of passion, drive, and the positive energy...coupled with a touch of humility. A natural leader who empowers others through confidence, without arrogance. As the business seeks to expand their operations into the dynamic UK marketplace, we are inviting applications from highly skilled, naturally intuitive, ambitious and experienced Operations Managers who instinctively lead with passion to actively steer and … oversee operations during this exciting phase of growth. The successful applicant will be the company’s major foundation to their UK operations. The Role As Operations Manager, you will report to and work directly with the Managing Director of the business, playing a key role in establishing and optimising the operational processes in the UK. You will be … standards that define this state-of-the-art solutions provider. Key Responsibilities Develop and implement operational strategies aligned with the company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement More ❯
Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: OperationsManagement Act as initial point of contact and escalation for … and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member … of CAB and review/approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hanson Lee Resourcing Ltd
My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hanson Lee Resourcing Ltd
My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
Transport Operations Manager for Patient Care Our Client is seeking to recruit a seasoned professional ideally with managing patients and their transportation and drivers. The position will organising and managing a team of circa 30 personnel in the team. This role will be worked over 2 shifts from Monday to Friday each ?" 6.00 am to 4.00 pm or 12.00 … important for success therefore you should maintain positive working relationships with others. Great service is paramount for our continued expansion and the trust of our partners. The role of Operations Manager is ensuring this is delivered consistently by using data metrics allied with staff development to affect a continuous improvement programme which allows us to retain staff and keep … scaling the business. You will have specific responsibility for the following: · The management of all staff within the operations group including the on and off boarding of staff, optimisation of shift times, holidays, sickness, absenteeism, and general performance. · Implementation of improved operational procedures across all shifts. This will include standardisation of ways to deal with call answering, customer More ❯
Operations Manager (Design), Amazon Music Design We're seeking an experienced Design Operations Manager to join Amazon Music's growing team in India. This role will be responsible for driving operational excellence, managing day-to-day operations, and implementing Ops specific India strategic initiatives to support Amazon Music's expansion in the region. Key job responsibilities • Lead … Partner with Product and Engineering teams to optimize design delivery BASIC QUALIFICATIONS - Required Qualifications: • Bachelor's degree in Design, Business, Engineering, or related field • 3+ years of experience in operationsmanagement, preferably in technology or digital services • Strong analytical and problem-solving skills • Excellent project management capabilities • Proven track record of process improvement and optimization • Strong communication More ❯
responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Director + stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with Registration, Compliance and Regulatory program teams for investigation, RC/PA finalization and seeking directors and higher approval and alignment. Key job responsibilities The role … executive escalation processes. A crucial aspect of the role is empowering teams to make independent decisions while maintaining unbiased investigations and high standards. The RMM engages directly with senior management and director-level stakeholders across Registration, Compliance, and Regulatory programs, seamlessly coordinating between risk, program, product, and operations management. They are responsible for aligning senior stakeholders on executive … escalation strategies to consistently meet SLAs, particularly during disagreements, while developing comprehensive strategies for team growth and development. Success in this role requires exceptional stakeholder management, strategic thinking, and the ability to balance risk mitigation with operational efficiency. About the team The Selling Partner Trust & Integrity organization balances effective fraud prevention with enabling legitimate business growth on Amazon's More ❯
Sr Provider Manager, EU 3P Compliance - Provider Management Job ID: Amazon EU SARL (Spain Branch) - C16 Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. These Sellers offer … is extremely important, and candidates should have a proven record of working with service providers and projects to their completion. The ideal candidate is motivated, agile, with strong time management, negotiation and project management skills. This opportunity requires excellent troubleshooting, problem-solving, and communication skills. At the core of the position is high attention to detail and delivering … be clearly passionate about building new business and have a demonstrable record of accomplishment of success delivering initiatives from scratch. Key job responsibilities 1. End-to-end Provider Account Management across all assigned compliance services and regions; 2. Defines the strategy for the Providers engagement while driving scale and account(s) growth inline with the organization vision; 3. Secures More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Customer Retention and Operations Manager Department: Commercial Employment Type: Full Time Location: London, UK Description The Churn and Operations Manager is responsible for developing and executing strategies to minimize customer churn, increase user retention. The candidate will also be responsible for optimizing operational processes that help reduce churn and increase customer retention This role involves analyzing customer data … risks, implementing proactive retention strategies, and refining operational workflows to support customer satisfaction and retention. The ideal candidate will have a strong background in customer success, data analysis, and operationsmanagement, with a proven ability to drive process improvements and reduce churn. As a business we not only want to win new customers but want to look after … of operational processes to improve efficiency and effectiveness. Standardize and document workflows, ensuring consistency and scalability across the team. Implement process improvement methodologies (e.g., Lean, Six Sigma) to streamline operations and reduce waste. Collaborate with cross-functional teams to ensure that operational processes align with overall business objectives. Data Management & Reporting: Manage the collection, analysis, and reporting of More ❯
