Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across MicrosoftWindows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best …/in smaller internal teams. Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
their team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure engineering and project delivery.You’ll be supporting a modern Microsoft environment (M365, Azure, Teams, SharePoint) while also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key … Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional access, MFA … and technical teams to deliver effective, user-focused solutions About You 3+ years’ experience in 2nd/3rd line support or a similar IT infrastructure role Strong knowledge of Microsoft 365, Windows 10/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and More ❯
Services: Azure Active Directory (Azure AD/Entra), Active Directory IT Administration and Networking: Office 365 Administration, TCP/IP, DNS, DHCP, VPNs, Remote Access IT Management and Monitoring: Microsoft Endpoint Manager (Intune), Patch Management, System Monitoring Backup, Recovery, and Disaster Planning: Backup and Recovery, Disaster Recovery (DR) Planning, Data Integrity and Restoration Cloud Platforms and Virtualisation … assembly/repair Network deployment/configuration Cloud-based systems (Office 365, SharePoint Online) Physical networking (LAN, WAN, TCP/IP, Cat 5e/6, Fibre) Active Directory management, Microsoft Exchange Online O365, Intune and Mobile Device Management (MDM), WSUS administration, anti-virus solutions Cisco VPN Client, Mimecast Email Security, NAS devices/storage. Experience Substantial experience … with Windows OS Azure/Cloud technologies AD management Microsoft Office applications Helpdesk support Fast Ethernet Gigabit switches/routers Server management (virtualised systems), local networks/internet protocols (TCP/IP, FTP, Virtual/cloud computing environments, NAS/SAN devices IP telephony, call logging, voice mail systems DevOps fundamentals Automation best practices. Additional Skills Strong customer service More ❯
Services: Azure Active Directory (Azure AD/Entra), Active Directory IT Administration and Networking: Office 365 Administration, TCP/IP, DNS, DHCP, VPNs, Remote Access IT Management and Monitoring: Microsoft Endpoint Manager (Intune), Patch Management, System Monitoring Backup, Recovery, and Disaster Planning: Backup and Recovery, Disaster Recovery (DR) Planning, Data Integrity and Restoration Cloud Platforms and Virtualisation … assembly/repair Network deployment/configuration Cloud-based systems (Office 365, SharePoint Online) Physical networking (LAN, WAN, TCP/IP, Cat 5e/6, Fibre) Active Directory management, Microsoft Exchange Online O365, Intune and Mobile Device Management (MDM), WSUS administration, anti-virus solutions Cisco VPN Client, Mimecast Email Security, NAS devices/storage. Experience Substantial experience … with Windows OS Azure/Cloud technologies AD management Microsoft Office applications Helpdesk support Fast Ethernet Gigabit switches/routers Server management (virtualised systems), local networks/internet protocols (TCP/IP, FTP, Virtual/cloud computing environments, NAS/SAN devices IP telephony, call logging, voice mail systems DevOps fundamentals Automation best practices. Additional Skills Strong customer service More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding … user computing and wider IT engineering needs across the business About You Minimum 3 years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams … Telephony integration & PSTN phone systems Scripting with PowerShell, Bash or Python Hyper-V virtualisation Proficiency in Microsoft Office (Word, Excel, PowerPoint) Excellent problem-solving skills with the ability to absorb and share technical knowledge Clear communicator – confident working with users of varying technical ability Strong customer service ethos with a passion for IT security and innovation Apply Now More ❯
line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office 365 as well as a demonstrable knowledge … of market leading Cyber security solutions. Essential experience Proficient knowledge of Microsoft OS 7-10 and Windows Servers Azure AD, Active Directory, PowerShell, Windows Server & Hyper-V Office 365 & Azure (excellent knowledge and management experience of SharePoint a must) MDM Solutions Networking concepts TCP/IP, DNS, DHCP, VPN Market leading Firewalls, Switches and Wi-Fi solutions Market leading … Backup and recovery solutions Market leading Cyber security solutions. MicrosoftIntune Good communication skills, both written and verbal, with the ability to explain technical concepts to non-technical individuals. Outstanding problem-solving skills and the ability to think analytically. Ability to work both independently and within a team environment. A customer focussed approach with a passion for More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
DataConnectivity Ltd | IT & Telecoms Solutions for Cambridgeshire
Background on Dataconnectivity At DataConnectivity, we deliver tailored managed IT solutions powered by trusted Microsoft technologies, including Microsoft 365, Windows 10/11, and the latest Microsoft Security Suite. Our mission is to empower small and medium-sized businesses (SMBs) by transforming their IT infrastructure into scalable, secure, and cost-effective systems. We help our clients boost … Hardware, equipment setup and refurbishment of existing Be able to go to customer sites to provide assistance when required Gain & Maintain working knowledge across the following technologies and solutions: Microsoft 365, Windows Server, Exchange Online, SharePoint Online Microsoft 365 Fundamentals Qualifications + Azure AD, Intune, Autopilot Windows 10/11, Hyper-V, Virtual Machines SQL Server … AWS Lightsail 3CX VoIP Systems Networking: VLANs, WAN/LAN, DNS, TCP/UDP Firewalls and switches: Unifi, Aruba, WatchGuard, Cisco Security tools, antivirus solutions Veeam Backup & Replication (including Microsoft 365 backup) PowerShell scripting for automation and efficiency Skills & Experience Essential Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users More ❯
