7 of 7 Customer Analyst Jobs in London

Customer Success Analyst Hybrid working – 3 days in the office Our client, a rapidly expanding international organisation, is seeking a Customer Success Analyst to take ownership of a diverse portfolio of commercial accounts. This position is ideal for someone who enjoys building influential relationships, shaping client … best‐practice guidance. Strengthening long‐term client engagement through consistent, high‐quality support. What You’ll Bring A minimum of one year in Customer Success, Account Management, or a similar client‐facing role. Experience working with B2B clients; exposure to SaaS, software, or logistics environments is beneficial. A track ...

Lead Customer Insight Analyst London - Hybrid - 2 days a week in office Up to £90,000 plus bonus The Company They are a large, established organisation in the insurance space. Customer understanding sits at the heart of their strategy, with significant investment in data, analytics, and self … service insight! The Role Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams. Define the operating model, frameworks and priorities that enable scalable, self service insight delivery. Partner closely with analytics, marketing, product, data science and technology teams to embed ...

Data Analyst London (hybrid, 2 days per week) | Up to £55,000 This is a great opportunity to join a growing data and analytics consultancy where you will work on varied, client-facing projects that have real commercial impact. You will sit between data, insight, and decision-making, helping … consumer brands. Their focus is on helping organisations unlock value from complex data through practical, outcome-driven analytics. The Role As a Data Analyst, you will work closely with clients to translate business problems into clear analytical solutions. You will be involved across the full project lifecycle, from early ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

IRIS is looking for an experienced 3rd Line Customer Support Analyst to join our Financials customer support team and help our customers resolve complex technical challenges. Youll play a key role in handling escalated issues, performing in depth technical investigations and working closely with our Product … Development teams to deliver the right outcomes. What youll be doing Handling complex, technical customer support queries Acting as an escalation point for 2nd Line Support Writing and executing advanced SQL scripts Collaborating with internal teams to resolve product issues Supporting UAT and contributing to product improvements Ensuring ...

Permanent full time We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … teams to ensure issues are resolved efficiently and professionally. What you’ll be doing Investigating and resolving escalated customer queries Supporting customers across IRIS Financials products Working with internal teams to resolve technical issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What ...

Were looking for a Customer Service Analyst 2nd Line to join our Every HR team, supporting customers using our cloud-based HR and Payroll software, primarily within the education sector. This role is ideal for someone with solid HR or payroll systems experience who enjoys problem solving, supporting … customers with complex queries, and working closely with technical and product teams in a SaaS environment. About the role As a 2nd Line Analyst, youll be responsible for resolving advanced customer queries related to HR and payroll functionality, payroll calculations, statutory requirements, and system behaviour. Youll ...