Sr. Partner Operations Manager, Prime Video How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering … and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. The Partner OperationsManagement (POM) team is looking for a bright, customer obsessed, driven, and creative individual to join our team. POM is responsible for driving a world-class partner experience … through enabling Partners to deliver assets of all varieties on-time, in full and at the PV quality bar. As a Partner Operations Manager you will manage the content delivery performance of our third-party studios, content distributors and fulfillment vendors (collectively "partners"). You will drive long-term, strategic partnerships with our partners across the globe. In this More ❯
SC Cleared Senior VMware Consultant (VCF Ops) As a Senior Consultant in OperationsManagement, you will be responsible for overseeing VCF Operations, including Ops for Logs and Networks. Your role will involve strategic planning, execution, and optimisation of operational processes to ensure efficiency and effectiveness. Key Responsibilities: Lead and manage VCF Operations, ensuring seamless integration and … operational workflows. Collaborate with cross-functional teams to ensure cohesive and efficient operations. Provide expert guidance and support to junior team members. Skills and Experience Required: Proven experience VCF Operations, Ops for Logs, and Networks. Strong analytical and problem-solving skills. Excellent leadership and team management abilities. SC clearance is essential. Ability to work on-site in London … for 2-3 days a week. Exceptional communication and interpersonal skills. The ideal candidate is a seasoned professional with a deep understanding of VCF Operations and a track record of successful project management. More ❯
As a Senior Consultant in OperationsManagement, you will be responsible for overseeing VCF Operations, including Ops for Logs and Networks. Your role will involve strategic planning, execution, and optimisation of operational processes to ensure efficiency and effectiveness. Key Responsibilities: Lead and manage VCF Operations, ensuring seamless integration and performance. Oversee Ops for Logs and Networks … operational workflows. Collaborate with cross-functional teams to ensure cohesive and efficient operations. Provide expert guidance and support to junior team members. Skills and Experience Required: Proven experience VCF Operations, Ops for Logs, and Networks. Strong analytical and problem-solving skills. Excellent leadership and team management abilities. SC clearance is essential. Ability to work on-site in London … for 2-3 days a week. Exceptional communication and interpersonal skills. The ideal candidate is a seasoned professional with a deep understanding of VCF Operations and a track record of successful project management. Interested? Apply now or email More ❯
of events by following Technical and Production Standards and supporting the implementation of processes and SOP's that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to the Director, Project Management or General Manager in area. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete each project. Drive Results - Maintain focus on client needs by attending client meetings, creating … responding to client concerns and questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales documents to confirm that the More ❯
from field employees Develop, maintain and update systems and processes critical to the reporting and tracking of compensation and sales team metrics Develop and present business insights to Sales Operationsmanagement Maintain and help run the sales incentive compensation processes Collaborate with Sales Operations and Sales Leadership to improve compensation plan design Guide special projects, such as … ll Need To Succeed BA/BS in Finance, Economics, Business Administration, or related degree 4+ years experience in an analyst role in sales compensation, FP&A, or sales operations at a high-growth technology company with recurring revenue (SaaS) Experience working with Strong analytical and reasoning skills Strong interpersonal communication skills Ability to manage ambiguity Experience driving initiatives More ❯
Sr. Program Manager, Procurement Operations, IPS Procurement Operations AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual … chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at … Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! As a Sr. Program Manager for Procurement Operations, the primary responsibilities of this role will be to lead Source to Pay (S2P) processes and policy development, manage procurement operations across all business units, partner with suppliers More ❯
to fulfil Gentrack's global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity The People Experience Change and Operations Lead for the EMEA (Europe, Middle East, and Africa) region plays a key role in driving the transformation of HR processes, policies, and systems while ensuring smooth day-to … day HR operations. This role combines strategic change management with operational oversight on PX to ensure that PX programs align with the business objectives and support the organization's growth in the EMEA region. The Specifics HR OperationsManagement: Operational Efficiency: Oversee the daily operations of HR services across the EMEA region, ensuring smooth delivery of … HR processes such as payroll, benefits, performance management, recruitment, onboarding, and offboarding. Process Optimization: Continuously evaluate and streamline HR processes to enhance efficiency and reduce costs, ensuring consistency across different countries within EMEA. Vendor Management: Manage relationships with external HR service providers (e.g., benefits administration) and ensure service-level agreements (SLAs) are met. Compliance and Risk ManagementMore ❯
