51 to 75 of 92 Chatbot Jobs in London

Lendable is seeking an Applied AI Engineer to advance our AI systems and automate complex financial processes. You will work on lightweight, end‐to‐end AI services, building reliable workflows and expanding chat and document ...

goals. Provide leadership on key internal projects and initiatives to support a continually improving, changing and rapidly growing business. Utilize AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards While the job description ...

solving skills with the ability to identify trends and improvement opportunities. Excellent written and verbal communication skills. Experience supporting self‐service, knowledge management, or chatbot‐enabled support functions is desirable. Behaviours Customer‐focused and solutions‐oriented. Takes ownership and accountability for delivering high‐quality outcomes. Demonstrates curiosity and a continuous ...

user stories, owning backlog prioritisation jointly with Technology product owners. Lead the innovation pipeline for Operations, identifying and piloting automation and efficiency opportunities (e.g. chatbots, workflow automation) and graduating successful pilots into the wider change portfolio. Own change adoption for major initiatives, including stakeholder communication, training and embedding, so delivered ...

learning design, instructional writing or adult learning principles. Familiarity with workflow automation, AI-assisted content creation, emerging knowledge technologies, and AI-assisted search or chatbots for knowledge sharing. Experience working with crypto and blockchain products, with an understanding of their operational and regulatory considerations. Additional InformationBring ...

Confluence and one or more Learning Management Systems ideally one with AI assisted features.• Experience evaluating or implementing AI powered knowledge base, search, or chatbot tools (e.g. Glean, Guru, Notion AI, or similar).• Exposure to prompt design or configuring AI assistants for internal use cases.• Exposure to creative decision ...

detail and can objectively evaluate conversations, moderation decisions, and other interactions against established policies, processes, and quality standards. Bring familiarity with conversational AI systems, chatbots, automated moderation, or AI-supported workflows, with the Curiosity to continue learning how these systems behave, where their limitations lie, and how human judgment ...

Workato Genuinely AI-native as a leader: you use AI tools daily, you can tell the difference between a real agentic workflow and a chatbot wrapper, and you set the tone for your team to work the same way You see automation and AI as the engine that lets ...

Lendable is building AI-powered fintech solutions to accelerate credit and savings outcomes. This role focuses on applied AI engineering, process design, and hands-on Python development to scale our automation stack. You will work ...

role focuses on building and deploying practical AI solutions across a leading insurance business. Work on Generative AI use cases such as copilots, chatbots, document intelligence tools and LLM-driven workflows in a regulated environment. A pragmatic engineer is sought to deliver production-ready, secure systems with measurable value. #J ...

leadership and transformation. You will partner with Customer Service, Operations and Engineering teams to translate operational pain points into technology solutions, drive AI, automation, chatbots and self-service, and shape a scalable #J-18808-Ljbffr ...

Lendable is seeking an AI Engineer to advance production-grade AI systems, including chatbots and document parsers. You will own discovery through deployment, working with data, models, and automation to deliver tangible improvements. Role focuses on hands-on Python development, LLM-led workflows, and designing scalable pipelines in a fast ...

recruiting an AI Quality Lead to own quality assurance for its customer-facing AI systems. The role centers on building robust QA processes for chatbots, automated workflows and copilot tools. The successful candidate will monitor real-time AI conversations and self-service flows to identify misclassifications, hallucinations and broken journeys ...

Lendable Ltd seeks an AI Engineer to push the boundaries of applied AI across customer-facing chatbots and document processing. You will craft production-ready Python services, expand LLM-enabled actions, and design robust data workflows that automate complex credit-related processes. You will work in a hybrid London-based ...

structures, including Institutional Sales, Consumer Channel metrics, and related data definitions such as ICDF • Experience operating within automated support workflows (e.g., Slack-based intake, chatbots, or ticketing systems) and managing exception handling when automation is insufficient • Ability to work effectively in a globally distributed team model with regional handoff requirements ...

accessible, inclusive and effective services. A passion for innovation and a track record of putting it into practice, including the responsible use of AI, chatbots, virtual assistants and automation to improve how residents get help, underpinned by strong service design and user research so that new technology makes services simpler ...

care about creativity, health and wellbeing, and working in a way that fits your life. Our ambition is not just a better legal chatbot . It is to develop an AI to cover every area of consumer law where an ordinary person gets beaten by a system with deeper pockets. ...

lead the Partner Assistance team within Acquisition, Onboarding and Service. You will drive end-to-end technical delivery of AI Voice Agent and Partner Chatbot initiatives across global markets. You will oversee complex system integrations, coordinate with stakeholders, and help define a technical roadmap while coaching engineers toward high performance ...

Operational Excellence (OPEX) in Customer Support und Fraud Operations Gutes Verständnis dafür, wie AI und Automatisierung im operativen Umfeld eingesetzt werden können, z. B. Chatbots, intelligentes Routing sowie der Aufbau von Prozessen und Workflows Erfahrung darin, mehrere Projekte für unterschiedliche Stakeholder gleichzeitig zu steuern, verbunden mit sehr guten Priorisierungs ...

Storage technologies, designing architectures for efficient data delivery, in the context of AI training, fine tuning and inference. Advanced usage of AI tools (chatbots, agents...) for content search, content analysis, content generation, task automation and potentially vibe coding. Knowledge of cloud-native application design patterns (Kubernetes, APIs, micro-services, service ...

Our client is in the Financial Sector and is looking to grow their team with a new AI Engineer. The role is hybrid with 2 days in Central London, 3 days at home. This is ...

operations depth Credible across service design, contact centre strategy, WFM and automation. AI & tooling fluency Understands AI automation in a CX context: IVR/chatbot design, agent assist tools, LLM-powered workflows. Speed to competence Gets up to speed fast on unfamiliar technology stacks. Can read a product and understand … site, multi-brand, international). Deep workforce management expertise: forecasting, capacity planning, scheduling, real-time management. Experience leading or sponsoring automation programmes, contact reduction, chatbot, AI agent-assist. Track record of delivering headcount efficiencies without degrading quality. Strong financial modelling capability, built business cases independently. Experience working inside or alongside ...

evolve the existing CRM ecosystem while identifying opportunities to introduce new technologies and ways of working. A major focus will be on AI, automation, chatbots, self-service and agent tooling , alongside the continued development and optimisation of the CRM platform. What You'll Do Own and develop the customer-service … technology estate. Partner closely with engineering, development, QA, Scrum and technology teams to deliver the roadmap. Evaluate and introduce new capabilities across AI, automation, chatbots and self-service. Improve both customer and agent experience through technology. Define and track business value, including measures such as CSAT, NPS and operational efficiency. ...

will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high-impact processes to automate. What you will doImprove the chatbot's quality and expand the account actions it can complete autonomously. Expand our in-house document extraction pipelines to make parsing faster and more accurate. Design ...

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‐driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest ...