perfect fit. Machine Learning Engineers at Cleo work on building novel solutions to real-world problems. This really does vary but could be: creating chatbots to coach our users around their financial health, creating classifiers to better understand transaction data or even optimising transactions within our payments platform. Ultimately, we … we are passionate about helping them. What you'll be doing Training and fine-tuning models to help customers get more value from our chatbot and app through deeper personalisation, creating a smarter & more engaging experience, recommending the right content and features to make users love Cleo. Integrating LLMs hosted More ❯
Sr Program Manager, Trustworthy Shopping Experience, Perfect Order Experience - EU Job ID: Amazon Italia Services Srl - B97 Role is open in Luxembourg, Milan and Munich. A-to-Z Guarantee is Amazon's way of protecting customers from a negative order More ❯
At Deskpro, we make helpdesk software and we have customers of all shapes and sizes from across the globe, including Vodafone, Microsoft, NHS, and Panasonic. Deskpro is a large product with a large variety of features and modules, from email More ❯
London, England, United Kingdom Hybrid / WFH Options
RED Global
Job Description Our international client is looking for a CloudCX Chatbot Developer to join their team for a 12-month freelance B2B contract with a high chance of extension. This is a hybrid in Bristol, and you would need to be on-site 3 days a week. Project details Position … CloudCX Chatbot Developer Contract type: Freelance B2B. Contract Length: 12 months Location: Hybrid in Bristol or London Languages: English Key Responsibilities Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels Collaborate with cross-functional teams to understand business requirements and design chatbot … workflows that meet customer needs Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience Integrate chatbots with backend systems, APIs, and third-party services to provide seamless end-to-end solutions Continuously optimize chatbot performance and functionality based on user feedback and analytics insight Desired More ❯
states in India, involving 60 villages and 3,500 women. In 2023, the SHP team successfully secured funding to develop a large language model chatbot that supports community health workers in rural India, utilising the SHP platform. Following an iterative process of co-design and early testing of the chatbot … in local languages, the next phase of the project will involve assessing the chatbot's performance in rural India and developing partnerships with tech companies and the government. Building on the success of SHP in India, SMARThealth Pregnancy is now a global program, with new projects slated to commence in … which is also due to commence in 2025. In parallel, we are collaborating with the Royal College of Obstetricians and Gynaecologists to develop a chatbot specifically designed for specialist doctors and trainee doctors, aiming to enhance access to guidance. The team collaborates widely with partners in the UK, including Imperial More ❯
AI Chatbot Designer - Genesys, ChatGPT, Watson, Einstein, Conversation Design, LLMs, NLP, Conversational AI, User Insights, Content Design - Contract role An AI Conversation Designer is urgently sought after by a global Investment Manager to lead a greenfield project to craft and build a new AI Chatbot to be utilised across all … digital channels within their retail investment business, replacing a traditional Chatbot that no longer meets business needs. The aim of this new AI Chatbot is to improve both customer satisfaction and self-service capabilities, being able to pull data from multiple sources and translate complex financial jargon into easily understandable … supported by a team of in-house UX Designers. To be successful, you will demonstrate: Experience in the design and delivery of AI-driven Chatbots, with strong usage of tools such as Genesys, IBM Watson, Einstein or ChatGPT Expertise in areas including Natural Language Proce... More ❯
Peaple Talent has partnered with a global digital engineering consultancy who are recruiting for a Business Development Manager on a permanent basis based out of their London office. You will have a Proven track record of successfully engaging and acquiring More ❯
Peaple Talent has partnered with a global digital engineering consultancy who are recruiting for a Business Development Manager on a permanent basis based out of their London office. You will have a Proven track record of successfully engaging and acquiring More ❯
IT Senior Desktop Support Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where More ❯
notified when the right vacancy comes along. The Team The Premium and Automated Care team, part of the Marketplace Support department, manages our AI Chatbot and customer care operations. We are expanding and seeking new talents to help manage AI routines and deliver effective training to our agents. We aim … us in delivering excellent service. What you'll be doing Review and edit content to meet quality standards, ensuring error-free information. Regularly audit chatbot scripts to ensure a top-tier experience for agents and users. Create scripts for the AI chatbot, focusing on persona, flow, and accuracy, aligned with … tasks. Strong attention to detail and organizational skills. Proficiency in Google Docs and similar tools. Ability to explain complex technical info clearly. Experience with chatbots or AI is a plus. Fluency in English; additional languages (Urdu, French, Italian, Portuguese, Arabic) are advantageous. Additional Requirements Experience as a customer of Deliveroo More ❯
and speed up product onboarding, e.g. product training modules, certification and other effective enablement tools. Define the roadmap and development of our product knowledge chatbot, ensuring a seamless and intelligent user experience. Research and champion new and creative tools and technologies to help us deliver scalable knowledge solutions across the … strategy with knowledge management. Ability to self-direct and build an expert understanding of a sophisticated ecosystem and our product. Experience with AI-powered chatbots, search optimisation, and personalisation in support experiences is desirable. Hands-on experience with crafting, implementing, and improving knowledge and enablement resources for sophisticated ecosystems that More ❯
This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and More ❯
Capgemini's Intelligent Customer Operations practice takes its inspiration from the lessons of the pandemic. Our vision of customer operations combines a human-digital hybrid that enables the "always on" lifestyle and embodies the spirit of the digital-native customer. More ❯
This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and More ❯
This position is based in our Marketing & Technology service in London. We combine data, technology, creative content, and paid media to solve brands' business problems & drive revenue through digital marketing solutions such as ad campaigns, augmented reality, and chatbots. Our More ❯