26 to 50 of 124 Customer Engagement Jobs in London

briefings and reviews with senior stakeholders, addressing any feedback and implementing changes with the goal of achieving business case approval. • Coordinate with the DCC Customer Engagement team and Regulatory Affairs to build customer understanding and support for DCC business case recommendations. • Manage/update modelling templates and more »

CEO and Board level. This key position requires broad experience supporting vertical industry and will have high visibility at the most senior levels of customer organizations. The position will work closely with Alibaba Cloud BD, Solutions Architect, Compliance, and Security product team. The candidate will be able to interpret … their frameworks and recommend implementation approaches.  Direct Alibaba Cloud Solutions Architects, Business Developers (BDs), and Partner teams to ensure targeted outcomes and consistency across customer engagements.  Collaborate with customers to resolve complex security issues and achieve resilience and compliance on the Alibaba Cloud platform through discussions, strategic recommendations, and … demonstrations.  Create customer-facing resources that address projected needs and current demand in the industry.  Foster strong relationships to help customers effectively manage security incidents.  Support the Alibaba Cloud security product and compliance team in setting strategic directions for security and compliance programs based on customer feedback.  Stay more »

who are looking for a CRM Manager to support their global team across 10 markets. You will play a hands-on role in optimising customer engagement strategy by leveraging SFMC to design and implement seamless customer journeys. This is a fantastic chance to work across a global … k + Bonus We are looking for candidates with the following: Strong SQL experience (Complex SQL Queries) Proven experience of understanding end-to-end customer journey's (preferably B2C) Good SFMC experience (Ideally SFMC certified) Ability to engage with stakeholders in Global Marketing, Commercial Systems, Media and Data & Analytics more »

Sales Director Timescales - Starting interviewing next week - three stage, 2-3 week interview process Ingenio are delighted to be working with the fastest growing Customer Experience (CX) business in the UK. Due to an increase in customer wins, our client is looking to hire an Account Director who … to £1m in software & services. This is a unique opportunity for someone who has experience in managing accounts in the CX, Communications, Contact Centre & Customer Engagement space for the following reasons: The proposition is unique within the UK - you have access to Gartner MQ vendors while also being more »

New York, London, and multiple global offices Supported by a world class Data Science team Partnered with the industry’s leading marketing automation/customer engagement platforms To apply for this opportunity, please reply to this advert or email your CV to mark@gmrecruit.co.uk more »

at the heart of the business. 🌳Salary - £35-45k 🌳Hybrid - 2 weeks in London based office 🌳Excellent benefits package As part of the Customer Engagement and Campaigning team, you will build an in-depth knowledge of the tools, processes, and the specific implementations for several clients! 🌳Key more »

investment decisions & hire. Manage brand presence & performance on social commerce platforms, mainly TikTok Shop . Drive revenue growth through social commerce strategies to increase customer engagement & brand loyalty. Report on KPIS & metrics related to all social commerce activities. The Social Commerce Director should have: 6+ years of experience more »

offers end-to-end bespoke Technical Cyber and GRC (ISMS, PCI, and InfoSec) services. Role overview: As a Pentester, you will be scheduled on customer engagements to perform security assessments. Expect this to cover several of the different types of security tests (WebApp, Mobile and Infra). This role more »

household brands. Our people build the platforms that shape the way the world watches video and connects, working on a mix of long-term customer engagements and shorter consulting projects, quickly fast tracking their experience within the industry, and their career. We are a modern, dynamic company with some more »

Social Commerce Manager/TikTok Shop Manager/Affiliate Marketing Manager who will help to leverage social media platforms to drive eCommerce sales & enhance customer engagement. Your main role is to source & manage affiliate content creators on TikTok & drive revenue growth on TikTok Shop . The company launched more »

on time and to budget. Manage Digital and Technology related finances for any portfolio project related activities. Support the leasing and flex teams with customer pre-sales, on boarding and off boarding activities. Support any Digital and Technology related customer feedback sessions, to help improve customer engagement. … with our customers technical teams, strengthening their reliance and perceptions of GPE as a partner of choice. Ensure we have effective marketing material and customer facing documents, that support our ambitions and effectively communicate our offering to customers. Work closely with the Customer Experience team and support any … customer technology requirements Critical skills: Technically adept at managing and delivering network and hardware services across a complex portfolio. Great communication and interpersonal skills to ensure all stakeholders are kept fully informed of any customer impacting activities, in particular where customer satisfaction is at risk. Strong listening more »

