1 to 25 of 26 Remote/Hybrid Customer Engagement Jobs in London

Reed.ai is looking for a Customer Engagement Executive to join their team in Holborn, London. Reed.ai is a brand-new, AI-powered recruitment platform that's already live and changing how employers and candidates connect. Built to deliver smarter matches and better hiring outcomes, Reed.ai combines cutting-edge … technology with a strong focus on human experience. Overview We're looking for a proactive, people-focused Customer Engagement Executive to support the CX function of Reed.ai. Your core focus will be increasing candidate uptake and engagement, ensuring employers are matched with high-quality, motivated candidates. This ...

MARKETING & CUSTOMER ANALYST £30,000-£35,000 LONDON - Hybrid (2 days per week in office) Please note: Candidates must be UK-based with full right to work and be able to attend one of the listed offices at least twice per week. ABOUT THE BUSINESS This organisation … data-led marketing and analytics consultancy working with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics ...

Sales and liaising closely with your colleagues in the UK and other teams around the world, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. This is what you’ll be doing, day to day: Driving new business opportunities within … EMEA region and securing contracts with new customers against your targets Driving the entire sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges ...

Remote/Hybrid | Reporting to Sales Director, London Paddington About our client: Our client is a fast-growing Integrations Partner , helping organisations transform their customer-engagement platforms. From cloud contact centre transformations to automation, AI agents, and ongoing support, they partner with leading brands worldwide to solve customer … thrive here if you enjoy high ownership, working with both technical and commercial stakeholders, leading structured discovery, and articulating solutions that align with customer pain points, business objectives, and partners platform capabilities. Competitive salary + bonus tied to sales success Flexible hours & hybrid working 25 days holiday + flexible ...

Dynamics 365 (CE) Developer CRM/Functional Consultant Location: London & Bristol, UK - Hybrid Mode: Contract - Inside IR35 We are seeking an experienced D365 Customer Engagement (CE) Developer & Functional Consultant to join our team. The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address … business challenges and optimise customer relationship management processes. Responsibilities Manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions. Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximize the value of CRM. Configure and customize ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

Description Your Career Palo Alto Networks is revolutionizing cybersecurity in the age of Artificial Intelligence. We are seeking a dynamic and customer-obsessed Next Generation Firewall Sales Specialist to drive business development, customer engagement, and execute the sales process for our growing portfolio of AI security solutions … partner for securing Cloud and AI initiatives whilst ensuring close alignment with the sales team and other stakeholders in the region. This is a customer-facing sales specialist role that also requires strong collaboration with Palo Alto teams. Your Impact Develop and execute targeted sales and go-to-market ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse ...

Global CRM Data & Analytics Manager There is an exciting opportunity with an international travel company, where you can step into a role of shaping customer experiences. As a Global CRM Data & Analytics Manager, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving … role combines Salesforce Marketing Cloud delivery, data-driven reporting, lead conversion analysis, and creating reports for strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills 5+ years of Salesforce Marketing Cloud CRM Analytics Expertise into analysing and translating customer-driven data into strategic recommendations ...

strategic direction, operational management, and performance of the DS Smith website across all EMEA markets and language versions, ensuring a unified value proposition, customer offer, and user experience. This transformation-focused role drives a step-change in the DS Smith EMEA website by evolving it from a functional asset … into a high-impact, customer-centric platform. A key part of this transformation is centralising website management processes to deliver greater efficiency, consistency, and effectiveness across all EMEA markets. This includes implementing streamlined governance, shared tools, and standardised workflows that enable faster execution, improved quality control, and a scalable ...

months My client is an instantly recognisable consultancy, who is seeking an accomplished Dynamics Functional Consultant with deep expertise in Microsoft Dynamics 365 CRM, Customer Engagement, and Finance & Operations (D365 F&O). This role will lead a major migration project and drive the design and ongoing optimization ...

data teams, and senior stakeholders to ensure alignment, prioritisation, and clarity of outcomes. AI use cases will focus on improving colleague effectiveness, including enhanced customer engagement for relationship managers and back-office automation, while ensuring solutions are secure, compliant, and well governed. What we're looking ...

organisation operating at national scale to find a skilled Azure PaaS Technical Architect to help modernise critical digital services across scheduling, delivery, and customer engagement platforms. This role offers the opportunity to design and deliver cloud-native, enterprise-grade solutions using Microsoft Azure PaaS technologies, working on complex ...

where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What … Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting ...

