progression into a Lead IT Service Engineer position. As the organisation grows, there may also be opportunities for strong performers to undertake broader national working or responsibilities, subject to capability and business requirements. Key responsibilities Deliver on-site end-user support five days a week, responding promptly and professionally … user IT support in a professional environment. Good practical knowledge of Microsoft technologies, including Windows, Active Directory, Microsoft 365, Office, Exchange and Intune. Working knowledge of collaboration tools, video conferencing, endpoint security and core networking concepts. Proven ability to troubleshoot desktop hardware, peripherals, mobile devices and common software issues ...