focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with four Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation … highly influential role within our managed services department, delivering best in class service to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on … and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition More ❯
and SaaS platforms. Essential Requirements: Degree or equivalent in a related discipline, such as Computer Science or IT. MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications. Microsoft 365 certifications, including PowerShell for mailbox permissions. Advanced Microsoft Office suite skills with extensive demonstrable experience of Teams (including Teams/cloud telephony systems), Outlook, Word, Excel and …/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, Firewalls, TCP/IP routing, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint, AzureAD, LAN, Internet access, firewalls and Exchange/Office 365. Good knowledge of Hyper-V and VMware ESX. Good Knowledge of backup … in supporting office applications, email systems, and business-specific software MS 365 and ideally Salesforce. System administration knowledge of managing user accounts, permissions, and policies in Windows Server or Microsoft 365 environments. 2nd Line experience in an IT support role, dealing with more complex technical issues and troubleshooting. Local candidates need only apply. Please note this position is only More ❯
Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms (Azure, Entra ID, Microsoft 365). Contribute to service improvement initiatives, including root cause analysis and automation opportunities. Participate in on-call rotations or after-hours incidents during peak retail periods. Work within … potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment knowledge. Understanding of servers. Cisco Meraki MDM and SDWAN … training, and participate in broader IT initiatives. Adaptability in fast-paced, high-stakes environments. Proactive approach to identifying system gaps and opportunities for optimization. Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, and security configurations. Familiarity with macOS, iOS, iPadOS. Jamf Pro or Kandji experience. Basic SQL proficiency. More ❯
Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and … cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and … cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and More ❯
for use with laptop hardware, Virtual Desktop Infrastructure, Azure and M365 Services as well as on premise hosted DW and EUC technologies such as application packaging and virtualisation, InTune/SCCM, Citrix XenApp and XenDesktop technologies and other EUC platforms such as those delivering Enterprise Mobility Management. Knowledge of services such as Entra ID, Active Directory, SSO, idP … M365, Intune, Windows server infrastructure and PKI is essential with knowledge of SCCM, Citrix, Office, Azure Virtual Desktop, Linux and OpenShift Container Platform systems being highly desirable. The successful candidate will have a DevSecOps mindset with automation and IAC being at the forefront of thinking whilst also having good Powershell scripting skills. The role requires awareness of technologies … When appropriate, participate in operational change management process When appropriate, ensure suitable contribution to major incident recovery processes Required Technical Knowledge and Level of Experience - Extensive technical experience with MicrosoftWindows 10 and proven track of creating secure builds and related standards Extensive technical experience with desktop hardware and SCCM Extensive experience and detailed technical knowledge of MicrosoftMore ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/… first line and/or second line IT technical support tickets. Working as IT Support Engineer/Service Desk Analyst/IT Technician you will support prestigious businesses around Microsoft Cloud/Azure, Support Microsoft Environments, IT Security and IT Transformation. The company will provide additional training, but you will need a solid foundation in IT to start … via the Service Now chat function Record calls from customers. Deal directly with requests and complaints and escalate problems in accordance with established procedures Troubleshoot and resolve issues with Microsoft desktop operating systems Support new starter process (i.e. create new users configure mailboxes, distribution groups and calendar permissions) and leaver processes Troubleshoot (and resolve) and/or escalate issues More ❯
Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and … cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and … cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and More ❯
Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and … cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). • Conduct regular security risk assessments, penetration tests, and … cloud network and API security for robust protection across all assets • Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Global Software Patching and More ❯
Server. PowerShell scripting experience. Virtualization (VMware or Hyper-V). Good understanding of networking basics. Background in banking/financial services Desirable: Azure, Office 365, Intune experience. Microsoft certifications (e.g., MCSA, AZ-104). Experience with SCCM, monitoring tools, ITIL practices. Please apply within for further details. Alex Reeder Harvey Nash Finance & Banking More ❯
world-renowned international client base. Our focus is on the professional and financial services sector, including leading private equity, venture capital, and top UK law firms. We have four Microsoft Solution Partner designations, a Tier 1 Microsoft CSP relationship, and are ISO27001 & ISO9001 accredited. Our clients rely on us to bring specialist expertise across cloud solutions, hybrid working … and respectful working environment, maintain excellent communication and outstanding customer service skills, both over the phone and in person. Qualification, experience, and skills At least one of the following Microsoft accreditations: MS-102, MD-102, MS-700, AZ-104, AZ-140 or AZ-700 Previous experience of delivering IT support to senior VIPs and administrators in person (working at … we offer in return Basic salary plus performance bonus 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) Incentives for achieving Microsoft accreditations Enhanced family-friendly benefit schemes including company sick pay Sponsored training and development and where applicable to the role, a technical exams incentive scheme Private medical insurance and More ❯
solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin MicrosoftInTune AV meeting room setup and support Microsoft Office application including Teams/Zoom Basic working knowledge of networking & DNS Knowledge of Hardware (Laptops & Printers) Supporting More ❯
Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation Technical Experience Required Experience Microsoft Endpoint Manager/MicrosoftIntune Experience with Azure, (Azure Active Directory/Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/ More ❯
