ServiceNow, and their integration points. Ability to troubleshoot and resolve complex technical issues. Experience in reporting and dashboard setup, preferably within ServiceNow. Familiarity with ITIL frameworks and best practices in service management. Excellent communication skills for educating and advising team members and stakeholders. Strategic thinking for future-proofing discovery and … leading and managing cross-functional teams. Education: Bachelor's degree in Computer Science, InformationTechnology, or related field. Master's degree preferred. Certifications in ITIL, TOGAF, or other relevant frameworks are a plus. Synechron's Diversity Statement Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
advantage. Candidate Requirements Essential Bachelor's degree or higher in Computer Science, InformationTechnology or related field or work experience Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation. Working knowledge of Active Directory Working knowledge/experience writing complex logical expressions Demonstrated ability to more »
to possess a tertiary qualification in ICT or related discipline, or have more than two years experience in a similar field. Desirable certifications include ITIL, MS security, and formal security certifications related to Microsoft environments. A deep understanding of Windows Server, GPOs, Active Directory, networking, and routing is essential. Senior … level administration expertise in Office 365, SharePoint, Intune, and cloud security is also required. The ideal candidate will have a robust understanding of the ITIL framework, excellent relationship management and team-working skills, and experience working under pressure. A data-driven and risk management approach to decision-making, commercial acumen more »
Management/Alert Monitoring flow and lifecycle. Onboard and Configure IaaS and PaaS resources into Azure Monitor/Log Analytics and SCOM environments. Following ITIL processes Incident Management, Event Management, Change Management, Request Management, Problem Management. Collaborating with MBG Service Desk, MBG Operations Management, MBG Service Transition team, TAMs, SDMs … Management Technologies (Azure Monitor, Monitoring Agents, Kusto Query Language) and SCOM. Experience with Service Now. Scripting: Powershell, Command line, KQL, json. An understanding of ITIL best practices. Can demonstrate ownership of incident tracking, triage, mitigation, and resolution. High-level interpersonal skills to work with surrounding teams as well as directly … with the client. Good written and verbal communication. Desired Certifications: Azure fundamental Certification AZ-900 Windows Server Certification ITIL We offer: A career in one of the largest and fastest growing IT services providers worldwide An exciting international environment Opportunity to work for the large multinationals and other leading companies more »
at a 1st line level demonstrating youre ready for more! Experience of Microsoft server operating systems and technologies, user management through AD Knowledge of ITIL, incident, problem and change management Ability to understand and operate to the standards of Cyber Essentials for IT Security. A degree in an IT related more »
Technician as required (e.g. cover) and as an escalation point for 2nd and 3rd line when required. Work within the InformationTechnologyInfrastructureLibrary (ITIL) framework to deliver operational services. Acts as a point of contact for key delivery of IT Services. Oversee the installation, maintenance, and upgrade of computer … Manager, helpdesk lead, help desk lead, service desk lead, IT Service lead, IT Lead, ICT lead, Desktop Support lead, Edtech, Office 365, Windows Desktop, ITIL, Network Support, Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. more »
the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's ITIL-based processes. The role will be focused on tracking the progress of Release Items through the firm's Release Cycle, Managing Pilots, Tracking and updating … CAB meetings And you: The successful candidate will have experience in a Service Delivery role, administering Release and Change activities. You'll have an ITIL qualification to Foundation level, and ideally specific Release, Control, and Validation certification too. Experience working across IT Departments, overseeing processes, and ensuring compliance/adherence more »
or equivalent or experience. Desirable ITIL4 Foundation - IT Service Management Certification MSCE accreditation VMWARE accreditation Project management qualification Experience Essential Management & facilitation of following ITIL 4 Framework - Availability management - Monitoring and event management - Capacity and performance management - Change control - Incident management - Monitoring and event management - Problem management - Service configuration management more »
Educated to master s level or equivalent or experience. ITIL4 Foundation - IT Service Management Certification MSCE accreditation VMWARE accreditation Experience Management & facilitation of following ITIL 4 Framework - Availability management - Monitoring and event management - Capacity and performance management - Change control - Incident management - Monitoring and event management - Problem management - Service configuration management more »
