76 to 89 of 89 Customer Engagement Jobs in London

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

primary focus will be to provide consultancy services to existing and new customers. Reporting to the Professional Services Manager, you'll work closely with customer project teams to deliver successful implementations of products. Your responsibilities include: Customer Onboarding Support: l Assist customers during their onboarding phase to ensure … they quickly derive value from our product and solution offerings. l Collaborate with the onboarding team and customer project teams. l Act as a trusted advisor to decision-makers throughout the engagement. l Requirements Gathering and Solution Design: l Understand customer use cases and gather requirements. l Evaluate … requirements and provide design recommendations. l Configure and optimize products based on customer needs. l Training and Knowledge Transfer: l Conduct training courses tailored to customer usage. l Support blended learning approaches for effective knowledge transfer. l Enterprise Architecture Mentoring: l Mentor customers on their Enterprise Architecture journey. more »

Are you passionate about customer success and software solutions? A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team. In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and … ensure a seamless customer journey from onboarding to professional services hand off. If you're ready to make a significant impact on customer activation and retention, this role is for you. Key Responsibilities Product Knowledge: Develop a deep understanding of the company's products and solutions. Customer Activation: Collaborate with Account Managers to activate customer subscriptions and increase product adoption. Customer Journey Management: Guide customers from the start of their journey through to hand off to Professional Services. Project Participation: Engage in cross-departmental projects to enhance our customer activation and retention strategies. more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … such as assisting in writing compelling propositions and completing tenders Proven ability to estimate at a high level, the effort required to deliver an engagement Undertake requirements gathering activities Proven ability to document the findings of workshops in the form of current state assessments, vision and strategy recommendations Deliver … a professional, customer focused, and high performing solution based on the Microsoft 365 architecture Ensure that all content provided to customers is on the highest quality and has been through the internal quality assurance checks before being published Become an expert source of knowledge regarding the latest developments in more »

London, South-East, and East of England Key Responsibilities: Develop and implement account capture and development plans for new and existing clients, ensuring structured engagement and business growth. Build and maintain strategic relationships with clients, understanding their business, regional initiatives, and networks. Establish and manage a strong pipeline of … qualified business opportunities, understanding customer buying criteria and processes. Serve as the client's primary contact, assisting in IT strategy formation, and providing access to senior management and subject matter experts. Provide proactive value and thought leadership to customers on technology and sector trends, establishing the company as a … and stakeholder networks. Manage the wider commercial relationship, including aged debt, payment, and business conditions. Additional Responsibilities: Act as a client champion to enhance customer experience. Encourage the adoption of new products and services. Support the regional sales strategy, including investment and partner engagement. Communicate the benefits of working more »

Customer Success Manager – AR/VR and Mixed Reality Projects Remote Role - Occasional Travel to client sites Are you an experienced Customer Success Manager with a genuine passion for driving customer engagement? We're working with a globally recognised company, looking for a skilled Customer … They are dedicated to realising the potential of their clients and delivering excellence through an integrated suite of services. Why This Role? As their Customer Success Manager, you will play a pivotal role in shaping their customer success strategy. This is an exciting opportunity to establish a robust … customers derive maximum value from their solutions. You will have the chance to grow within the organisation and make a significant impact on their customer success initiatives. Key Responsibilities Develop and implement success plans tailored to customers’ business objectives, driving engagement and product adoption. Build and nurture strong more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »

background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customer engagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »

Title: Cloud Architect Salary: £50k-£80k Location: (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and … evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »

teams to refine messaging and enhance the go-to-market approach for the UK region. Provide valuable insights to optimize marketing campaigns and improve customer engagement. Reporting and Communication: Regularly report to the Director of Business Development and sales on key performance metrics, sales targets, and market trends. Collaborate more »

background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customer engagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customised and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. About The Role Identify and add qualified prospects to the sales … outreach, networking events and client visits Develop and maintain client relationships Develop and maintain strategic partnerships to grow the business Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Drive the end-to-end sales process Prepare and submit sales … SaaS is required. Familiarity with Asana is beneficial. Proficiency in English is necessary, and knowledge of German is advantageous. The candidate should possess strong customer engagement and presentation skills, capable of building trust and credibility. Exceptional written and verbal communication skills are essential, along with a positive attitude more »

to propose and implement strategies for growth and improvement. Design and implement promotional campaigns to boost sales during peak shopping periods. Liaise with the customer service team to ensure a seamless and positive shopping experience for our customers. Coordinate with the website development team to ensure a user-friendly … technical and creative skills, enabling them to spearhead their online marketing efforts, manage product listings, and analyse performance data to drive sales and improve customer engagement. Requirements: Minimum of 5 years of experience in e-commerce, preferably in a multichannel retail environment. Super user of Magento or Magento more »