1 to 2 of 2 Help Desk Support Jobs in London

Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service Desk Support Engineer to provide professional and proactive service in their busy London office. You’ll be joining their onsite IT service desk team and supporting colleagues with end-user support … doing: Assist in administering user accounts using Active Directory for our Windows network, Google Admin for Gmail and Google Docs, and in-house systems. Help oversee mobile device assets, providing support and logging their status throughout their lifecycle. Assist with managing orders for consumables, hardware, and software. … Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and more »

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating more »