14 of 14 Customer Analyst Jobs in London

Customer Analyst

Hiring Organisation
Fenwick
Location
London Area, United Kingdom
data-driven analyst with a passion for customer behaviour and CRM insight, looking for a new challenge within a fast-paced retail environment? If so, we have an exciting opportunity for you to join us as a Loyalty & CRM Insight Analyst (Customer Analyst … wellbeing advice & support service. Hybrid Working (typically Thursday & Friday working from home). About the role We’re looking for a Loyalty & CRM Insight Analyst to help transform the MyFenwick Loyalty programme into a high-performing, data-driven growth engine. You’ll play a key role in turning rich ...

Senior Analyst – Customer Health

Hiring Organisation
New Look
Location
London, United Kingdom
Salary
£ 70 K
Role: Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making.WHATS IN IT FOR YOU:40% staff discount plus friends & family discounts throughout the yearAccess to our reward platform for external … with the Retail Trust and Fashion & Textile Children's TrustWhat you’ll be doing:Data Mining: Use data mining techniques to combine multiple large customer, transaction, campaign and digital datasets into new data marts, analytical models and reusable insight assets.Descriptive Analytics: Interpret data and present findings to stakeholders ...

Customer Support Analyst- Wimbledon

Hiring Organisation
Quant Capital
Location
London, United Kingdom
Salary
£ 45 K
Customer Support Analyst30,000 Plus benefitsQuant Capital is urgently looking for a Customer Support Analyst to join or well known Fintech50 client who produces software disrupting the wealth management market. Currently they stand at 300 in the UK with almost 3000 clients.The firm runs a modern infrastructure … want to play around you will be encouraged. The CEO has an open desk and works closely with every team member.Day to Day the Customer Support Analyst will be part of some of:· Help desk support – answering support calls from clients and processing support emails.· Logging calls ...

Technical Business Analyst - Customer Platforms

Hiring Organisation
Easyjet
Location
London, United Kingdom
Salary
£ 60 K
DescriptionTechnical Business Analyst - Salesforce Customer PlatformsINTROReady to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead … customers will remember forever.Make a difference with your next role. Make it easyJet holidays.READ ON IF YOU> Have experience working as a Technical Business Analyst, translating business needs into clear technical requirements and delivering successful technology change.> Bring strong Salesforce experience, ideally Salesforce Service Cloud, gained within a customer ...

Customer Insight Analyst/Manager

Hiring Organisation
LexisNexis Risk Solutions Group
Location
London, United Kingdom
Salary
£ 45 K
learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity … risk present priorities for the business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening ...

Customer Insights Analyst

Hiring Organisation
ICIS
Location
City of London, London, United Kingdom
learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future … data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely with customer ...

Customer Journey Manager (Business Analyst)

Hiring Organisation
Tata Consultancy Services
Location
London Area, United Kingdom
UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: Customer Journey Manager (Business Analyst) Job Type: Permanent Location: London, UK Number of hours: 40 hours per week – full time Are you looking to leverage … your skills in BFSI cloud? We have a great opportunity for you – Customer Journey Manager (Business Analyst)! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making ...

Senior Customer Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
Senior Subscriber Growth Analyst London - hybrid 4x in office a week Up to £70,000 This is an excellent opportunity to join a leading global consumer subscription business at a pivotal stage of growth. Working within a high-profile analytics function, you will help shape subscriber strategy across … EMEA region, delivering insights that directly influence commercial decision-making, customer growth, and retention. The Company They are a globally recognised entertainment and consumer subscription organisation with millions of customers across international markets. With continued investment in data, analytics, and AI-driven decision-making, analytics plays a central role ...

Customer & CRM Data Analyst

Hiring Organisation
IAG Loyalty
Location
London, United Kingdom
Salary
£ 80 K
exciting journey of growth and transformation – and we'd love you to be part of it. The opportunityWe're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition.Supporting categories across the Avios Retail Domain, you'll use customer … products, to the right customers, at the right time.Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities.This ...

Customer Lifecycle Analyst

Hiring Organisation
Levi Strauss & Co
Location
London, United Kingdom
Salary
£ 55 K
transformation at Levi’s! We’re looking for a CRM expert to help to drive automation, incremental revenue, and an enhanced customer experience. Automation and personalisation are key pillars of our new Customer Lifecycle Marketing proposition.The Customer Lifecycle Analyst will analyse, build and deploy customer … Head of E-Commerce Analytics for Europe whilst working closely with European cluster, Global, and Cross functional teams.Key ResponsibilitiesOwn the end-to-end customer lifecycle strategy from acquisition to retention and reactivation, blending experimentation with automation to scale impact across channels.Act as the CRM analytics engine: write ...

Customer Insight Analyst

Hiring Organisation
GOAT & Partners Ltd
Location
City of London, London, United Kingdom
in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

Customer Journey Manager (Business Analyst)- Trade Finance - London OR Edinburgh - Hybrid working - 1 year contract inside IR35 - Good Market Rate

Hiring Organisation
Hawksworth
Location
City of London, London, United Kingdom
Hawksworth are hiring for a Customer Journey Manager (Business Analyst) on a Contract basis, Inside IR35, paying good market rates, on a 1 year contract. Location, Either London or Edinburgh. Hybrid working, x2 days onsite, x3 days remote. The job: We are looking for a Customer Journey … Manager (Business Analyst) who has expertise in the financial sector, ideally banking, strong Customer Journey experience (mapping/service design/client journeys) along with experience within Trade Finance. Key Skills & Experience: Strong domain experience in Trade Finance Solid understanding of end-to-end trade workflows and client ...

Senior Financial Analyst , UK Customer Fulfilment Finance

Hiring Organisation
Amazon
Location
London, United Kingdom
Salary
£ 80 K
looking for Senior Financial Analyst that is excited to join a tech company that is constantly improving and reimagining the logistics industry. Our candidate should be passionate about using data to solve big, complex and ambiguous problems. The ideal candidate should be eager to continuously learn and improve their … which details make all the difference. Do you want to contribute shaping the new standard of shopping? If so, come and join the Customer Fulfillment Finance Team.As part of the Customer Fulfillment Finance team, you will join a team that is passionate about numbers, data ...

Senior Credit Risk Analyst – Existing Customers

Hiring Organisation
Jaja Finance
Location
London, United Kingdom
Salary
£ 70 K
Senior Credit Risk Analyst – Existing Customersð Hybrid ð Londonð AnalyticsDo you enjoy using data to shape customer strategies, optimise portfolio performance, and influence key commercial decisions? Are you passionate about turning complex datasets into actionable insights that improve both customer outcomes and business results? If you thrive … scaling quickly, and there’s a lot of exciting change happening across the business.What You’ll Be Doing Own credit strategies for existing customer management – optimising credit limit increase/decrease strategies, balance transfers activities, supporting re-pricing activity. Shape our monitoring frameworks – design scalable, smart solutions for reviewing ...