by encouraging the use of technology and driving process improvements across teams. Ensure all ICT activities meet data protection, privacy, and cybersecurity standards. Develop expertise in key platforms (e.g. Microsoft 365, Salesforce, Asana) and advise teams on best use. Stay informed of new technologies and recommend relevant innovations. Manage and implement API integrations and data flows to support system … in internal meetings, contribute to strategic planning, and promote a user-focused, digitally confident culture. ICT Systems Management and Technical Support Manage and maintain core ICT systems such as Microsoft 365, Azure AD, Intune, and Autopilot, ensuring systems are secure, well-configured, and high-performing. Administer user accounts, permissions, and licensing. Provide technical support outside MSP scope … and user acceptance processes to confirm readiness for wider use. Monitor usage, gather insights, and recommend improvements. Provide progress updates and help foster innovation. Profile Technical Skills Proficient in Microsoft Office Suite (Teams, Outlook, Word, Excel, PowerPoint) with strong IT and digital skills Experienced in Intune (MDM), SharePoint, and Microsoft 365 Strong Windows Server knowledge, including More ❯
Loughborough, Leicestershire, England, United Kingdom
The Access Group
you: Access Managed Services (AMS) are seeking an experienced and competent MSP Deployment Engineer to join our team to provide technical expertise across a range of customer projects. From Microsoft 365 to Virtual Desktops deployments, LAN and Firewall upgrades and software installs you will add to our pool of knowledge and deliver fantastic results for our clients. As a … Experience of deploying solutions as part of a managed project.• Must have extensive knowledge of Citrix VDI, Citrix Cloud, DaaS and VMware.• Experience of administering and supporting the latest Microsoft technologies.• Experience of deploying and maintaining business system networks based on Microsoft technologies.• Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You … will also need delivery experience of the following key technologies: • Citrix VaaD solutions• MicrosoftWindows Server Operating Systems (2012R2-2022).• Microsoft Exchange Server 2010-2019.• MicrosoftWindows Hyper-V/VMware vSphere and vCentre.• Microsoft Active Directory, Windows Server, and related server roles (IIS/RDS/DFS/NPS).• Microsoft SQL More ❯
or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). … Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+/Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this More ❯
possess exceptional knowledge, drive, and passion. We pride ourselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give … and its clients. Working to ISO 27001, 14001 and 9001 requirements and Trident's operating procedures. Qualifications and Skills - The successful candidate will require knowledge with the following technologies: MicrosoftWindows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft 365 (implementation, administration, and support), including Exchange Online Exchange. Online Protection, SharePoint Online, Teams and … OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot); and Microsoft Defender for Office 365. Microsoft Azure configuration, administration, and support. Configuration, administration and support of VMware and Microsoft Hyper-V. Networking principles including VLAN's, LAGS, VPN's and routing. Microsoft Office components such as Word, Excel, Outlook, etc. support. Configuration, administration More ❯
About the role: We are currently seeking to recruit a Senior Microsoft Solutions Engineer to strengthen the Microsoft Services team. As a member of the team, the emphasis will be on providing high quality Microsoft solutions, technical services, and support to a diverse range of customers. The Senior Microsoft Solutions Engineer will also take responsibility for … third line ticket support, process documentation and project handover into support. This role has been created to support the expansion of the Microsoft Projects team and would suit a highly competent individual with strong communication & technical skills. *NOTE: The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Microsoft solutions architecture … design, implementation, documentation, and training Providing Tier 3 server support for Windows Server 2016 and higher (Active Directory, Group Policy, File and Print Sharing, DNS, RDS, High Availability options) Microsoft 365 Support (Exchange Online, SharePoint, OneDrive for Business, PowerShell Online, Directory Sync and Identity Management) Device management with Intune, including Windows, macOS, Android, iOS, and iPadOS MDM More ❯
party vendors to manage escalations and resolve issues Key Skills & Experience Proven 3rd line IT support experience in a managed services or enterprise environment Strong knowledge of Windows Server, Microsoft 365, Azure, Exchange, SharePoint, Intune, and Active Directory Virtualisation: VMware (vSphere, ESXi), Hyper-V Backup technologies: Veeam, Commvault Solid networking skills: TCP/IP, DNS, DHCP, VLANs … Palo Alto, Meraki etc.) Scripting experience (PowerShell); knowledge of SQL, Linux, and MacOS a plus Excellent communication, documentation, and problem-solving skills Relevant IT certifications are an advantage (e.g. Microsoft, VMware, Cisco) Be part of a collaborative team where your expertise will drive real impact for clients. Apply now to take the next step in your IT career. More ❯
