London, England, United Kingdom Hybrid / WFH Options
Square Enix
To provide business systems support for the Square Enix user community and partners. Working closely with Unit4 users in the UK, Hamburg, Paris, and Los Angeles offices. Please note, this role will be an 18 months FTC. Key Deliverables: Provide more »
and be accountable for a global team of Service Quality Mangers/Release Managers ensuring best in class service is provided in line with ITIL principles. that high quality production metrics are delivered to all key stakeholders and that areas of focus are highlighted to ensure continual improvement and prioritization. more »
integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Understanding of secure design and development practices and frameworks, preferably ISC2 CSSLP or CISSP certified. Experience and Qualifications more »
Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product Centric operating models Benefits: Base Salary: £55,000 - £85,000 (DoE) Discretionary Bonus DV Bonus Flex Fund: £5,000 Health more »
support in any of these areas: operations (launch, capacity management, release management), technical support, escalation management, IT consulting. Non-core competencies You have an ITIL certification. You have systems administration skills (Linux, VMware ESXi, MS Server). Recruitment process 1. Discussion with our hiring officer within 2 to 4 weeks. more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure. Excellent experience/Knowledge of data centers. Highly Organised Works under own direction more »
interact with both internal teams and external vendors. Responsibilities: Act as an experienced Application Support Engineer Supporting insurance applications Having ownership of several applications ITIL Lifecycle and Service Design Strong SQL skills working with databases. Work well within a small and highly competent technical team. Be able to communicate well more »
London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first more »
centric approach. Willingness to travel to European offices as needed (approximately 20% travel). Experience working in a multinational or global organization. Familiarity with ITIL best practices. Sound interesting? Please apply to discuss in further depth. more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure and networking Excellent experience/Knowledge of data centers. Highly Organised Works under more »
actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service more »
Central London, London, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
Project Delivery ESSENTIAL Technical qualifications in a Project Management discipline (e.g., PMBOK, PMI CAPM/PMP or PRINCE2, Agile) desirable. Fundamental knowledge of the ITIL framework and/or service management approaches. ITIL certification preferred. If you feel this is you, please feel free to apply. It really is a more »
quality improvements. * Security and governance models for cloud engineering and operations -Desired * Driving IT and business automation across product management, engineering, and operations -Desired * ITIL and service management * Being comfortable in a client-facing role, with previously consulting or advisory experience. more »
Employment Type: Permanent
Salary: £85000 - £95000/annum pension, health care, £10k Bonus
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
would be advantageous. Desirable: Degree in InformationTechnology, Computer Science, or Cyber Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to more »
plus significant demonstrable experience of working in a large organisation supporting IT services. Professional approach with staff and other users of Hospice services. Understand ITIL procedures and practices, demonstrating an expertise and discipline in Ticket Management alongside Problem & Change Management processes. Significant experience of supporting an IT System and its … To be mindful of the wellbeing of self and others. To be able to work effectively across teams, with a positive can-do approach. ITIL V3 Training or equivalent experience would be desirable. Benefits and working environment: A friendly, open and warm team to offer support and guidance. Generous annual more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
an advantage. Candidate Requirements Essential Bachelors degree or higher in Computer Science, InformationTechnology or related field or work experience Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation. Working knowledge of Active Directory Working knowledge/experience writing complex logical expressions Demonstrated ability to more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
advantage. Candidate Requirements Essential Bachelors degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell) Demonstrable experience of SCCM operations more »
providing desktop support Experience supporting the incident and problem processes - 1st and 2nd line Experience working with Microsoft technology Mobile application support experience beneficial ITIL certification or equivalent more »
technical issues. Analyse error trends aimed at reducing or minimising down time. Key Skills/Experience First-line Service desk support Background in an ITIL/Service desk-led environment JIRA or similar Service Desk environment Good end-user communication skills SQL, T-SQL, SQL Server Azure administration Desirable Azure more »
City of London, London, Farringdon, United Kingdom Hybrid / WFH Options
Service Care Solutions
Cloud Apps Security. Proven experience in complex project implementation and ownership of technology projects. Familiarity with other Device Management platforms. Experience working within an ITIL environment. Proficient in desktop image configuration, automation, and management. Experience in implementing and maintaining Microsoft Autopilot environment. If you are interested in this position and more »
Digital Workplace Engineer at Certitude, the following are essential: - Demonstrate ability to become a subject matter expert across our digital platform. - Working for an ITIL structured support desk and continuous service improvement. - Able to produce and review clear, concise documentation and support guidance. - Demonstrable experience supporting IT systems and platforms. more »
as part of a team on a 4 on 4 off day/night only IT service desk experience IRSE Telecoms Maintainer License - Desirable ITIL v3/v4 Foundation and Principles. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity more »
service delivery Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers Skills, Knowledge and Experience: Essential: ITIL Foundation accreditation 2-3+ years of Service Desk management experience in a busy MSP environment 5+ years of Support Engineer experience at 1 st … support call resolution and completing known fix/workarounds where appropriate in order to deliver excellence in service levels Forward thinking strategic knowledge of ITIL processes, to streamline and ensure efficiency of the IT department Ability to demonstrate proven and great experience in delivering ITIL Service Desk Objectives in a … leadership and management skills Good overall understanding and broad knowledge of emerging IT systems and technologies Proven experience in Design, implementation, and improvement of ITIL v3 Service Delivery Desirable: ITIL Practitioner qualified accreditation ITIL-MP, ITIL Master Advanced Windows Server, Cloud and networking technical support and project experience ISO more »
meet each of the following criteria. Qualifications 1 Educated to degree level or equivalent, with relevant industry standard qualification(s) (for example, MCA, MCSE, ITIL, etc.) 2 Two years experience of managing customer facing services. 3 Have undertaken continuous professional development, particularly in these four areas: IT service management Project more »