18 of 18 Customer Executive Jobs in London

businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the … strategic use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics More ❯

part of shaping the future of the premium ticketing and hospitality industry. Who we're looking for Seat Unique is looking fora dedicated and customer-centric Customer Experience Executive to join our team. In this role, you will be at the forefront of our venue liaison to … ensure customers feel the optimal VIP experience across all venues. You will be responsible for championing our pre-event & on-site customer experience to ensure seamless arrival to the correct entrance, suite & seating whilst highlighting awareness of all VIP perks throughout the event experience. We're in the live … environment fosters agility. Being together allows our team to make quick decisions and adapt to the constant changes in our industry. Responsibilities As a Customer Experience Executive, you will be responsible for ensuring that customers enjoy an outstanding and seamless VIP experience from pre-event planning through to More ❯

the aim of providing prompt and efficient services to our customers across all UK B2C affiliate brands. The role will focus on supporting all customer touchpoints across their user journeys as well as resolving any inbound customer queries. The customer and their needs will be at the … heart of everything you do and improving their future experiences is your highest priority. Key Accountabilities: The Customer Operations Executive will deal with Spotlight Sports Group's heritage UK B2C brand, Racing Post. The job holder will cover a minimum of 5 days a week (including some weekend … work when required) to: Lead the way in proactively ensuring that all customer experiences are optimised and continuously improved on an ongoing basis Ensure that customers' expectations are realistically managed and reacted to through outstanding customer service, resulting in them receiving a polite and professional experience Manage customer More ❯

Sr Account Executive - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path … re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Customer Intelligence team is hiring a Senior Account Executive to assist customers and prospects in evaluating their Customer Experience strategies and modernizing their … Customer Engagement solutions. The role involves understanding business challenges, presenting SAS solutions, and building relationships with key accounts in the European market. The focus will be on driving growth in sectors like Financial Services, Retail, and TMT by leveraging existing relationships and creating new ones. This position offers a More ❯

At PASOTA Cyber Security , we believe in delivering not just advanced digital protection but also outstanding customer service. We are currently seeking a friendly and proactive Customer Care Executive to join our London-based team. This role is key to ensuring our clients receive prompt, professional, and … helpful support for their inquiries and concerns. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding our cybersecurity products and services. Log and track customer issues, escalating complex cases to the technical team when needed. Follow … concerns are fully resolved and satisfaction is achieved. Assist in onboarding new clients by guiding them through initial processes and documentation. Maintain and update customer records in the CRM system. Collaborate with internal teams to resolve recurring issues and improve service processes. Gather customer feedback and suggest improvements More ❯

We are currently recruiting for a recognised IT Services company for the role of Customer Success Executive . It’s an exciting opportunity to join a national growing organisation that values its people, encourages collaboration, and is passionate about delivering innovative digital solutions. In this role, you’ll … infrastructure: networks, servers, cloud computing, and cybersecurity Strong communication skills—able to explain technical issues clearly to non-technical clients Proven experience in a customer-facing role within an MSP or IT service environment A team player with a proactive, problem-solving mindset Comfortable working in a fast-changing … with access to ongoing training Flexible work options and supportive culture focused on work-life balance This is an excellent opportunity for an experienced Customer Success Executive to join a leading IT Services company, that are driven towards success! For further information on this Customer Success Advocate More ❯

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to … to juggle and prioritise different tasks. You're chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we're really looking for: ️ Someone with a genuine interest in Chip … the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have More ❯

the Role We have a fantastic product, great traction and great customers across the globe. We are now looking for a motivated and talented Customer Success Executive to help strengthen our existing relationships and provide a first-class service to our existing customers. You will be instrumental in … Responsibilities Onboarding new customers Facilitate demos and training around the product Design a success plan including clear Objectives and KPIs for and with each customer Support the rollout and implementation of the solution Build support documents to ensure a first class user journey Ensure all relevant stakeholders are engaged … and properly onboarded Managing customer relationships Manage multiple customers across a range of sectors/industries (with a focus on Further Education), build strong relationships with their personnel Be the customers' day-to-day point of contact, address their queries timely and effectively, ensuring they have a consistent, best More ❯

Fancy the opportunity to join a fast-growing, innovative technology company that is seeking a Customer Success Executive to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of … the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates … and reports to both internal stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll More ❯

We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … you will communicate with business owners daily, answering inbound calls and addressing any questions they may have. Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels. You will also work with various enterprise technology platforms and YouLend's proprietary … solutions to process applications and respond to customer queries. Handling complaints and ensuring customer satisfaction is a key responsibility, which involves problem-solving any issues that existing customers may encounter. Exceptional communication and listening skills; able to engage effectively with customers via phone, email and chat ensuring clear More ❯

Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer More ❯

We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯

We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯

Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer More ❯

Spanish and French speaking Customer Service Administrator Our client is a leading and well-established global technology brand who are looking for a fluent Spanish and French speaker (trilingual) to support business customers with calls, emails, and live chat for the EMEA territory. LOCATION Hybrid role. Working in the … media, and live chat queries. You will also coordinate product returns from the EMEA territory and will include the following responsibilities: Provide first level customer support in Spanish and French. Manage the Customer Service and Email databases ensuring that a 24-hour response is achieved. Communicate with customers … with special product requests from Technical Support. Attend product training. CANDIDATE EXPERIENCE/SKILLS Fluency in Spanish and French is essential. Previous experience in customer service or administration is a preference. Good skills and understanding of social media platforms is preferred. Excellent communication skills. Ability to coordinate and resolve More ❯

Account Exec/Customer Success Manager - Finance Aviation Sector Job Sector BI/SaaS/Research/IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer … through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec/Customer Success Manager As a Account Exec/Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional … service and achieve maximum value from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities More ❯

a high touch consultative approach, then this is an ideal role for you. The Role Highly strategic MEDDICC-focused approach to selling. Collaborate with Customer Success on strategic accounts to drive revenue Expansion Partner with Solutions Engineering, Product Marketing, Sales Enablement, Professional Services and Customer Success to execute More ❯

a high touch consultative approach, then this is an ideal role for you. The Role Highly strategic MEDDICC-focused approach to selling. Collaborate with Customer Success on strategic accounts to drive revenue Expansion Partner with Solutions Engineering, Product Marketing, Sales Enablement, Professional Services and Customer Success to execute More ❯