Incident & Problem Analyst
- Hiring Organisation
- Adecco
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £400 - £419/day
Skills & Requirements: Extensive IT Service Management experience, with a strong focus on Incident and Problem Management, or IT operations, preferably in the banking or financial services sector. Proven track record in managing major incidents and driving root cause analysis in complex, global environments. Experience working in regulated industries (e.g., banking … financial services) with exposure to SOX, GDPR, PRA/FCA compliance. Hands-on experience with ITSM tools such as ServiceNow or BMC Remedy. Familiarity with operational resilience frameworks and DORA compliance. Experience in leading cross-functional teams and managing stakeholders across multiple regions and time zones. Strong understanding ...