improvements and enhancements to existing information services and databases; recommend and implement solutions. Faciliate local HR and Business Users: issue resolution, change impact, release management and solution optimization and improvement. Support the HR organization and business with managing permissions, access, troubleshooting, and data reporting. Manage the HR Key … liaison between local and global HR, Technology, and other stakeholders for HR system solutions. Maintain and apply knowledge of trends and developments in HR datamanagement, security and compliance of HR technology and Employee Experience with a focus on SuccessFactors and Qualtrics. Ensure system compliance with data … have a completed degree and minimum five to seven years of working experience within an comparable international Corporate framework. Your HR Process Knowledge (HR Data Administration, Recruiting, Onboarding, Talent Management) makes a difference. You are able to maintain the SAP SuccessFactorsmodules Employee Central, Recruiting, and Reporting, while supporting More ❯
Project description One of the biggest UK rail network companies operating with rail infrastructure and asset management has a need to develop and support enterprise-level information systems. The role is responsible for designing and overseeing the implementation of complex IT systems and solutions that support the operational and … on time, within budget, and meet quality standards. Compliance and Standards: Ensure all IT solutions comply with industry regulations, standards, and best practices. Risk Management: Identify potential risks and develop mitigation strategies to ensure the reliability and security of IT systems. Documentation: Create and maintain comprehensive documentation for IT … least 5 years in a leadership role within the rail industry or a similar sector. Proficiency in enterprise architecture frameworks, cloud computing, cybersecurity, and data management. Strong analytical, problem-solving, and communication skills. Ability to work collaboratively with cross-functional teams. Relevant certifications such as TOGAF, ITIL, or PMP More ❯
We are looking for a CRM Director to be the senior leader within DEPT. Customer Relationship Management (CRM) is an essential aspect of any successful business. A CRM Director plays a crucial role in ensuring that a company's customers are satisfied and retained. However, with new technologies and … job of a CRM Director has become more complex. JOB PURPOSE The CRM Director is responsible for developing and implementing DEPT's customer relationship management strategies to increase customer satisfaction and loyalty. The CRM Director role requires a deep understanding of customer behaviour, data analysis, and business strategy … manages a team of professionals to ensure that all initiatives are executed effectively, efficiently, and within budget. KEY RESPONSIBILITIES Develop and implement customer relationship management strategies to drive new customer acquisition, customer retention and loyalty; Develop and maintain customer datamanagement systems to improve the accuracy and More ❯
Operations Analyst to support our EMEA and Global Sales and Customer Success teams. This role will focus on managing territories, streamlining processes, maintaining clean data, and delivering insights to drive growth. You'll work closely with leadership to execute strategic objectives, provide operational support, and help scale our international … Deal Desk Assistance: Collaborate with the deal desk on contract structuring, quote reviews, and ensuring policy compliance while maintaining accurate opportunity records in Salesforce. DataManagement & Quality: Maintain clean, enriched CRM data, categorizing accounts and prospects by geography, persona, industry, and other key criteria. Order & Data … challenges and ensure cohesive support across teams. Process Optimization: Identify and implement scalable workflow and system improvements across sales and CS operations. Tech Stack Management: Support the team in leveraging tools such as Salesforce, CPQ, Cognism, Nooks, ZoomInfo, Outreach, and Gong to streamline processes and improve efficiency. Ad Hoc More ❯
SAMY Consult, the consulting arm of SAMY Alliance, is looking for skilled professionals with deep expertise in Sprinklr to deliver exceptional customer experience management (CXM) solutions. This role requires not only hands-on project management but also strong commercial acumen to help expand our market. Sprinklr is an … objective is to design solutions that propel desired business outcomes, spearheading the adoption and reinforcement of best practices encompassing instance strategy, technical governance, core datamanagement, integrations, and the overall technical vitality of the platform. In this highly consultative position, the Platform Architect abstains from direct configuration on … functions, including architecture design, business process design, technology road mapping, integration design, and advising on successful execution strategies such as governance frameworks and the management of large enterprise system deployments and integrations. As a Platform Architect, you will be instrumental in establishing and nurturing strong relationships with technical and More ❯
organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a … projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success … in this role. Key Responsibilities Program Management: Oversee large, complex cross-functional initiatives through the project life cycle Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals Develop More ❯
organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a … projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success … in this role. Key Responsibilities Program Management: Oversee large, complex cross-functional initiatives through the project life cycle Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals Develop More ❯
