26 to 50 of 267 Client Onboarding Jobs in London

for ensuring that all necessary processes, tools, systems, and technologies required to deliver comprehensive security services are correctly configured, integrated, and aligned with the client's specific business requirements and security expectations from the outset. The MSS Delivery Lead ensures that the foundational elements of the service are set … up with precision, guaranteeing that the client receives a seamless and customised security solution that meets their unique needs. The MSS Delivery Lead will have a direct reporting to the UK Head of Client Delivery. Other key stakeholders are the Global MSS Delivery Teams and key stakeholders across … from initial requirements capture, through to design and onboarding of MSS to ensure a high-quality onboarding that meets the client's expectations and business requirements. Support sales and pre-sales teams during requirements gathering and scoping exercises to ensure sufficient information is captured to More ❯

to discuss implementation and deployment specifics, ensuring a smooth and well-informed transition for the client. Ensure the platform is fully configured from the client's onboarding phase, meeting their specific expectations and enabling seamless adoption. Effectively handle crisis situations while maintaining customer satisfaction and act as … the primary point of contact when needed. Work closely with the sales team to identify upsell and renewal opportunities and serve as the client's advocate within the company. Lead digital training projects from design to execution, coordinating with all stakeholders to ensure flawless delivery aligned with business objectives … and client expectations. Detect upsell and cross-sell opportunities. What You'll Bring To The Team: Experience in SaaS B2B 4 years experience in client onboarding process management Ability to manage multiple projects simultaneously with a strong focus on data, KPIs, and results Proficiency in CRM More ❯

play a vital role in ensuring our clients have seamless access to crucial investment documents. This role would suit a candidate with experience in client-facing document management systems, first line support, analysis using large sets of data and excellent technical skills. Your Impact Own the Investor Portal (Investor … Information Database) by daily management and maintenance of user access and ensuring accurate and timely document uploads. Support the client onboarding process by ensuring fund, client and user access is accurately set up on a timely basis for a smooth client experience. Ensure data integrity … by organising client and fund set ups cleansing and organizing documents for a smooth client experience. Support the investment process by timely management of the capital activity process. Enhance client experience by providing first-class support using a ticketing management system, resolving queries, and assisting with logins More ❯

This unique hybrid role bridges revenue operations, product development, and financial services, with a primary focus on advancing PerchPeek's revenue operations and integrating client-focused financial services into our product suite. You will blend operational excellence with innovation to drive large-scale system, process, and product improvements in … This role reports to the Head of Operations and will work with senior stakeholders across Finance, Sales and Product teams to enhance efficiency, support client onboarding, profitability analysis, and tool integrations in both internal and external financial functions. Responsibilities Whilst every role in a startup has a … platforms and manage tool rollout projects, including training initiatives Collaborate with internal financial functions to implement financial tools, integrations, and automations to streamline operation Client Financial Management Lead financial onboarding processes for new clients, including process mapping, advisory services, and systems setup Develop and maintain client More ❯

to explore cutting-edge machine learning technology we're looking for you. As a Project Manager, you'll collaborate as a member of our Client Success team to oversee product implementations and training of the Canoe platform. Your goal is to demonstrate Canoe's value and guide clients to … Do: Create and maintain detailed project plans, timelines, and resource allocation strategies to ensure successful implementations. Work with internal cross-functional teams and the client to gather requirements, manage expectations, and ensure alignment with project scope and goals. Identify potential risks and develop mitigation strategies to minimize impact on … s technology offering Lead clients through their Canoe implementation including technology configuration, upstream data connectivity, downstream data integrations, and initial training Organize and conduct client kick-off and weekly project management calls Execute client workflow analysis, design solutions, and aid client integration with Canoe's platform Maintain More ❯

within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure, and other common MSP tools Job responsibilities Client Onboarding: Coordinate all onboarding activities, including account creation, service provisioning, hardware/software setup, and internal resource allocation. Liaise with … all onboarding tasks are tracked, documented, and completed within SLAs. Conduct welcome calls and ensure a smooth handover to the support team. Client Offboarding: Manage and track offboarding processes including account deactivation, data retrieval or destruction, hardware return, and access revocation. Ensure security and compliance standards are … Agreement Management: Facilitate changes to service agreements such as license counts, scope changes, and contract renewals or terminations. Work with account managers to ensure client expectations are clearly documented and updated in internal systems. Maintain accurate records of agreement amendments in PSA/CRM tools. Cross-functional Coordination: Act More ❯

