technical skills Bachelor’s degree and previous CAFM experience required. Experience with FM Systems or similar systems (e.g., Archibus, Serraview, Manhattan, Tririga). Experience in space/occupancy planning is highly desirable. Proficiency in Microsoft Excel for data More ❯
ability to prioritise works based on financial, operational, and reputational aspects, have a strong approach to customer satisfaction and have excellent computer/IT skills and proven knowledge of CAFM systems (Maximo, Planet, Excel, Word, PowerPoint, Outlook, Zetasafe), then we want to hear from you. Annual salary up to GBP30,000 plus a competitive pension scheme, good holiday entitlement and More ❯
London, England, United Kingdom Hybrid / WFH Options
Bright Horizons
Support the management of contractor and landlord relationships, including contract administration and performance monitoring for both national and regional service providers. Lead the management, and support of the internal CAFM system, ensuring correct usage by contractors and internal teams through effective communication, training, and guidance materials. Conduct monthly reporting and data analysis using the internal CAFM and CRM systems and … issues to meet customer satisfaction. Support the Facilities Leadership Team in maintaining accurate and up-to-date legislative compliance records across nursery sites. Ensure documentation is stored on the CAFM portal and generate monthly compliance reports for the Keeping Everyone Safe Management Board. Escalate any non-compliance or missing data to the appropriate Facilities Manager or contractor account manager. Oversee … and audit the internal CAFM system for the assigned division, ensuring timely completion of all scheduled works Collaborate with senior management to design and document effective Repairs & Maintenance and Soft Services procedures. Administer the Contract Variation Procedure in coordination with contractors and the internal finance team. Ensure accurate financial provisioning and reconciliation in line with monthly, quarterly, and annual reporting More ❯
PMS, and CMMS systems. Experience of producing and amending AutoCAD drawings to a good standard. Knowledge: Essential: Good understanding of Health & Safety, ISO standards, and compliance. Customer ticket logging CAFM systems. Good working knowledge of Word and Excel and Power Point essential. Skills: Essential: Experienced team player, flexible and adaptable. Takes personal ownership and accountability for actions. A passion for More ❯
M&E systems within the buildings. Technical Responsibilities Provide technical leadership and ensure all technical service commitments and KPIs as per the contract are met. Manage asset management, initial CAFM data collation, and ongoing management. Ensure full compliance with company electrical rules in HV/LV activities. Collaborate with Technical Stakeholders within TCE to implement strategies for Building Performance and … customer relationships and liaise with Facilities Managers and equivalents. Handle escalation and ownership of local operational and compliance issues. Manage Elogbooks and monitor SLA and KPI performance within the CAFM system. Oversee supply chain management, including subcontractor reviews. Lead people management activities: recruitment, development, review, and performance management. Mentor and lead operational teams under the Contract Manager's guidance. Drive More ❯
policies, and procedures. Experience: Knowledge of UK health & safety and compliance regulations. Excellent organisational and multitasking skills. Strong communication and interpersonal abilities. Proficient in Microsoft Office Suite; experience with CAFM or work order systems is a plus. IOSH or NEBOSH certification (desirable). Team player with a customer-focused attitude and a proactive mindset. Newmark is an Equal Opportunity Employer. More ❯
experience Proficiency in MS Office Desirable: IOSH – Working Safely Experience Troubleshooting complex issues and root cause analysis Knowledge of change management and system documentation Experience with BMS, PPM/CAFM systems, and permit to work systems Ability to interpret OEM technical documentation Work methodically and analytically Operate independently and as part of a team Excellent communication skills Experience in customer More ❯
oversee the operational delivery and performance of the contract, manage an efficient and client-focused helpdesk function, and lead a helpdesk team. The role involves contract oversight, service excellence, CAFM system management, and ensuring all reactive and planned works are delivered to the highest standards. Knowledge of contracts management, including RAMS and PTW, is essential. Responsibilities: Manage the CAFM system … subcontractors’ paperwork and certificates. Assist the Account Manager with reports and client meetings. Cover team absence and annual leave when necessary. Lead initiatives for continuous improvement of Helpdesk and CAFM processes. Ensure service delivery meets contractual KPIs and SLAs, addressing performance issues proactively. Build and maintain relationships with clients, suppliers, and stakeholders. Key Requirements: Previous contracts management experience Administrative experience More ❯
hard FM services in a multi-site or complex environment. Strong knowledge of building systems, statutory compliance, and industry standards. Excellent leadership, communication, and contractor management skills. Proficient in CAFM systems and Microsoft Office. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then More ❯
London, England, United Kingdom Hybrid / WFH Options
Whitecollars
England, United Kingdom £35,000.00-£45,000.00 1 month ago London, England, United Kingdom 1 week ago City Of London, England, United Kingdom 2 weeks ago Service Delivery Specialist (CAFM System Administrator) London, England, United Kingdom 6 days ago London, England, United Kingdom 4 months ago Volunteer Systems Administrator | Holistic Wellbeing Hub Croydon, England, United Kingdom 1 week ago Hampton More ❯
sources, interrogate data and seek clarification and engagement from a variety of teams to ensure quality data. Co-ordination of support/management required for specialist projects such as CAFM implementation. Ensuring that appropriate records and drawings are held and up to date. About Us Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population More ❯
manager and administrator. Carry out minor fabric works including painting, tiling, basic carpentry, and lock replacements. First call for drainage issues, for initial investigation and rectification. Update the ABM CAFM System and manual logbooks. Perform minor limited electrical and plumbing repairs such as lamp replacement, tap changes, and toilet repairs. Maintain site stock levels. Escort sub-contractors on site and More ❯
a key point of contact for customers, management and sub-contractors. Look at ways to standardise and then improve current ways of working by using SMART objectives. Ensure effective CAFMmanagement system usage and look for new ways of working and opportunities to improve ways of working. Hold weekly/monthly meetings with key account managers to discuss targets and … skills, including advanced Excel, MS Teams, SharePoint and Data Analytics such as Power BI. Essential that candidate has experience in helpdesk management in a fast-paced facilities management environment. CAFM system experience in systems such as Concept Meticulous eye for detail Capable of operating in a pressurized fast-paced environment Calm and methodical approach. Experience in leading change and driving More ❯
arranging cover to ensure operations are always fully staffed. Robust waste stream management and reporting for Clinical, General, Recycling and Confidential waste compliance WTN. Oversee team input to ELogs CAFM system management, ensuring updates for reactive works and completing routine PPM – required for governance and performance review. Priorities workload in line with contractual SLA/KPIs in relation individual tasks. … skills Commercial and financial awareness Excellent IT literacy skills (Outlook, Word, Excel, PowerPoint) H&S trained (iosh/nebosh) Waste Management (clinical waste desirable) Experience of working on client (CAFM) management systems Ability to make effective decisions quickly, multitask and effectively prioritise workload Adaptable to changes in volume, patterns, and priority levels Capable of working under pressure The above is More ❯