Senior Statistical Programmer Global Biostatistics Home-based, office-based, hybrid options available Join us on our exciting journey! The Global Biostatistics (Data Sciences, Safety & Medical) team at IQVIA are experienced in submissions for all major regions; working together with key groups such as Global Regulatory Affairs, Safety, Project and … DataManagement, and Medical Writing, to drive efficiency and accountability. IQVIA Biostatistics helps interpret and draw inferences from data collected on patients as they progress through a clinical trial and serves as the bridge between data capture and reporting. We have one of the largest Biostatistics … knowledge of SAS graph and SAS Macros Excellent knowledge of CDISC standards (SDTM and ADaM) Excellent application development skills Strong understanding of clinical trial data and extremely hands-on in data manipulations, analysis and reporting of analysis results. Experience as technical team lead, directly engaging clients and coordinating More ❯
view of progress. You are motivated by helping large organisations deliver transformational change successfully. 5+ years experience in a programme reporting, PMO, or portfolio management role within a complex change environment. Strong diagnostic and datamanagement skills; ability to synthesise large volumes of information into clear insights. … software, MS Office 365 suite). Knowledge of producing and presenting reporting outputs for executive audiences. Strong business acumen and comprehension of programme financial management and benefits realisation. Excellent written and verbal communication skills. A strong foundation in risk management, issue tracking, and result escalation. Have worked within More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
wagamama
incremental LFL growth year in year out. it is your mission to constantly build the value of our customer database through effective crm and data management. you’ll need to combine strategic thinking with a passion for understanding customers and a hunger for executing with excellence, plus blend some … analysis and reporting set up a reporting infrastructure and cadence to regularly analyse performance and provide insights + recommendations to optimise future plans customer datamanagement •play a key role in managing our customer data, ensuring it is kept up to date and compliant with the latest … GDPR and data privacy regulations. keep on top of manually importing Deliveroo white label data into the database and proactively managing the GDPR inbox, alongside our data privacy officer crm platform expertise work within our CDXP to create and manage campaigns, optimise segmentation and explore advanced functionalities More ❯
london, south east england, United Kingdom Hybrid / WFH Options
wagamama
incremental LFL growth year in year out. it is your mission to constantly build the value of our customer database through effective crm and data management. you’ll need to combine strategic thinking with a passion for understanding customers and a hunger for executing with excellence, plus blend some … analysis and reporting set up a reporting infrastructure and cadence to regularly analyse performance and provide insights + recommendations to optimise future plans customer datamanagement •play a key role in managing our customer data, ensuring it is kept up to date and compliant with the latest … GDPR and data privacy regulations. keep on top of manually importing Deliveroo white label data into the database and proactively managing the GDPR inbox, alongside our data privacy officer crm platform expertise work within our CDXP to create and manage campaigns, optimise segmentation and explore advanced functionalities More ❯
elements such as accounts, workflows, and integrations, and providing multi-level system support across the organisation. Key Duties and Responsibilities include: System Development and Management: Support core systems' design, development, and maintenance, ensuring they meet organisational standards and user requirements. Assist in developing and managing integration solutions for seamless … data flow between systems. Coordinate system upgrades and enhancements, working closely with vendors and service providers. Process Optimisation and Workflow Management: Review and optimise workflows and processes to improve efficiency and compliance. Implement solutions and best practices to enhance business processes. User Support and Training: Provide support for … end-users to ensure service levels and operational efficiency. Assist in developing and delivering training programs, including user guides and induction sessions. DataManagement and Reporting: Support initiatives to ensure data integrity and security, adhering to standards such as GDPR. Develop and maintain system reports and dashboards More ❯
drive process improvement opportunities to improve front to back efficiency and controls Process full trade flow lifecycle, from capture to settlement with associated exception management Daily TO controls and assisting with T+1 cash, position, and trade reconciliations with brokers, custodians, and other vendors Support with trade bookings, reporting, P … L enquiries, compliance protocols, confirmation processing Constant engagement with trading desk, PMs, risk, compliance, financing, technology, and other internal teams Static datamanagement across internal and external vendors to ensure seamless data flow Self-starter and independent worker with strong sense of ownership, capable of delivering, driving More ❯
recommend best practices, and ensure system efficiency Troubleshoot HR systems issues, ensuring timely resolution and minimal disruption to business operations HR Programs Development and Management: Collaborate with senior HR leaders to design, implement, and manage HR programs such as employee engagement, performance management, leadership development, and wellness programs … Evaluate the effectiveness of HR programs, using data and feedback to drive continuous improvement Ensure HR programs are aligned with company goals and strategies and that they meet the diverse needs of the workforce Manage communication and execution of HR programs across the organization International HR Exposure (EMEA/… fostering an inclusive and supportive global workplace General HR Support: Provide hands-on HR support across various functions, including recruitment, onboarding, employee relations, performance management, compensation, and benefits administration Assist in the preparation and analysis of HR metrics, reporting on trends and key performance indicators to senior leadership Maintain More ❯
