5 of 5 Fault Management Jobs in London

world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job Summary Reporting to the Director of the Infrastructure Management team, this role involves managing a broad portfolio of infrastructure providers within the EMEA region. The senior CRM Infrastructures is responsible for identifying, qualifying … space and power acquisitions Project managing the bidding process for network expansion projects. Identifying, project managing, and delivering cost saving opportunities. Contract and cost management during lifecycle of acquisitions Managing costs during the life cycle of dark fibre, co-location space and power through negotiating revised costs at breakpoints … in contracts or as contracts terms expire. Collaborate cross functionally to identify further cost optimisation opportunities. Effective management of assigned contract estate and full understanding of ongoing cost liabilities Escalations - Deal with thematic escalations for service delivery, fault management and payments. Invoice & Inventory Validation Supporting the Accounts More ❯

may also include collaborations with DevOps team to Integrate and network operations into broader IT Workflows. Key Responsibilities : Manage in-life operations. Incident and Fault Management. Handle customer queries. Liaise with other teams to see through issue resolutions. Support live deployments and configuration. Your Profile Key skills/knowledge … Cloud Vision. Deployment in large scale Enterprises. Desirable skills/knowledge/experience: Excellent communication skills. Domain/Contextual knowledge in Telecom industry. Stakeholder Management and Ability in building trust with business users, Product Line and other key stakeholders. Experience in Agile Way of Working. Knowledge of Network Monitoring … Service Management and fault management tools. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion & Wellbeing More ❯

may also include collaborations with DevOps team to Integrate and network operations into broader IT Workflows. Key Responsibilities : Manage in-life operations. Incident and Fault Management. Handle customer queries. Liaise with other teams to see through issue resolutions. Support live deployments and configuration. Your Profile Key skills/knowledge … Cloud Vision. Deployment in large scale Enterprises. Desirable skills/knowledge/experience: Excellent communication skills. Domain/Contextual knowledge in Telecom industry. Stakeholder Management and Ability in building trust with business users, Product Line and other key stakeholders. Experience in Agile Way of Working. Knowledge of Network Monitoring … Service Management and fault management tools. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion & Wellbeing More ❯

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in … major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams More ❯

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in … major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams More ❯