within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure, and other common MSP tools Job responsibilities Client Onboarding: Coordinate all onboarding activities, including account creation, service provisioning, hardware/software setup, and internal resource allocation. Liaise with … all onboarding tasks are tracked, documented, and completed within SLAs. Conduct welcome calls and ensure a smooth handover to the support team. Client Offboarding: Manage and track offboarding processes including account deactivation, data retrieval or destruction, hardware return, and access revocation. Ensure security and compliance standards are … Agreement Management: Facilitate changes to service agreements such as license counts, scope changes, and contract renewals or terminations. Work with account managers to ensure client expectations are clearly documented and updated in internal systems. Maintain accurate records of agreement amendments in PSA/CRM tools. Cross-functional Coordination: Act More ❯

TL;DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯

TL;DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯

which will be processing an ever increasing volume of digital assets and traditional instruments transactions, as well as onboarding clients and managing client relationships. The core responsibilities shall include, but not be limited to: Owning and improving internal operational processes that are make the day to day … business as efficient as possible Approving daily reconciliations including CASS client money and asset positions Creation of reconciliation processes and automation Onboarding of clients to the exchanges by conducting client queries, due diligence, KYC and AML checks. Supporting the operations of both the crypto and MTF … exchanges. Producing MI and regulatory reporting Resolving client queries in a timely and professional manner Working on ad hoc project focus work to improve the operational efficiency of the business, as well as the BAU activity Experience Required Background in Operations from another Financial Services firm Experience in crypto More ❯

which will be processing an ever increasing volume of digital assets and traditional instruments transactions, as well as onboarding clients and managing client relationships. The core responsibilities shall include, but not be limited to: Owning and improving internal operational processes that are make the day to day … business as efficient as possible Approving daily reconciliations including CASS client money and asset positions Creation of reconciliation processes and automation Onboarding of clients to the exchanges by conducting client queries, due diligence, KYC and AML checks. Supporting the operations of both the crypto and MTF … exchanges. Producing MI and regulatory reporting Resolving client queries in a timely and professional manner Working on ad hoc project focus work to improve the operational efficiency of the business, as well as the BAU activity Experience Required Background in Operations from another Financial Services firm Experience in crypto More ❯

do and what we offer The Service Delivery Manager oversees the delivery of Aptitude's products, ensuring contractual obligations are met while fostering strong client relationships. Acting as a brand ambassador, the SDM ensures a smooth client onboarding process and proactively manages client satisfaction, becoming … working options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with excellent report writing, presentation, negotiation More ❯

Job details Location : London Date Posted : 23 July 2021 Category Job Type : Permanent Job ID Description Our client is a global investment management house. They are seeking a Client On-boarding Project Manager (Aladdin) to join their successful team on a 12 month contract basis. The Client On-boarding Project Manager (Aladdin) will take responsibility for the following duties: Understanding how client requirements fit inside the Aladdin machinery Be accountable to the Investment team, and responsible for ensuring a successful onboarding Build strong relationships with key stakeholders, both internally and externally Continually look … Analysts, User Acceptance Testing, training and sign-off of deliverables Drive scalability and efficiency improvements, reducing cost and complexity in the operating model The Client On-boarding Project Manager (Aladdin) will meet the following criteria: Experience in client onboarding is essential Knowledge of Aladdin is essential More ❯

complex concepts into actionable advice. Customer-focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and … customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! What You'll Do Client Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and … main point of contact from Sales handoff to post-launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each client receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check-ins with customers to maintain a strong More ❯

within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess … a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES … use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client More ❯

and new platform builds - ensuring scalability, technical requirements, and internal resources. Process Optimization: Continuously improving implementation processes to increase efficiency, reduce costs, and enhance client satisfaction. Cross-functional Collaboration: Working closely with Investment, Finance, Product Management, Engineering, Configuration and Enablement teams to ensure seamless product rollout and adoption. Documentation … best practices, and troubleshooting guides. Performance Monitoring & Reporting: Tracking key metrics related to implementation success, identifying areas for improvement, and reporting to senior management. Client Onboarding & Training: Collaborating with the Enablement teams to be a key part of the onboarding process for new clients adopting … Ahead of the Curve: Keeping up-to-date with industry best practices and emerging technologies to ensure the implementation strategy remains effective and competitive. Client Relationship Management: Building strong relationships with key client stakeholders to understand their needs and ensure successful product adoption. About You: We are looking More ❯