with accessible and dependable healthcare at a fraction of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial and Operations Specialists works collaboratively to develop and maintain a digital healthcare platform that suits our patients' needs and schedules. The pandemic changed our lives, requiring us to find flexible, remote … healthcare, and we plan to be the largest digital primary healthcare platform for people across Europe. About the role We are seeking a commercially aware and operationally astute Senior Operations Manager (Third Party Supplier and Procurement) to own and optimise the performance of our critical third-party service providers, including: Payment processing and transaction management Identity verification and … regulatory compliance Delivery and courier management for prescription medications You will be responsible for ensuring these partnerships are operationally efficient, contractually effective, and aligned with ZAVA's growth, compliance, and patient experience goals. The role involves ongoing procurement oversight, continuous pricing negotiation, and regular cost review across the business. This role requires continuous oversight of all third-party procurement More ❯
picture of their customers. Check out our investors and read more about us here . About the team We're looking for a diligent and detail-oriented Office & GTM Operations Manager to serve as the operational heartbeat of our UK team. This is a dynamic, high-impact role that sits at the intersection of office management, business operations … smoothly. If you're a force multiplier who thrives in a fast-paced, collaborative environment and loves making things work better for people, this role is for you. Office & OperationsManagement Act as the go-to person for the London office: manage office logistics, seating, supplies, vendor contracts, and equipment. Own meeting room bookings, expense tracking, and on … product initiatives. Develop and nurture local consultancy relationships to expand our referral and partner network. Who we're looking for 4+ years of experience in a role spanning office management, people programs, or business operations -startup or scale-up experience is a big plus. Exceptional project management skills and the ability to juggle multiple responsibilities with ease. More ❯
with strong leadership skills and operational experience, particularly within logistics, manufacturing, or IT asset disposition . The successful candidate will be responsible for the strategic and day-to-day management of operational functions, including inbound/outbound logistics, production, quality assurance, compliance, and staff development . You will play a vital role in driving efficiency, improving processes, and ensuring … business goals Lead, motivate, and manage operational teams, promoting a culture of excellence and accountability Optimise use of resources including staffing, equipment, and budget to achieve performance targets Daily OperationsManagement Oversee daily production and logistics operations to ensure efficiency and continuity Monitor and analyse key performance metrics: productivity, quality, and safety Address operational challenges and implement … corrective actions where needed Change Management Collaborate with senior management to adapt operations to changing market demands Drive continuous improvement initiatives based on staff feedback and performance data Compliance and Safety Ensure full compliance with health & safety policies and industry regulations Conduct regular audits and inspections to uphold workplace safety and environmental standards Requirements Proven experience in More ❯
Job Description Job title Data Reporting Analyst Reporting to Director of Operations and Project Salary range £27,000 per annum (prorated for 22.5 hours) Main Purpose The main purpose of this role is to provide data administration, analysis, information management and performance reporting to the PWM Management team. To ensure the business has all the essential data … information and reports to enable effective decision making, maximise business performance and ensure compliance. Key Responsibilities Create and provide monthly reports in line with the Wealth Management’s core meetings (e.g. Academy, Management Meetings, OperationsManagement Meeting) to ensure the business receives accurate Key Business Information Ownership of the central reporting of the PWM Scorecard and … ongoing advice fees that are at risk are managed with Advisers Support the transfers of any requests regarding Salesforce records Run Salesforce reports as and when required to support Management Information Reporting Maintain Key PWM Reports to ensure accurate client allocations, segmentation and performance Run MyPractice reports as and when required Provide a comprehensive administrative service to key stakeholders More ❯
Job Description Job title Data Reporting Analyst Reporting to Director of Operations and Project Salary range £27,000 per annum (prorated for 22.5 hours) Main Purpose The main purpose of this role is to provide data administration, analysis, information management and performance reporting to the PWM Management team. To ensure the business has all the essential data … information and reports to enable effective decision making, maximise business performance and ensure compliance. Key Responsibilities Create and provide monthly reports in line with the Wealth Management’s core meetings (e.g. Academy, Management Meetings, OperationsManagement Meeting) to ensure the business receives accurate Key Business Information Ownership of the central reporting of the PWM Scorecard and … ongoing advice fees that are at risk are managed with Advisers Support the transfers of any requests regarding Salesforce records Run Salesforce reports as and when required to support Management Information Reporting Maintain Key PWM Reports to ensure accurate client allocations, segmentation and performance Run MyPractice reports as and when required Provide a comprehensive administrative service to key stakeholders More ❯
OUTSIDE IR35 contract Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM), IT OperationsManagement (ITOM), Configuration Management Database (CMDB), Strategic Portfolio Management (SPM), AppEngine, Custom Applications, and Service Portal. Utilize platform tools such as Predictive More ❯
Developer - £65K - £70K Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT OperationsManagement (ITOM) , Configuration Management Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as More ❯
OUTSIDE IR35 contract Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT OperationsManagement (ITOM) , Configuration Management Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as More ❯