management and troubleshooting Experience with RDS, AVD, and Citrix environments Implementing and troubleshooting Single Sign-On Active Directory installation, migration, and administration Managing Office 365 environments and hybrid configurations Microsoft Server environment expertise Microsoft Azure platform knowledge Troubleshooting Windows 10/11 workstations, including imaging and GPOs Network troubleshooting skills, including VPNs, VLANs, managed switches, and firewalls Liaising … WAN issues Deploying DHCP servers across multiple sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with MicrosoftIntune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in … Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply Multi-tasking and time management under pressure Proficiency in Microsoft Office, especially Excel and PowerPoint About Smartdesc Smartdesc, part of the Academia Group, is an IT Service Provider and Microsoft Gold Partner focusing on not-for-profit organisations More ❯
issues across client environments. Administer, maintain, and troubleshoot Windows Server environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud integrations, and infrastructure upgrades. Support and manage virtualization technologies (VMware/Hyper-V). Oversee networking systems: firewalls, routers, switches, VPNs. Assist with backup … Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing, switching, VPNs) Excellent troubleshooting, communication, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
issues across client environments. Administer, maintain, and troubleshoot Windows Server environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud integrations, and infrastructure upgrades. Support and manage virtualization technologies (VMware/Hyper-V). Oversee networking systems: firewalls, routers, switches, VPNs. Assist with backup … Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing, switching, VPNs) Excellent troubleshooting, communication, and More ❯
London, Sheldon Square, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer , you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. Be the … and procedures. Collaborate with stakeholders and contribute to infrastructure and security maintenance. Occasionally travel to head office for team meetings and collaboration. Skills You will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and Apple macOS/iOS support. … . Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Amtis professional Ltd
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer , you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. Be the … and procedures. Collaborate with stakeholders and contribute to infrastructure and security maintenance. Occasionally travel to head office for team meetings and collaboration. Skills You will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and Apple macOS/iOS support. … . Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and … IT environment to a fully cloud-based infrastructure, ensuring a secure, scalable, and efficient migration and removal of technical debt. Manage, enhance, and optimise the organisation's use of Microsoft 365 and Azure cloud platforms, enabling the migration legacy solutions to native cloud services, ensuring high availability and performance. Oversee cloud-based SaaS, PaaS, and IaaS solutions, ensuring seamless … cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and More ❯
services, both backend and front end. Knowledge of Terraform and Powershell Azure AD/Entra ID and related services like Conditional Access. Nice to have Endpoint management, SCCM, Intune, Defender Application deployment/patching More ❯
fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software … followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as ServiceNow More ❯
on managed service contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience: Essential Active directory Systems & Tools: Microsoft Exchange, Windows Server (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & Patch Management tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN, VPN … DNS and network routing Ticketing system use Understanding of SLAs Desirable VMware Cloud Foundation VDI Environment Administration, Horizon preferred NSX Management Firewall administration, Fortinet preferred Linux OS preferably Ubuntu MicrosoftIntuneMicrosoft EntraID Cloud Platforms: Microsoft Azure (Azure AD, IaaS, PaaS, Azure DevOps), Amazon AWS Understanding of Cyber Essentials + Qualities Team player who is … loan Salary exchange benefits (ride2work, pension) Subsidised gym membership Employee referral scheme Role will be subject to an employment screening process and will require security clearance. Tagged as: hybrid, microsoft product support, system administrator More ❯
services. This is a hands-on role requiring deep technical expertise and strong leadership in a fast-paced environment. Key Requirements: Degree in Computer Science or related field (essential) Microsoft 365 certifications and advanced Office skills 5 years’ experience with Intune, SharePoint, SaaS platforms, Cisco, Azure, and AD Strong knowledge of Windows Server, Exchange, Teams telephony, Hyper More ❯
Infrastructure maintenance and deployment roles. Understanding of IT Infrastructure concepts used in dispersed organisations, such as IP networking, AD, DNS, group policies, Office 365, Routing, NAT, ACL and other Microsoft/Networking technologies (e.g. Azure AD, Intune). Familiarity with IT hardware including routers, firewalls, physical and virtual server environments. Good knowledge of Windows Server 2016 and … virtualised environments (e.g. VMware, Azure). Proficient in Computer Networks: LAN, VLAN’s, WAN, IPSec, SSL, Route based tunnels, Wi-Fi, DHCP and DNS. Desirable: Industry certifications (e.g. CCNA, Microsoft/MCSE, VMware) (desirable). Knowledge of system validation and audit processes e.g. GCP/GXP/SOX (desirable). What’s in it for you? State-of-the More ❯
standards that support all users across our organization. You'll be responsible for managing core IT infrastructure, including Windows 11 systems , Virtual Desktop, EUC, Infrastructure (VDI) , Azure services , and Microsoft 365 platforms . The ideal candidate will have strong expertise in Entra ID , Intune , Citrix XenApp and XenDesktop, and other enterprise mobility management technologies, with a DevSecOps … Desktop Infrastructure (VDI) environments to deliver reliable remote access solutions Configure and maintain Entra ID (Azure Active Directory) for identity and access management across the organization Deploy and manage MicrosoftIntune for device management, application deployment, and security policy enforcement Implement conditional access policies, group policies, and user profile management solutions Support Azure and Microsoft … or a similar regulated environment Proven track record working in architecture roles within ITIL-governed environments Strong hands-on experience with Windows 11, Entra ID, Active Directory, VDI, EUC, Microsoft 365 suites, and Intune Expertise in VDI technologies and virtual desktop management Knowledge of Microsoft 365, single sign-on (SSO), identity providers, and PKI systems PowerShell More ❯