IT Support Engineer (L1/L2)
- Location
- Greater London, England, United Kingdom
ownership of internal IT across the company. You will be the primary point of contact for all internal technology requests, covering user accounts, access management, device provisioning and day to day troubleshooting. This is a hands-on role within a small team. You will own your ticket queue … Cloud infrastructure. Structured exposure to our AWS environment, beginning with IAM, tagging and patch compliance through Systems Manager, and extending into networking, monitoring and cost management. Resilience. Involvement in backup, restore testing, business continuity planning and incident response, initially in support and later as owner of defined runbooks. Compliance ...