1 to 25 of 28 Customer Analyst Jobs in London

Retail & Customer Experience Data Analyst Job Role: Retail & Customer Experience Data Analyst Reporting to: Retail Director Location: Head Office, White City Place, West London Contract type: 12 month Fixed Term Contract - Full Time, 37.5 hours per wee k About Us: ME+EM … talent ready to contribute to our growth and evolution. About the Role: ME+EM is looking for a Retail, CX and Finance Data Analyst with experience in retail and customer analytics to join our marketing team. This is an analytical role in a fast-paced environment ...

Technical Business Analyst - Customer Platforms (16537) We are recruiting for a Technical Business Analyst (Customer Platforms) who will work closely with business teams at easyJet holidays to understand what they need and turn those needs into clear requirements for our development teams. In this role … make sure every change is understood, implemented correctly, and adopted successfully. You’ll look for ways to improve processes, simplify workflows, and make our customer‐facing platforms work smarter. You’ll support implementation planning, help guide teams through delivery, and make sure requirements are interpreted correctly. You’ll also ...

offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling … Argos, More Often through Inspiring Choice, Always Great Value and Supercharging our Digital Capabilities. The role holder will be responsible for delivering deep-dive Customer Analytics, primarily Digital but with a view across the full end-to-end Customer Journey, focusing on segmentation, Customer Lifetime Value, Behavioural ...

Role: Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making.WHATS IN IT FOR YOU:40% staff discount plus friends & family discounts throughout the yearAccess to our reward platform for external … with the Retail Trust and Fashion & Textile Children's TrustWhat you’ll be doing:Data Mining: Use data mining techniques to combine multiple large customer, transaction, campaign and digital datasets into new data marts, analytical models and reusable insight assets.Descriptive Analytics: Interpret data and present findings to stakeholders ...

Role: Business Analyst – Customer Screening Location: London or Glasgow Contract duration: 6 Months PAYE only Role Overview We are seeking an experienced Business Analyst for a major Customer Screening project within a broader Integrated Financial Crime Change Programme at a large financial institution. The role assesses … current-state customer sanctions screening capability across First and Second Lines of Defence, identifying gaps and defining requirements across screening effectiveness, data quality, data lineage, vendor arrangements and account-restriction controls. This role works across businesses and functions, partnering closely with screening operations, Financial Crime Compliance, Technology, Data, vendors ...

developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward. Are you looking to play a role in the Data & Insight transformation journey of a successful and fast-growing … mission to put data and insight at the heart of decision making across the business. At Dunelm, we want to become the most customer-obsessed homewares retailer, and Customer Analytics plays a central role in realizing that ambition. We are building a capability that transforms connected customer ...

supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build … future data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely with ...

tools Work with product managers, UX teams, and the business to assess opportunities, understand the value of changes, and prioritise tasks with the largest customer impact Support the alignment and guidelines of the data infrastructure as part of the Customer Data & Analytics team Identify growth opportunities and experiment … mentor others, share knowledge and skills with the wider team, and develop skills through learning and training opportunities Требования Proven experience as a Product Analyst, Web Analyst, E-Commerce Analyst, or in a similar role Proficiency in SQL and data visualisation tools such as Google BigQuery/ ...

that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs." Job Title: Customer Insights and Activation Analyst Reports to: Senior Manager, Customer Analytics Location: London We have an exciting opportunity for a Customer Insights … Activation Analystin our London office: What You’ll Do This role combines customer analysis, hands-on SQL data work, and driving customer audience strategy. You will play a key role in bridging data and marketing working closely with a wide range of stakeholders across Brand, Digital Marketing, Customer ...

secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Help Shape Exceptional Customer Experiences Through Data At Entrust, we're committed to enabling trusted identities, secure payments, and data protection for organizations worldwide. As a Customer Performance Analyst, you'll play a key role in ensuring our products consistently deliver exceptional performance for our customers. This is an exciting opportunity for a naturally curious and analytical professional who enjoys solving complex problems, uncovering insights from data, and partnering with cross-functional teams to drive ...

About Our Team The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle. We partner closely with healthcare organizations to ensure successful onboarding, implementation, and long-term adoption of Elsevier … customers through effective project execution, strong stakeholder engagement, and optimized product utilization, ultimately supporting improved clinical and operational outcomes. About the Role The Implementation Analyst is responsible for leading and executing the implementation of Elsevier’s Clinical Solutions products across healthcare organizations. This role requires a strong combination ...

that creates sustainable luxury products and aims to drive industry change and support its communities. Its Decision Analytics team provides analytical support across commercial, customer, merchandising, marketing, and platform business areas. Задачи Analyze customer behavior, journeys, and commercial performance to identify opportunities and explain changes in business performance. … Extract, manipulate, and interpret information to provide insights beyond BAU reporting and support informed decision-making. Analyze online and offline marketing campaigns, customer touchpoints, and behavior, including how channels influence commercial trade. Develop expertise in clickstream and behavioral data to help stakeholders understand the digital journey and its business ...

