Overview Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers … delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background … and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line More ❯
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security operations and attack surface management, the team … partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option! Your Impact Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR/XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product Expert - Acts as the product … new features and developing additional innovative use cases Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience Experience as a Security Incident Responder or SOC analyst/manager Experience with development and maintenance of scripts in Python JavaScript or PowerShell More ❯
Software Development Engineer, Public Sector Customer Engineering Job ID: AWS EMEA SARL (UK Branch) What do we do? The Public Sector Customer Engineering (PS CE) team helps customers solve their most interesting business challenges by rapidly developing innovative prototypes using world-class cloud and open-source technologies, and working to co-build with AWS customers and partners. … find missing persons, Artificial Intelligence to optimise ride-shares and machine learning to grade exam answers. We are a team of problem-solvers and builders who work on our customer's challenges that don't have cookie-cutter solutions. We often don't have the answers right away, and are expected to Dive Deep to figure out the best … customers by showing how technology can solve their problems. What's in it for you? You will have the opportunity to be part of one of the fastest growing, customer obsessed, and innovative companies in the world. You will be able to dive deep into the details on operations and engineering. Everyone is a leader at AWS. You will More ❯
O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and support of the sites Networking and Infrastructure including Switches … Routers, Firewalls, VLANS, CCTV, Windows, Azure, Intune and Defender, etc. It is essential that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile More ❯
sales cycles through to long-term value realisation. You have a mix of skills: deeply analytical, commercially astute, and technically fluent. You have a strong mind for product strategy (customer value, JTBD) and a natural curiosity for AI. This is a deeply hands-on role that blends strategic solution design with practical, and often scrappy, implementation. If you thrive … on owning complex problems and delivering tangible customer outcomes, we encourage you to apply. What you'll be doing, specifically Acting as the primary technical and solutions expert in late-stage sales cycles, partnering with Account Executives to articulate the value and possibilities of the Kernel platform. Architecting, building, and deploying bespoke Kernel AI Agents using our in-house … their requirements and ensuring their continued success on the platform. Developing and codifying best practices, building reusable tooling, and creating playbooks that create leverage for the entire GTM and customer-facing organisation. Qualifications Lives in the UK with a right-to-work. Ideally it's easy to get to our London-based office. 5-10 years of experience in More ❯
