our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: IncidentManager - Barclays JOC To aid in the protection of Barclays operations through the reduction in the number of preventable incidents and to reduce … incident impact through improvement of incident mitigation measures. The IncidentManager will be based within the Joint Operations Centre (JOC) in London and manage the ISS operational teams response to an Operational Facilities Incident which could potentially impact on Barclays through financial, regulatory or reputational … Main purpose of the position : Working with a leading Global Bank we are changing the way we manage and report Incidents. As the ISS IncidentManager you will be part of a team of 4 working a 24/7 365 shift. Reporting to the Incident Management More ❯
our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: IncidentManager - Barclays JOC Purpose of the Role: To protect Barclays operations by reducing preventable incidents and mitigating incident impacts. Based within the … Joint Operations Centre (JOC) in London, the IncidentManager will oversee the ISS operational teams' response to incidents that could impact Barclays financially, legally, or reputationally. Main Responsibilities: Manage major incidents to ensure timely resolution within SLAs. Conduct detailed shift handovers and manage incident calls. Ensure accurate … documentation of incidents, including impact assessments, actions, and recovery plans. Communicate effectively with stakeholders throughout the incident lifecycle. Record incidents on the designated platform and track progress. Support continuous improvement by analyzing incident data and trends. Shift and Working Conditions: Work on a 24/7 shift pattern More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
Cyber Threat IncidentManager - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Ashdown Group
Cyber Threat IncidentManager - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
Job Title: IncidentManager Location: Durham, North East England, DH1 1SL; Lytham St Anne's, North West England, FY8 4TS; Glasgow, Scotland, G2 8JX; City of Westminster, London (region), SW1P 3BT Remuneration: £42,315 - £45,300 Contract Details: Permanent Working Style: Hybrid Join Our Team! Are you an … experienced IncidentManager looking to make a real impact? Our client, a leading organisation in the Central Government sector, is on the lookout for a dynamic professional to support the Head of Service Operations. Why You Should Apply: Drive Change: Play a key role in improving incident … resolution of incidents. Grow Professionally: Leverage your expertise in a high-volume operational environment, while enhancing your skills and knowledge. Key Responsibilities: Manage the Incident Management Process for Retail & B2B Clients. Ensure timely, accurate reporting of incidents and resolutions. Collaborate with Service Providers to identify and mitigate risks. Lead More ❯
Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
London, Broad Street, United Kingdom Hybrid / WFH Options
Ashdown Group
Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
London, Broad Street, United Kingdom Hybrid / WFH Options
Ashdown Group
Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
Are you interested in ensuring customers can always watch their favourite movie or show? If so, you might be the right person for the IncidentManager role in the READI team who drive availability for Prime Video. Key job responsibilities Lead calls on customer impacting, high severity outages … and operational teams, including for ambiguous problems we might not have seen before. Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders. … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. Proactively identify opportunities for improvement through gap analysis More ❯
Incident Communications Manager Location: London Work Pattern: Hybrid - 2 days on site Rate: Outside IR35 Role Purpose: You will be managing the business and technical incidents and high priority problems to resolution to ensure minimal impact to the business and client's business and analysing incidents and problems … You'll communicate and work proactively with wider business stakeholders and managing expectations, ensuring strong customer relationship is kept. Role Responsibilities: Develop the Business Incident operation. Organise support and other resources during major incidents to reach resolution as quickly as possible. Bridge calls and manage communications with internal and … Work closely with key suppliers that support the business to reduce issues and improve resolution speed. Key Skills and Experience: Experience of working with incident management, identifying root causes, advising on solutions and remedial actions, during and after a major incident Previous experience managing customers expectations Excellent written More ❯
firm, including the central operations of finance, information technology, marketing, risk, legal, operations and human resources. What You'll Do As a Cyber Security Incident Response Manager at BCG, you will be a key member of our Cyber Security Incident Response Team (CSIRT), responsible for identifying, analyzing … and mitigating cyber threats. This role requires a proactive approach to threat hunting, cyber threat intelligence, and incident response, ensuring the protection of BCG’s global network. You will work closely with the Security Operations Center (SOC), Security Information and Event Management (SIEM), and Managed Security Service Provider (MSSP … response capabilities. Your expertise will contribute to strengthening our security posture and minimizing business risks associated with cyber threats. * Act as a Tier 3 Incident Responder, supporting complex investigations into cyber security incidents. * Conduct proactive threat hunting to detect and neutralize emerging threats. * Monitor and analyze logs via SIEM More ❯
ITSM Service Manager | London | Permanent | Hybrid (3 days on-site per week) | Up to £90,000 This ITSM Service Manager role is an exciting opportunity for an experienced IT Service professional to join a prestigious financial institution based in Central London. The role focuses on establishing and managing … delivery. Reporting to the Head of Production Services and Governance, you'll work with IT teams, third-party providers, and business stakeholders to oversee incident, problem, change, and release management, provide 2nd/3rd line support, and drive service improvements through trend analysis and reporting. Experience/Skills Required … Proven experience managing ITIL-based support functions in Financial Services Extensive experience within major incident and problem management Knowledge of Real Time market data and high-volume trading systems; Exchange or Clearing House experience advantageous Demonstrated expertise in supporting critical applications and defining SLAs/service procedures Strong skills More ❯
Are you interested in ensuring customer can always watch their favourite movie or show? If so, you might be the right person for the Incident Mgr role in the READI team who drive availability for Prime Video. Key job responsibilities - Lead calls on customer impacting, high severity, outages that … and operational teams, including for ambiguous problems we might not have seen before. - Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. - Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams - Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. - Proactively identify opportunities for improvement through gap analysis More ❯
Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%. We are seeking a Product Manager to drive our product vision for the Alerting and Incident management tooling across our platform and provide the robust foundation for Observability and … deliver platform capabilities that can be leveraged across both Internal Products and Customerfacing User experience. Responsibilities Define the vision and roadmap for alerting and incident management. Collaborate with the Observability and Security teams to discover, align, and prioritize their needs, understand use cases and timing requirements, and plan phased … with wireframes. Collaborate with the engineering team to define and manage platform components and understand platform architecture to drive key initiatives. As the Product Manager for the Alerting platform, you will be responsible for the service indicators of the Alerting Product, which are uptime, performance, cost, and adoption. Requirements More ❯
Product Manager, Alerting and Incident Management About The Position Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics … APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%. We are seeking a Product Manager to drive our product vision for the Alerting and Incident management tooling across our platform and provide the robust foundation for Observability and … deliver platform capabilities that can be leveraged across both Internal Products and Customerfacing User experience. Responsibilities Define the vision and roadmap for alerting and incident management. Collaborate with the Observability and Security teams to discover, align, and prioritize their needs, understand use cases and timing requirements, and plan phased More ❯
Job Description: We are currently looking for a Adverse Incident Team Manager to join our Patient Safety Monitoring Team within the Safety and Surveillance group. We are looking for an entry-level employee, with no previous experience required. If you are interested in learning and developing, this position More ❯