Business Analyst - Insurance, DLM, Customer Journeys £Market Rate (Inside IR35) Brighton/Manchester (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm looking for an experienced Business Analyst with strong General Insurance/PAS experience and knowledge of Document Lifecycle … Management (DLM)/Document Management Systems, Business Rules, Business Processes and Customer Journeys. Key Requirements: Strong BA experience within General Insurance. Policy Admin System or Claims System experience. Experience with Document Lifecycle Management (DLM) or content management/document management systems. Knowledge of business rules, processes and workflow logic ...

Business Analyst - Insurance, DLM, Customer Journeys £Market Rate (Inside IR35) Brighton/Manchester (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm looking for an experienced Business Analyst with strong General Insurance/PAS experience and knowledge of Document Lifecycle … Management (DLM)/Document Management Systems, Business Rules, Business Processes and Customer Journeys. Key Requirements: Strong BA experience within General Insurance. Policy Admin System or Claims System experience. Experience with Document Lifecycle Management (DLM) or content management/document management systems. Knowledge of business rules, processes and workflow logic ...

staggering amount of work ahead. That means you have an unprecedented opportunity to make an impact at an extraordinary scale. About the team The Customer Success (CS) team oversees the post-sales lifecycle for the company users, helping them realise the full value of their investment in the company. … beneficial renewals. Few teams have such a direct impact on the company’s growth. The CS Strategy and Operations (S&O) team shapes how Customer Success operates at the company, providing strategic and operational partnership to CS leadership. The team runs and improves both the function ...

Entrust is seeking a Customer Performance Analyst to ensure product performance excellence for customers worldwide. You will analyze performance data, identify trends, and provide data-driven recommendations while collaborating with engineering, product, and support teams. The role emphasizes ownership of investigations, proactive problem solving, and clear communication with ...

Just Eat Takeaway.com is seeking a Product Analyst on a Fixed-Term contract to enhance the customer journey and deliver data‐driven insights across web and app experiences. You’ll partner with product managers, UX and data scientists to translate data into actionable recommendations that shape the global … user experience. Based in our London tech hub, you will drive KPI insights, experiment ideas, and collaborate across teams to maximise customer impact with robust analytics and storytelling. #J-18808-Ljbffr ...

Dunelm is seeking a Senior Analyst to deliver high-impact analytics that inform decisions across a £2bn omnichannel business. You’ll own end-to-end analytics projects, turning data into actionable recommendations to help the business grow. Collaborating with stakeholders across commercial, ecommerce, finance and operations, you’ll drive ...

mission to democratize capital markets by building a more liquid world. The more we share, the more we all gain. The role Customer Success owns the client relationship after the deal is signed. We take a new client from contract to live, make sure the service works … they expected, and stay close enough to them that we know how they're doing before they tell us. As a Customer Success Analyst you'll do both halves of that job. You'll help run onboarding projects, keeping plans, milestones and stakeholders on track through testing ...

About The Role Role:Customer Assurance & Supplier Risk Analyst Location: Hybrid (Rainham) Contract Type: Permanent Hours: Monday - Friday (37.5 Hours) Salary: £35,000 - £50,000 per annum B2B Customer Assurance | Third-Party Risk Management | Supplier Assurance Restore Information Management is the leading UK owned provider of information … mailrooms, outbound communications and hosting. Our approach helps organisations protect, transform and access their information seamlessly and efficiently. With a focus on innovation and customer-focused solutions, we help organisations streamline and management their information and communications to stay competitive in today’s fast-paced market. Purpose ...

looking for Senior Financial Analyst that is excited to join a tech company that is constantly improving and reimagining the logistics industry. Our candidate should be passionate about using data to solve big, complex and ambiguous problems. The ideal candidate should be eager to continuously learn and improve their … which details make all the difference. Do you want to contribute shaping the new standard of shopping? If so, come and join the Customer Fulfillment Finance Team. As part of the Customer Fulfillment Finance team, you will join a team that is passionate about numbers, data ...

leading airline company is seeking a Technical Business Analyst to work closely with various teams to convert business needs into clear technical requirements. The role involves supporting workshops, optimizing workflows, and ensuring successful implementation of changes. The ideal candidate will have experience in contact centre environments and familiarity with ...

Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements. The role … case management, escalation and stakeholder engagement. The role is also expected to embody Checkout's Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating ...

Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements. The role … case management, escalation and stakeholder engagement. The role is also expected to embody Checkout.com's Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating ...

Markets in London is seeking an experienced Business Analyst to support the ongoing development of our Pega CRM platform. You will translate business needs into actionable requirements and help deliver customer-centric solutions across onboarding, servicing, financial crime and operational workflows. Working in Agile squads, you will collaborate ...