of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customerjourneymapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk … of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … prior experience working through the discovery phase of complex greenfield projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world more »
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
Staffworx are looking to plan for pipeline business and future talent pool in the field of Senior Agile Product Manager for large customer in the insurance sector. Working as Lead Product Manager/Digital Product Manager Senior Product Manager – General Insurance Digital Products Role & Responsibilities : 🔰 Partner with client … leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience 🔰 Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using … design thinking tools 🔰 Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customerjourneymapping to guide more »
London, England, United Kingdom Hybrid / WFH Options
Aventum Group
They will be primarily responsible for maximising the value delivered by the Scrum team by ensuring that the team backlog is aligned with customer and stakeholder needs, including managing the Scrum team. Responsibilities: They collaborate with prospective users and clients to understand and anticipate their needs and translate … into product requirements. Defines product roadmap with input from all relevant stakeholders based on the product vision. Works with market research and creates customerjourney maps and empathy maps as needed. Manage the product backlog (Epics, Features, Stories) and prioritise the backlog with stakeholders. Create and … with Hold backlog refinement sessions. Hold team ceremonies. Accepts stories as done, ensuring the detailed acceptance criteria have been met. Acts as a customer for team questions. Typically runs the Show and Tell sessions for internal or external business stakeholders. Creates process maps, wireframes and data flow diagrams. more »
mix, leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customerjourneymapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture … that a good idea can come from anywhere Take responsibility ABOUT THE ROLE: The Data Strategist will be a vital part of the customer team in the UK. Working with a team of data, customer experience and customer engagement specialists, they will be responsible more »
Retention Marketing Manager will... Design and implement targeted campaigns to engage the estate agent database. Collaborate with product and sales teams to identify customer pain points and develop effective content strategies. Analyse campaign performance to drive data-informed decisions and enhance future engagement strategies. Ensure retention efforts align … with the brand voice and contribute positively to customer perception and loyalty. Manage communication channels to maintain consistent and engaging dialogue with the audience. Essential Skills: Proven experience in managing customer retention and engagement campaigns, ideally in B2B software or property markets. Strong analytical skills to … evaluate campaign effectiveness and adapt strategies accordingly. Excellent collaboration and communication skills for cross-functional teamwork. Creative problem-solving abilities to address customer challenges and improve retention. Deep understanding of customerjourneymapping and targeted content creation. Benefits: Flexible working arrangements 25 days annual more »
London, England, United Kingdom Hybrid / WFH Options
Palladium Digital
robust, user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customerjourney maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act more »
time to help the business prioritise and provide funding for the right things Responsibilities Build domain expertise so that opportunities, value streams and customer journeys are well understood, acting as a bridge between business divisions, technology colleagues and external partners Define outcome based roadmaps for divisions and sub … across the business. Ability to create high quality functional documentation and strong requirements gathering skills. Ability to elicit requirements through value stream and customerjourney mapping. Additional appropriate certifications are beneficial (including: P3O, SAFe, Less, APMP International - BA, Agile BA Practitioner, BCS Certificate in Business Analysis more »
London, England, United Kingdom Hybrid / WFH Options
Culture Guru
the successful candidate An understanding of the challenges of a subscription or membership organisation Google Analytics CRM software, Hubspot and or NetSuite experience Customerjourneymapping skills to drive optimisation through a test-and-learn approach A business mindset coupled with strong data analysis skills The more »
AND EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customerjourneymapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and more »
