GenAI Engineer
- Location
- Greater London, England, United Kingdom
rock‐solid, scalable platform What you’ll actually do 50% Build — design & ship Agentic AI for CX: Real‐time assistants that listen to calls / chats, retrieve from customer KBs, and draft responses with human‐in‐the‐loop controls. Structured extraction: Schema‐driven pipelines over unstructured text (and other … drift. Novelty discovery: Embedding‐based clustering and drift, topic surfacing, LLM summarization of emerging themes with deduplication and evidence links. Alerting & scoring: Severity / impact ranking, de‐noising, suppression / cool‐downs, routing, and feedback loops. 25% Architect & scale Own reliability, latency, and cost. Design online / ...