party vendors to manage escalations and resolve issues Key Skills & Experience Proven 3rd line IT support experience in a managed services or enterprise environment Strong knowledge of Windows Server, Microsoft 365, Azure, Exchange, SharePoint, Intune, and Active Directory Virtualisation: VMware (vSphere, ESXi), Hyper-V Backup technologies: Veeam, Commvault Solid networking skills: TCP/IP, DNS, DHCP, VLANs … Palo Alto, Meraki etc.) Scripting experience (PowerShell); knowledge of SQL, Linux, and MacOS a plus Excellent communication, documentation, and problem-solving skills Relevant IT certifications are an advantage (e.g. Microsoft, VMware, Cisco) Be part of a collaborative team where your expertise will drive real impact for clients. Apply now to take the next step in your IT career. More ❯
in a varied environment - we want to hear from you! Key Responsibilities Provide 2nd line support for users. Troubleshoot and maintain Windows Server environments (Apply online only)). Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP More ❯
/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR: Champion backup strategies and disaster recovery operations—Veeam or equivalent. Cloud & M365/Azure: Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation: Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security: Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless More ❯
and SaaS platforms. Essential Requirements: Degree or equivalent in a related discipline, such as Computer Science or IT. MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications. Microsoft 365 certifications, including PowerShell for mailbox permissions. Advanced Microsoft Office suite skills with extensive demonstrable experience of Teams (including Teams/cloud telephony systems), Outlook, Word, Excel and …/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, Firewalls, TCP/IP routing, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint, AzureAD, LAN, Internet access, firewalls and Exchange/Office 365. Good knowledge of Hyper-V and VMware ESX. Good Knowledge of backup … in supporting office applications, email systems, and business-specific software MS 365 and ideally Salesforce. System administration knowledge of managing user accounts, permissions, and policies in Windows Server or Microsoft 365 environments. 2nd Line experience in an IT support role, dealing with more complex technical issues and troubleshooting. Local candidates need only apply. Please note this position is only More ❯
and support the firm's infrastructure: servers, storage, firewalls, WAN/LAN, Wi-Fi, internet, and unified communications. Administer and monitor systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Rubrik, Commvault , and more. Conduct vulnerability analysis and manage patching using SIEM tools (eg, Rapid7). Collaborate with the security team to ensure proper infrastructure security controls … 8+ years of experience in IT infrastructure or systems administration within complex, global environments. Experience working within ITIL frameworks and ideally ISO 27001-compliant settings. Strong working knowledge of: Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online) Azure IaaS VMware vSphere & Dell VxRail NetApp storage Juniper Mist & Cato SESE firewalls PowerShell Scripting and automation Windows Server (2008-2025) Networking … DNS, DHCP, subnets, VLAN, TCP/IP, SD-WAN, VPNs Desirable Certifications: Microsoft Azure Administrator (AZ-104) VMware Certified Professional (VCP) Juniper Mist AI (Wireless/Wired) Microsoft 365 Fundamentals ITIL Foundation (v3 or v4) This is a fantastic opportunity to contribute to the ongoing stability, security, and innovation of a global infrastructure estate, while working in a More ❯
Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms (Azure, Entra ID, Microsoft 365). Contribute to service improvement initiatives, including root cause analysis and automation opportunities. Participate in on-call rotations or after-hours incidents during peak retail periods. Work within … potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment knowledge. Understanding of servers. Cisco Meraki MDM and SDWAN … training, and participate in broader IT initiatives. Adaptability in fast-paced, high-stakes environments. Proactive approach to identifying system gaps and opportunities for optimization. Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, and security configurations. Familiarity with macOS, iOS, iPadOS. Jamf Pro or Kandji experience. Basic SQL proficiency. More ❯
Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and … cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and … cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and More ❯
roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as … Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/IntuneMicrosoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in More ❯
Hoddesdon, Hertfordshire, South East, United Kingdom
VolkerWessels Uk
roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as … Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/IntuneMicrosoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in More ❯
/vCentre and Hyper?V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft?365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, IntuneMore ❯