11 of 11 IT Support Specialist Jobs in London

Are you an experienced IT Support Specialist who thrives on providing top-tier, white-glove support in a dynamic, professional environment? Do you enjoy solving problems face-to-face and being the "go-to" tech expert across departments? We're working with a prestigious firm looking for a proactive, personable, and technically capable IT Support Specialist to join their Support Services team. This is a hands-on role, perfect for someone who loves working directly with end-users and is passionate about delivering exceptional service. What You'll Be Doing Delivering white-glove IT support to all staff, including executive/VIP users, across the UK and Europe. Supporting international … teams remotely via Citrix. Providing desk-side and remote support , troubleshooting hardware/software issues. Managing user onboarding/offboarding in collaboration with HR (JML processes). Running daily checks on office tech (e.g., AV/Logitech Tap systems, meeting rooms). Building and deploying laptops using Autopilot and DEP enrollment . Overseeing asset management and IT procurement More ❯

NYC and Florida. We pride ourselves on a diverse, friendly, and dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist, your primary role will be to support the Systems Administrator with a variety of tasks, including Hardware …/Software setup and supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Set up laptops for new users (Windows, macOS, Linux) Utilise the IT Service Desk tool to interact with employees experiencing first-level IT support issues Learn about system More ❯

NYC, and Florida. We pride ourselves on a diverse, friendly, and dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist, your primary role will be to support the Systems Administrator with a variety of tasks, including Hardware …/Software setup & supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Set up laptops for new users (Windows, macOS, Linux) Utilise the IT Service Desk tool to interact with employees experiencing first-level IT support issues Learn about system administration More ❯

are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role xAI is seeking a detail-oriented IT Support Specialist to join our IT team. The ideal candidate will have a strong background in IT support, particularly with modern SaaS tools across … multiple operating systems, and will be responsible for ensuring all employees have the technical support needed to perform their tasks efficiently. This role involves direct technical support, system troubleshooting, and maintaining our IT infrastructure to ensure high availability and security. Responsibilities Provide first-level contact and convey resolutions to user issues via the help desk system or … via in-person support for macOS, Windows, and ChromeOS platforms. Troubleshoot and resolve hardware, software, and networking issues for end-users across different operating systems. Support and train users on Rippling for HR management, GSuite for productivity, Slack for communication, and Tailscale for secure network access, ensuring compatibility and optimal performance on various OS platforms. Manage user accounts More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure the best possible … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT support staff, applying … assigned project work and provide updates to ensure accuracy. Work with other ITS team members to improve efficiency by implementing new processes, tools, strategies, and automation. Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests More ❯

growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: As part of the IT Support team, the IT Support Specialist is focused on providing extraordinary internal customer services by managing software, deploying hardware, supporting new tooling, and most importantly … focusing on the needs of our internal Remitly team. You will support our users with basic troubleshooting of hardware and software systems all the way to escalating problems to vendor support for our internal customers when needed. You will be the primary point of contact for all things support for our internal customers, routing tickets to other … teams and working on issues until full resolution for our internal team. You Will: Monitor and respond to incoming IT requests and alerts. Onboard and off-board new employees and provision hardware on site. Analyze and resolve hardware issues for Macs, PCs, Chromebooks, printers, and peripherals with a white-glove approach. Analyze and resolve software issues with apps like More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and … resolve user issues in order of priority, working towards resolution or, when required, re-assignment to the appropriate IT team. Provide white glove treatment to all staff including VIPs. Proactively solve issues and problems for hardware and software requirements. Build all new laptops using Autopilot to the company's standards ensure equipment is ready and functional for use in … required. Carry out daily office checks to ensure all systems are working in the office including meeting rooms with Logitech Tap systems. Manage the administration of Active Directory ensuring it is accurate and up to date. Working with HR with regards to onboarding and offboarding Keep all users updated on any immediate network matters/issues. Install and configure More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and … resolve user issues in order of priority, working towards resolution or, when required, re-assignment to the appropriate IT team. Provide white glove treatment to all staff including VIPs. Proactively solve issues and problems for hardware and software requirements. Build all new laptops using Autopilot to the company's standards ensure equipment is ready and functional for use in … required. Carry out daily office checks to ensure all systems are working in the office including meeting rooms with Logitech Tap systems. Manage the administration of Active Directory ensuring it is accurate and up to date. Working with HR with regards to onboarding and offboarding Keep all users updated on any immediate network matters/issues. Install and configure More ❯

deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an IT Support Engineer, you will: Provide first-line software … support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common … issues at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for More ❯

Overview The L1 Support Engineer serves as the first point of contact for users seeking technical assistance. They provide basic Aurora troubleshooting, resolving routine issues and escalating complex problems to other support teams. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a timely manner Diagnose and resolve common IT problems using … troubleshooting for: Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately Guide users through step-by-step solutions and provide basic training on various IT systems and applications Monitor IT infrastructure, including servers, networks, and applications, using monitoring tools to detect and address potential issues proactively Maintain clear and thorough records of troubleshooting … different SaaS applications and resources Responding to and resolving common user issues related to SaaS applications, such as login problems, application errors, or basic feature usage questions Providing initial support for Office 365 services (Email, OneDrive, Teams, SharePoint), including basic configuration and troubleshooting Escalate complex or unresolved issues to appropriate L2 or L3 support teams following established procedures More ❯

via Umbrella £14.54 per hour via Hays PAYE Work ScheduleMon - Fri 09:00 -17:30Contract Length: 7 monthsA leading provider ofIT services and solutions are currently looking for a IT Support Engineer -Hardware Break/Fix Specialist to join their expanding team at their prestigiousoffices.Key Responsibilities: Perform day-to-day BAU (Business As Usual) and break/… mounting monitors on arms and replacing machines under desks-physical dexterity and comfort with manual tasks are essential. Desirable (but not required): HP Accreditation or certification in HP hardware support is a plus and may enhance troubleshooting capabilities With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure that you provide a consistently positive customer … your most recent CV or give us a Call on to have a confidential chat with one of our recruiters. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T More ❯