Transformation Director
- Location
- City Of London, England, United Kingdom
supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. About this opportunity We're looking for an experienced and visionary Transformation Director to shape the future of customer service across Business & Commercial Banking (BCB). This is a high-impact leadership role with responsibility … large-scale service transformation platform spanning customer servicing, relationship management, lending journeys and operational support capabilities. You'll lead the delivery of strategic change across business, operations and technology teams, helping create simpler, faster and more intelligent experiences for customers and colleagues. As the banking industry evolves, you'll play ...