D365 CE Techno-Functional Consultant - OUTSIDE IR35 - 3 days onsite (London) 2 days remote - Public Sector Overview We are seeking an experienced D365 Customer Engagement (CE) Techno-Functional Consultant to support a public sector transformation project. This role involves engaging directly with stakeholders, running workshops, gathering and mapping … Apps Portals/Power Pages , including configuration, authentication, and customisation. Leverage the wider Power Platform where beneficial (Power Apps, Dataverse, etc.). Public Sector Engagement Apply prior public sector experience to navigate governance, compliance, and structured delivery processes. Communicate effectively with non-technical stakeholders at all levels. Required Experience ...

initiatives with customers, researching and evaluating emerging AI approaches, and delivering robust, production-ready solutions. The role combines hands-on technical delivery with customer engagement, thought leadership and mentoring. Key Responsibilities Acting as a senior technical authority for AI and data science, contributing expertise across projects, bids ...

Dynamics 365 (CE) Developer CRM/Functional Consultant Location: London & Bristol, UK - Hybrid Mode: Contract - Inside IR35 We are seeking an experienced D365 Customer Engagement (CE) Developer & Functional Consultant to join our team. The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address … business challenges and optimise customer relationship click apply for full job details ...

Monday to Friday (37.5 hours) Roles and Responsibilities: Develop and optimize web applications using the Angular framework, ensuring alignment with business OKRs and enhancing customer engagement and satisfaction metrics. Implement experimentation, optimization, and personalization strategies to improve UI performance and deliver a seamless user experience. Collaborate with cross … JavaScript, jQuery, Vanilla JS, CSS and HTML A passion for great online experience and an understanding of end-to-end user journeys and customer experience/CX Experience of an automation testing to write regression tests Solid experience of website personalisation and audience targeting Solid experience of working with ...

multiple Braze-certified Platform Administrators/Campaign Builders for a leading, mass-media and telecommunications company. You will configure, maintain, and optimise the Braze Customer Engagement Platform, working within cross-functional squads to build campaign journeys. This is a technical, hands-on role focused on turning marketing strategy ...

global organisation, that is looking for a Salesforce Consultant to lead the design and delivery of custom Experience Cloud portals that provide seamless, intuitive customer experiences. This is a greefield implementation where you'll shape user journeys, create engaging interfaces, and configure Salesforce to deliver a connected digital ecosystem. … Experience Cloud, Sales Cloud, and Service Cloud Create custom themes, navigation, and responsive layouts for intuitive interfaces Build workflows and process automations to enhance customer engagement Support integrations with third-party platforms Deliver user training and produce tailored training materials Collaborate with stakeholders across multiple business functions ...

sensitive data, and enable secure digital transformation at scale. The Position: Winning New Business with Enterprise Logo (you will go both directly to the Customer, and then bring in the Channel Partner, as the business is 100% channel-led, and via the Channel) Quota of $1.5BN, with AOV, circa … Regional Development – Shape the go-to-market in UK&I Channel Relationships – Build trusted relationships with local partners to increase coverage and accelerate deals. Customer Engagement – Establish credibility with senior executives and stakeholders, positioning solutions as strategic to their objectives. Sales Discipline – Deliver accurate forecasts, maintain strong pipeline ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...

present persuasive proposals, negotiate complex contracts, and guide clients through the decision-making process. Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams to ensure seamless client experiences and strategic alignment. Leverage CRM tools effectively to manage pipeline, track activities, and forecast with accuracy. Represent Monotype … industry events, trade shows, and customer engagements to strengthen brand presence and generate opportunities. What we’re looking for: Experience in New Business and pipeline building. Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals. Fluency ...

timely data. Collaborate with marketing, operations, and product teams to deliver world-class partner experiences. Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners. Ensure operational excellence, such as disciplined CRM usage What … software marketplace and reseller ecosystem. Core Skills Strong commercial acumen, negotiation, and communication skills. Experience with channel sales, vendor management, and enterprise customer engagement. Experience with both long tail software sales and enterprise reseller engagement. Proficiency with CRM systems and sales reporting tools. Preferred Qualifications Bachelors degree in business ...