is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on … pillar, leveraging your deep knowledge and expertise in delivering high-profile D365 F&SCM projects. Your responsibilities will include: Manage the relationship with the customer and all stakeholders Deliver assigned projects in line with established KPIs Quality of delivery is aligned to customer expectations and satisfying objectives defined more »

is seeking a highly motivated and self-starting Project Manager (PM). You will join a rapidly growing team that builds on our recent customer wins. You will become part of an ever-growing EMEA team with the opportunity to help shape our customer success organization. As an … success of deployments from project kick-off to go live. Manage multiple projects whilst coordinating the team to keep them on track. Advise the customer on Sapio Science best practice, ensure the deployment is best placed to succeed. Follow Sapio Sciences agile deployment methodology wherever possible ensuring regular customer communication touch points are in place. Develop detailed project plans to guide the customer and internal teams through the engagement. Ensure time, budget, quality, and success criteria are met for each project. Regularly evaluate progress vs plan raising issues in a timely fashion to ensure corrective action plans more »

and representatives from various business units and functional groups. This role offers a platform to showcase your expertise in sales strategy, consultative discovery, and engagement execution. You’ll excel in areas such as business analysis, problem solving, program management, executive communication and consensus building. As we pivot towards helping … that enhance our approach to enterprise agreements and network security. Performance Tracking and Reporting: Develop and maintain accurate records of all pipeline-generating activities, customer engagements, deals closed, and revenue generated. Provide regular reports to the sales or go-to-market leadership team on progress, challenges, and successes. Qualifications more »

trials, product demos, and solutions integration/validation. Own and respond to RFx. Be responsible and accountable to write the Technical Solution documents for customer engagements. Document Customer architectures using Enterprise Architecture tools. Collaborate with the Sales team to facilitate the progress of new opportunities from the business … Be the source of Technical and Product expertise and advise customers and prospects accordingly. Deploy and manage internal demo environments by personalizing them to customer use cases. Requirements: 7+ years of Sales Engineer, Presales, Solution Architect, Customer Success, or equivalent client interaction experience. Exceptional verbal and written communication … to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. more »

an established team and will be highly motivated to unlock new opportunities, develop strategic relationships, secure new logos, and make a significant impact on customer engagement. This is a blended role that includes managing cross-sell and up-sell opportunities for existing customers and generating and closing opportunities with … Key Responsibilities: Create focused account capture and development plans for named/new clients to maximize opportunities, including multi-level contact strategies for structured engagement and predictable business development. Build effective, tactical, and strategic level relationships with named clients and maintain an intimate understanding of their business, regional initiatives … and networks. Establish a strong pipeline of well-qualified business opportunities, demonstrating understanding and control of customer buying criteria and processes. Act as the client’s single point of contact, assisting in the formation of business-enabling IT strategies, and providing them with access to senior management and subject more »

Provide support to the Digital Trade Managers to ensure products are accurately published on the website, ensuring an optimum customer experience. Support digital trade team in the timely execution of the weekly trade plan and campaigns and maintain product categories and onsite standards. Responsibilities Manage the production process on … the wider digital teams to ensure priorities are aligned and any issues are flagged and investigated. Create and maintain refinements and filters based on customer engagement. Create and review edits to generate strong customer-centric stories that drive brand engagement, while maintaining New In categories and other … analysis for optimisation of the ongoing campaign Complete weekly site walk and make recommendations for improvement to onsite standards (e.g. banners, snippets, housekeeping) and customer journey. Produce daily and weekly trade product reports and suggest improvements to drive profitable transactions. Manage all reporting of production process WOW and flag more »

to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May … act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment … in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer more »

key business functions and analytics. You will be reporting into the Head of Data, working closely with various LME teams including the Marketing Team, Customer Engagement Team, Event Experience Team, the IT function and Charities team who support the thousands of Charities that they work with. Tech Stack more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the application Subject Matter Expert with a particular more »

form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Job Overview You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to: Design and scope … the customer membership solution needs and requirements Advise, build and maintain membership systems according to customer needs and specifications Develop excellent all round customer relations at all levels Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team Identify … Membership Management space (desirable) Able to demonstrate use of a project management methodology (desirable) Strong written & oral communication skills CRM experience Microsoft Dynamics 365 (Customer Engagement) Experience (desirable) Microsoft Power Platform Knowledge & Experience (desirable) Building Power Automate Flows (desirable) Building Power Apps (Model-driven) (desirable) Building Power BI more »

through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »

Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Regular software maintenance, performance tuning and patching, including some periodic more »

delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »