Hybrid Clear diversity policy Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London today! Company profile - Cyber Security As a Customer Success Executive will be … cyber assets to the highest level. They are looking for meticulous, driven individuals to not only add value to their internal team but to the wider public. Job description – Customer Experience Executive (Tech/SaaS) As a Customer Success Executive, you will be a crucial part of our customer-focused team, responsible for ensuring the … success and satisfaction of our clients.Your role will be pivotal in onboarding, training, and supporting our customers, ensuring they gain maximum value from the cybersecurity platform. Key responsibilities – Customer Experience Executive (Tech/SaaS) In this Customer Experience Executive role, you will be: Onboarding new customers and ensuring a seamless implementation of the platform. Providing ongoing More ❯
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
london, south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Wenham Carter Group
Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who will Own … journey - from onboarding through long term adoption and satisfaction Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention Influence product direction by bringing customer feedback into the roadmap What We’re Looking For Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Knowledge of … financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a supportive team culture. Competitive compensation and More ❯
Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who will Own … journey - from onboarding through long term adoption and satisfaction Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention Influence product direction by bringing customer feedback into the roadmap What We’re Looking For Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Knowledge of … financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a supportive team culture. Competitive compensation and More ❯
headquarters, Europe, and the US, $93m Series C funding secured, our US licence approved and exceeding £10bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilstpartnering with some of the biggest insurance leaders includingLloyd's of London and Many Pets. We take huge pride in our company culture, ensuring … supporting the fast movement of money to pay claims to insurance policyholders in their time of need. You will be part of a team that strives to put the customer first by meeting their needs and finding ways to improve what we do and the service we provide. Typically, you will be providing support through email or phone to … resolve a range of client queries concerning use of the Vitesse platform and the transfer of funds. We are looking for a Customer Support Executive who embodies exceptional interpersonal skills, exudes professionalism, and maintains a positive "can-do" attitude. The ideal candidate is characterised by a friendly and approachable demeanour, capable of fostering strong customer relationships. A More ❯
Job Title: Customer Service Executive (French Speaking) Location: High Holborn, London (100% Office Based) Our client is a dynamic and innovative Fintech business dedicated to delivering fast, flexible and affordable funding to their vast European client base. We are looking for proactive and organised Customer Service Executives to join the French territories' team and provide essential support … to their SME clients. This is an excellent opportunity to advance your B2B customer support career and develop your skills in a supportive and friendly environment. Position Details: Job Title: Customer Service Executive (French Speaking) Location: High Holborn, London Salary Range: £27,000 - £29,000 per annum + bonus Hours: 9am - 6pm, Monday to Friday Start Date … Ideally September, with interviews over the next two weeks Key Responsibilities: Communicate with business owners daily, answering inbound calls and addressing any questions they may have Monitor support and customer service inbox to ensure that we consistently reach top service levels Work with various enterprise technology platforms Engage effectively with customers via phone, email and chat ensuring clear and More ❯
strategic objectives. Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity … love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally strong relationships with clients ensuring … with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated More ❯
strategic objectives. Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity … love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally strong relationships with clients ensuring … with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated More ❯
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: In this role, you will … communicate with business owners daily, answering inbound calls and addressing any questions they may have.Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels.You will also work with various enterprise technology platforms and YouLend's proprietary solutions to process applications and respond to customer queries.Handling complaints and ensuring customer … able to engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult situations. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
london, south east england, united kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
26m from tier-1 investors (Point Nine, 1kx, Tim Draper, Alven, Ledger Cathay) and partner with clients like Circle, Uniswap, and the Government of El Salvador. We're hiring Customer Support Executives (UK) , crypto native problem solvers who will help some of the world's largest institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio's … enterprise grade back office platform. What you'll do Deliver fast, empathetic, effective support via Plain Partner with Product, Engineering, and Sales to resolve issues and surface customer insights Report bugs, share feature requests, and champion the customer's voice in product discussions Develop deep product expertise and help teammates with best practices and workarounds Own projects that … improve our processes, documentation, and help center experience Drive measurable improvements to time to resolution and customer confidence We're looking for someone who Is crypto native and can walk through an on chain transaction (for example on Etherscan) Thrives on complexity over volume and is comfortable owning a tough ticket for days if needed Communicates clearly and over More ❯
Account Exec/Customer Success Manager - Finance Aviation Sector Job Sector BI/SaaS/Research/IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have … on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec/Customer Success Manager As a Account Exec/Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value … from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers More ❯