s technology?products, including Azure, Microsoft/Office 365, Windows Server, Active Directory and Hyper-V Automation and scripting experience Experience working within an ITIL-based Managed Service environment and its core processes such as ticket management and time recording Able to validate, produce and maintain detailed technical documentation Solid more »
Stanmore, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
Experience and working knowledge of Windows Server 2016, 2019 & 2022 (including services such as ADFS, DNS, Certificate Services, Hyper-V, IIS etc.) Advantageous COBIT, ITIL and/or TOGAF exposure is desirable. 1+ years working with Exchange & SharePoint Server in standalone & hybrid modes Working knowledge of Exchange 2010 through to more »
to read and analyse situations against the bigger picture Strong influencing skills, cross functional collaboration with a focus on knowledge sharing Excellent understanding of ITIL Excellent problem solving and root cause analysis skills Good knowledge of quality standards, compliance and best practice Strong understanding of Microsoft s cloud offering including more »
Planning and Execution Vendor Management KPIs and KRIs Control Testing Control Frameworks Including ISO27001/2 NIST 800-53 PCI CoBit COSO CRisk BSIMM ITIL GDPR Bachelors Degree, Masters Degree Preferred (or Equivalent Experience) We look forward to hearing from you! #J-18808-Ljbffr more »
e.g. ISO27001/ISO27002, Cyber Essentials; Programme and Project Management methods e.g. MSP, PRINCE2, DSDM, Scaled Agile Framework; Public sector best practice guidance, e.g. ITIL, OGC toolkit; The nature of Actica s business means that a wide and varied background is preferable and the capability to adapt quickly to change more »
mindset. Strategic thinking and problem solving skills with the ability to identify root causes of issues and gaps. Degree qualified or equivalent. Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential. STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies more »
and LTE Knowledge of transmission standards Excellent communication skills Previous experience in similar roles 2+ years experience in live operational environment Knowledge of the ITIL framework Analytic mind, ability to work in a multitasking environment What We d Love: Experience with satellite communications standards Network certification (CCNA, etc..) Where You more »
/budget management Experience working with legal, audit and compliance staff Experience developing and maintaining policies, procedures, standards and guidelines. Experience with (ISO) 2700x, ITIL & COBIT frameworks Benefits: Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment focused more »
SC (STRAP) vetting clearance DV May be required in the future. Ability to prioritise, execute tasks and achieve results against competing project demands Preferred ITIL V3 Foundation certified UK full Driving Licence Disability Confident Statement The Met is committed to being an inclusive employer with a diverse and representative workforce more »
or enterprise architecture, application delivery, product management or digital strategy. This includes, but is not limited to: Proven experience with design methodologies (e.g. TOGAF, ITIL) and delivery experience using methodologies (e.g., SAFe, Agile, DevOps) Deep experience in working with Cloud Platforms (AWS, GCP or Azure) and relevant accreditations. Strong ability more »
and be accountable for a global team of Service Quality managers/Release Managers ensuring best in class service is provided in line with ITIL principles. Ensure that high quality production metrics are delivered to all key stakeholders and that areas of focus are highlighted to ensure continual improvement and more »
delivery teams within a fast-paced environment, including being an active contributor as part of an Agile development team. Good understanding of Service Operations & ITIL responsibilities as applied to operating within both agile and non-agile environments. Diligent and positive about supporting fellow Engineers to track support tickets, system monitoring more »
in designing, implementing, and developing solutions that produce durable, flexible, and extensible architectural designs Experience and understanding of industry standards/best practice including ITIL, Prince2, TOGAF, ISO 27001 , Data Protection Act and other legal and regulatory frameworks relevant to the management of a public sector IT Full life cycle more »
programmes (desirable). Experience administering an enterpriser risk management tool, such as Logicgate. Experience of risk Management methodologies, frameworks, and standards (ISO 27001, ISO31000, ITIL, COBIT). Risk analysis and risk mitigation methodology (ISO27005). Understanding of technology and security controls Proactive approach to security risk management. Translating Information Security more »