TL;DR Kharon is seeking a full-time, London-based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to Kharon … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon's evolving platform features, benefits, and More ❯

leading the local engineering team What You'll Be Doing Developing and maintaining Java-based backend services for the B2C lending lifecycle-from onboarding new customers and assessing affordability to loan disbursement and repayment Participating in the entire SDLC, collaborating on solution design, reviewing code, building tests, and More ❯

highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. We support clients in meeting day-to-day compliance tasks, urgent projects … includes managing initial setup and ongoing platform optimization to ensure seamless functionality and alignment with customer requirements. The consultant will also identify and document client-specific requirements, working closely with internal teams to implement necessary configuration changes and enhancements. The role initially focuses on platform configuration, technical support, and … troubleshooting, with the expectation that the consultant will transition into a more client-facing role, leading implementations and providing strategic guidance as their expertise develops. Primary Responsibilities Manage client support cases , responding to enquiries, troubleshooting technical issues, and ensuring timely resolution. Handle Jira tickets, document meeting discussions, and More ❯

firms in your region. Your focus will be on winning active new Business Rewards and Savings Accounts, taking responsibility for the end-to-end client experience - generating referrals, onboarding clients and delivering funded accounts. For additional lending requirements you will co-ordinate the introduction to our specialist … firms. This will include cold outbound, warm inbound and actively referring partners. Managing firms through each stage of our pipeline towards becoming repeat new client referrers. Taking a consultative approach to build trust and understanding, establishing Allica as the most recommended bank by accountants. Managing the relationship at a … meetings. Introducing our Business Rewards Account and associated cash management products for the firm and their clients. Being responsible for the end-to-end client onboarding journey, funding and usage of accounts. Qualifying and assigning each firm to an appropriate Relationship Manager (RM) when they/their More ❯

ll be doing: Develop new features in python for backend services that could span any part of the lending lifecycle, from finding and onboarding new customers, to helping underwriters asses their affordability, all the way through to actually paying out and then collecting a loan Participate in the More ❯

Project Manager – Client Implementation (Agile) Location: London Salary: £90,000 - £120,000 per annum Working Model: Hybrid We are recruiting on behalf of a leading financial technology trading system provider. As a Project Manager, you will lead the client implementation process in an Agile environment, ensuring timely and … successful onboarding, scoping, data integration, user testing, training, and migration. … You will work closely with both internal teams and clients to manage project delivery, track progress, and ensure high-quality outcomes. Key Responsibilities: Manage client onboarding and implementation in an Agile framework, including scoping, data integration, and migration. Plan, track, and align Program Increments with Project and More ❯

Project Manager – Client Implementation (Agile) Location: London Salary: £90,000 - £120,000 per annum Working Model: Hybrid We are recruiting on behalf of a leading financial technology trading system provider. As a Project Manager, you will lead the client implementation process in an Agile environment, ensuring timely and … successful onboarding, scoping, data integration, user testing, training, and migration. … You will work closely with both internal teams and clients to manage project delivery, track progress, and ensure high-quality outcomes. Key Responsibilities: Manage client onboarding and implementation in an Agile framework, including scoping, data integration, and migration. Plan, track, and align Program Increments with Project and More ❯

role. We're bringing you in for your expertise, and your relentless drive. You will be responsible for understanding both internal and external Navro client needs and translating these needs into clear detailed requirements for the Navro development team. Who We Are We are transforming payments for global platforms … feature sanity checks and lead stakeholder user acceptance testing to ensure every feature delivers value. What We're Looking For: Compliance Champion - You understand Client Onboarding, Sanctions Screening, and Transaction Monitoring processes. You're familiar with software applications that support: KYC/KYB - Know Your Customer/ More ❯

and lead a team of Project Managers within our company. This role involves overseeing the coordination of various projects, managing timelines, and ensuring efficient client onboarding and ongoing support. The Senior Project Manager will act as a liaison between clients and Project Managers, ensuring all client … in a fast-paced environment, manage multiple priorities, and excellent communication skills to push clients, raise flags, and ensure smooth project execution. Key Responsibilities: Client Interaction: Serve as the primary point of contact for key clients, addressing their needs and concerns promptly. Strategic Planning: Contribute to strategic planning and … Skills: Exceptional ability to manage multiple priorities and projects. Problem-Solving Skills: Proactive issue identification and resolution. Customer Focus: Ability to understand and meet client needs. Familiarity with Agile methodologies and tools such as Jira, Trello, or Asana. Knowledge of e-commerce terms and configurations is preferred. Business Fluency More ❯