26 to 30 of 30 Customer Journey Map Jobs in London

Channel Banking Consultant to support a mobile app modernisation initiative for a leading bank. Key Responsibilities Proven experience in digital transformation projects Strong understanding of mobile UX and customer journey mapping Agile delivery experience and strong communication skills Prior consulting experience or working with leading banks is a plus Define omni-channel strategies and customer More ❯

Channel Banking Consultant to support a mobile app modernisation initiative for a leading bank. Key Responsibilities Proven experience in digital transformation projects Strong understanding of mobile UX and customer journey mapping Agile delivery experience and strong communication skills Prior consulting experience or working with leading banks is a plus Define omni-channel strategies and customer More ❯

Channel Banking Consultant to support a mobile app modernisation initiative for a leading bank. Key Responsibilities Proven experience in digital transformation projects Strong understanding of mobile UX and customer journey mapping Agile delivery experience and strong communication skills Prior consulting experience or working with leading banks is a plus Define omni-channel strategies and customer More ❯

of the world's talent with the growth, productivity and efficiency objectives of frontline and flexible workforces. Who you are We are looking for a passionate and strategic Customer Success Leader to join our team in the UK. This is a high-impact role focused on driving customer outcomes, enhancing retention, and identifying growth opportunities across … a portfolio of strategic accounts. You'll be the local voice of the customer, deeply embedded in both the post-sales journey and supporting the pre-sales cycle. Working closely with Sales, Product, and the broader CX team, you'll bring customer insights to life and shape the customer experience. What you … will do Own and manage a portfolio of strategic accounts across our customer verticals in the UK, acting as the voice of the customer on the ground, gathering insights, surfacing risks, and driving retention strategies. Lead Quarterly Business Reviews (QBRs) and UK-specific business reviews alongside senior leaders. Partner with Sales to support pre-sales activity More ❯

Legal, Data Protection and Business Risk Management Ability to lead toward outcomes based on relevant tools and techniques: such as strategic and/or detailed operating model design, customer journey mapping, process mapping, agile techniques, business architecture, organisation design, organisation sizing, governance, role design or the development of business cases Experience of proposition building and delivery. More ❯