HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all More ❯
london (city of london), south east england, united kingdom
HCLTech
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all More ❯
such as activation, engagement (MAU) and adoption Proactively assess and improve customer health using a data-driven approach to identify risks and opportunities, leveraging tools like Gainsight, Outreach and Looker Contribute to a culture of operational excellence by applying and sharing best practices across the team Collaborate closely with cross-functional partners such as Sales, Renewals, Services and Solutions Engineering … strong plus Comfortable collaborating cross-functionally with internal partners such as Sales, Renewals, Services, Product and Support teams Proficient in using customer success and data analytics tools (e.g. Gainsight, Looker) to identify trends, risks and opportunities Excellent communication, storytelling, and stakeholder management skills Native or business-level fluency in both German and English Proven experience in a consulting firm with More ❯