recommend best practices, and ensure system efficiency Troubleshoot HR systems issues, ensuring timely resolution and minimal disruption to business operations HR Programs Development and Management: Collaborate with senior HR leaders to design, implement, and manage HR programs such as employee engagement, performance management, leadership development, and wellness programs … Evaluate the effectiveness of HR programs, using data and feedback to drive continuous improvement Ensure HR programs are aligned with company goals and strategies and that they meet the diverse needs of the workforce Manage communication and execution of HR programs across the organization International HR Exposure (EMEA/… fostering an inclusive and supportive global workplace General HR Support: Provide hands-on HR support across various functions, including recruitment, onboarding, employee relations, performance management, compensation, and benefits administration Assist in the preparation and analysis of HR metrics, reporting on trends and key performance indicators to senior leadership Maintain More ❯
ensure that Medidata's software applications are implemented or enabled in accordance with Medidata standard business processes, meet client requirements and follow Good Clinical DataManagement Practices. ICs also consult with our clients and provide guidance on how to best implement Medidata's software to provide the most … engagements, being accountable for quality of delivery. Support developers and other departments during configuration or implementation of specifications and issue resolution. Work to Project Management timelines and budgets, ensuring timely completion of deliverables within the agreed scope of work. Communicate status reports to stakeholders on both client and internal … materials and delivery of courses both internally and externally as needed. Your Competencies: Industry knowledge of Clinical Trial processes, specifically as they relate to data collection, standards, management, and preparation for statistical analysis. Experience working with technical R&D staff and translate new software features into real-world More ❯
West London, London, United Kingdom Hybrid / WFH Options
Ad Warrior
elements such as accounts, workflows, and integrations while providing multi-level system support across the organisation. Key Duties and Responsibilities include: System Development and Management: Support core systems design, development and maintenance, ensuring they meet organisational standards and user requirements. Assist in developing and managing integration solutions for seamless … data flow between systems. Help coordinate system upgrades and enhancements, working closely with vendors and service providers. Process Optimisation and Workflow Management: Support the review and optimisation of workflows and processes to improve efficiency and compliance. Implement solutions and best practices to enhance business processes. User Support and … end-users to ensure service levels and operational efficiency. Assist in developing and delivering training programs for staff, including user guides and induction sessions. DataManagement and Reporting: Support initiatives to ensure data integrity and security across all systems, adhering to regulatory standards such as GDPR. Assist More ❯
needs while aligning with industry best practices. Implementation Support: Assist in the deployment and integration of marketing technology systems, ensuring smooth connectivity between customer data, content, and analytics platforms. Cross-functional collaboration: Work closely with marketers, data analysts, and technical teams to ensure effective project execution and alignment … field. Hands-on experience with one or more leading MarTech platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, etc.). Understanding of marketing data models, analytics, customer journey mapping, and digital campaign execution. Strong analytical, problem-solving, and communication skills. Experience in working within Agile or hybrid delivery … methodologies. Certification in a MarTech platform (e.g., Adobe, Salesforce). Experience in customer datamanagement (CDP), segmentation, and marketing analytics. Consulting or agency background with a track record of delivering MarTech projects. What we give We believe in the power of a strong culture that puts people at More ❯
Assurance Directorate. This role is key to driving our risk maturity forward by enabling a consistent and effective approach to the Business Continuity Framework management across the NS&I account B2C and B2B business lines. What will you be doing: Lead the annual Business Continuity Management (BCM) workplan … overseeing all BCMS activities. Ensure regular reviews and approvals of Business Continuity materials, providing feedback and challenge. Maintain and oversee the Crisis Management Team Plan, Business Continuity Policy, and Minimum Standards. Conduct crisis management exercises and user testing of plans, ensuring actions are tracked to completion. Coordinate incident … and presentation skills. Knowledge of Good Practice Guidelines. Understanding the drivers of changing internal and external factors to the Business Continuity Framework. Strong relationship management and collaboration skills (with internal and external senior stakeholders). Statutory member of BCI. Understanding of regulation, policy, and standards applicable to the Financial More ❯
