12 of 12 ConnectWise Jobs in London

and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Experience with and ability to More ❯

problems from start to finish. Excellent written and verbal communication skills, with an ability to explain technical concepts to non-technical users. Experience using professional ticketing systems (e.g., SolarWinds, ConnectWise, Autotask, ServiceNow, Jira). Security Clearance is required for this role. You must have existing clearance, or the ability to obtain clearance. There are many roads leading up to being More ❯

and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support workloads in Azure or AWS Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Experience with and ability More ❯

ticket resolution rate. Some exposure to project work including office relocations, data migrations, and booking couriers for client equipment is desirable. Broad technical knowledge should include solutions such as ConnectWise, RMM systems (Asio/Addigy), Mac & Windows OS, Active Directory/Azure Active Directory, Virtual machines (Oracle & Hyper-V), hardware build/deployment, printers/peripherals, cloud services (Microsoft More ❯

day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and More ❯

Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgement. Experience with ConnectWise or similar ticketing system preferred. More ❯

for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/ More ❯

mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities for professional More ❯

practices. Adept at balancing strategic initiatives with operational day-to-day management. Preferred Experience & Skills ITIL v4, PMP, or Prince2 Certification Familiarity with PSA/RMM tools such as ConnectWise, Autotask, etc. Experience across Microsoft tech stack (Azure, M365, Intune) Strong documentation, reporting, and communication skills Comfortable engaging at C-level internally and externally If you are interested in the More ❯

practices. Adept at balancing strategic initiatives with operational day-to-day management. Preferred Experience & Skills ITIL v4, PMP, or Prince2 Certification Familiarity with PSA/RMM tools such as ConnectWise, Autotask, etc. Experience across Microsoft tech stack (Azure, M365, Intune) Strong documentation, reporting, and communication skills Comfortable engaging at C-level internally and externally If you are interested in the More ❯

service delivery best practices Excellent communication and organisational skills Ability to think creatively and manage client relationships Be London based to attend client sites Bonus points for: Knowledge of ConnectWise PSA, NinjaRMM, and Barracuda Experience ordering hardware, managing staff changes & licensing Drive for continuous personal and professional development You'll thrive here if you're a team player who's More ❯

and hardware lifecycle management. Strong negotiation skills across software, SaaS, and hardware agreements. Familiarity with SOC 2, and other relevant standards. Advanced Excel and experience with procurement platforms (e.g., ConnectWise Sell, Coupa, etc.). Preferred Experience launching Procurement as a Service or similar resale channels. Proven ability to integrate procurement workflows with PSA/RMM tools (e.g., ConnectWise, Autotask). More ❯