to improve existing systems or leverage new technologies. System Integration: Design and implement integration strategies that allow disparate systems to work together seamlessly, ensuring data consistency, system reliability, and scalability. Solution Implementation Oversight: Oversee and guide the development teams during the implementation of designed solutions, ensuring adherence to the … architecture and best practices. Security and Compliance: Ensure that all solutions comply with internal security standards and relevant regulatory requirements (e.g., GDPR, HIPAA), including data privacy, security, and disaster recovery considerations. Documentation: Develop and maintain detailed documentation of solution designs, architecture principles, and integration approaches for ongoing projects and … future reference. Risk Management: Identify and mitigate technical risks in solution designs, ensuring that potential challenges or vulnerabilities are addressed early in the project lifecycle. Flexible working - We are guided by our client work and needs; however, you have autonomy to manage your time and diary to suit your More ❯
Office infrastructure setup and office moves. Whole IT strategy delivery for a project or programme. Information security projects including implementation of an Information Security Management System (ISMS) and certification to ISO27001 Disaster recovery and business continuity planning. Selection of out-source and managed IT services suppliers. Our values shape … of the client. You'll be responsible for: Supporting stakeholders with identification, clear definition, and prioritisation of solution requirements, securing user, project and programme management sign off as appropriate. Creation and refinement of epics, user stories and acceptance criteria. Engagement with IT software and service providers, supporting in user … timescales. Consult with other members of the project team including the project manager, development team, function leads and subject matter experts to understand current datamanagement and reporting practices. Contribute to the setting of standard practices and processes for the business analysis centre of excellence and ensure these More ❯
clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks. You Will Lead project teams onboarding new customers, with a heavy emphasis on project/stakeholder management and understanding client requirements Responsible for leading the end-to-end implementation for new customers roll up your sleeves and build out the customer … s processes from scratch Proactive project management across many customers, to manage requirements and tasks across onboardings Lead, mentor and train training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip Collaborate closely with the product …/EBS, Workday, NetSuite, Sage, etc.) Fantastic communication and documentation skills Extreme attention to detail and pride yourself in being incredibly proactive Very strong datamanagement skills, specifically with handling large sets of sensitive customer data in MS Excel You're able to push back and still More ❯
clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks. You Will Lead project teams onboarding new customers, with a heavy emphasis on project/stakeholder management and understanding client requirements. Responsible for leading the end-to-end implementation for new customers roll up your sleeves and build out the customer … s processes from scratch. Proactive project management across many customers, to manage requirements and tasks across onboardings. Lead, mentor and train training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip. Collaborate closely with the product … EBS, Workday, NetSuite, Sage, etc.). Fantastic communication and documentation skills. Extreme attention to detail and pride yourself in being incredibly proactive. Very strong datamanagement skills, specifically with handling large sets of sensitive customer data in MS Excel. You're able to push back and still More ❯
scalability, security, and optimal performance. Team Guidance: Mentor and guide a team of developers and administrators, fostering a culture of collaboration and excellence. Integration Management: Oversee integrations between Salesforce and other enterprise systems using tools such as REST/SOAP APIs, middleware, and ETL solutions. Stakeholder Collaboration: Partner with … are highly desirable. Proven experience with CI/CD processes, version control systems, and Salesforce DevOps tools (e.g., Gearset, Copado). Deep knowledge of datamanagement, security models, and performance optimization on the Salesforce platform. Excellent leadership, communication, and stakeholder management skills. Experience with Agile/Scrum … methodologies. Preferred Skills Familiarity with Salesforce industries (formerly Vlocity) or energy industry-specific processes such as billing, customer management, or energy trading. Experience with enterprise middleware solutions and API management tools. Knowledge of cloud platforms (e.g., AWS, Azure) and their integration with Salesforce. How to Apply If you More ❯
Office infrastructure setup and office moves. Whole IT strategy delivery for a project or programme. Information security projects including implementation of an Information Security Management System (ISMS) and certification to ISO27001. Disaster recovery and business continuity planning. Selection of outsourced and managed IT services suppliers. Our values shape the … implementation documents. Building professional relationships with stakeholders at all levels to manage expectations around scope, delivery, and timelines. Collaborating with project teams to understand datamanagement and reporting practices. Contributing to standard practices and processes for the business analysis centre of excellence. Supporting the development of resources and … and services. You'll need to have: Experience as a Business Analyst across various IT projects. Formal Business Analysis certification (e.g., IIBA) preferred. Project management certifications such as PRINCE2, Agile, APM, CAPM are desirable. Proven success in delivering full lifecycle IT projects. Knowledge of IT project management methodologies More ❯