13 of 13 Operations Management Jobs in London

Service Delivery Director - Operations We are seeking an experienced Service Delivery Director to take overall accountability for the operational performance, governance, and continuous improvement of a large-scale operational service. This is a senior leadership role with responsibility for managing and developing 4-5 operational managers across back-office … operations, fraud reduction, base data management, sales and revenue, and IT operations. The role will ensure these functions operate as an integrated service, with clear ownership, robust controls, and consistent performance against contractual obligations and service level agreements. The Service Delivery Director will act as the senior operational ...

Role – We are seeking an experienced Project Manager to lead enterprise-scale ServiceNow transformation initiatives , focused on implementing AI-powered capabilities across IT Service Management (ITSM) and IT Operations Management (ITOM). This role will drive the successful adoption of ServiceNow Now Assist , enhancing operational efficiency, automating … enterprise IT environments. Key Responsibilities: Project Leadership & Delivery Lead the full project lifecycle for ServiceNow transformation initiatives, including: Planning and governance Delivery execution Risk management Project closure Manage large-scale ServiceNow programmes across: ITSM ITOM Operational monitoring and Control Tower capabilities AI & ServiceNow Enablement Drive implementation of ServiceNow ...

people to deliver business objectives within agreed timescales, budgets, quality standards, and risk parameters. The Role Proven experience in operational project management, with a strong focus on service stabilisation, operational excellence, and risk reduction. Extensive support and operations management experience, including service performance, stability, availability, incident management, problem management, and operational expenditure (OPEX) management. Experience owning and driving Digital Employee Experience (DEX) sustainability initiatives and continuous improvement activities. Strong understanding of infrastructure and operational environments, including capacity management, resilience planning, production and non-production environments, and change freeze governance. Deep understanding of Non-Functional ...

Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution with all parties. The Production Manager will report … Director, Project Management or General Manager or Regional Operations Manager subject to function and/or region. Key Job Responsibilities Event Production Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. ...

Exciting opportunity for a Project Manager to join this global Energy company. Operational Project Manager Stabilisation + Risk Reduction DEX Sustainability Responsibilities Extensive support & operations management experience, & ops risk experience (service performance, stability, availability, incidents, problem management, opex management) Good infrastructure and environment literacy (capacity, resilience … delivering progressively larger and more complex projects up to $5m, teams up to 20. Ideally a PDF accreditation or Prince or similar within Project Management Communication and resilience. Story telling, Entrepreneurial skills. *This needs combining with a positive attitude and an ability to work within a large, globally dispersed ...

Service & Operations Manager (Charity) | London (Hybrid) | £60,000 – £70,000 Are you an experienced IT operations management professional who takes pride in simultaneously driving service improvement whilst delivering BaU and leading a small technical team, all while engaging confidently with non-IT stakeholders? This could … role (minimum two days per week in the office) with a competitive salary and strong benefits package. You'll lead day-to-day IT operations across service desk, infrastructure, and cybersecurity, with overall accountability for service quality, resilience, and continuous improvement. You'll manage a small team directly ...

work closely with business and technical teams to gather requirements, define user stories, and translate business needs into robust ServiceNow solutions that enhance service management, operational visibility, and employee experience .Key Responsibilitie sDesign, configure, and implement ServiceNow solutions across core platform capabilities and modules .Lead end-to-end delivery … activities, from requirements gathering and solution design through development, testing, deployment, and optimisation .Configure and enhance ServiceNow workflows, forms, service catalogues, knowledge management, self-service portals, and automation capabilities .Collaborate with stakeholders to capture business requirements and convert them into scalable technical solutions .Develop and support integrations using ServiceNow ...

drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Extensive experience in project or operations management within data centres, critical infrastructure, or physical security environments. Proven track record leading multi-site projects across the UK. Strong technical knowledge … access control, CCTV, intrusion detection) Desirable: Data Centre Infrastructure (power, cooling, cabling, fitouts) Experience with P&L ownership, budgeting, and financial reporting. Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Deep understanding of compliance frameworks ...

This typically involves taking a business objective from discovery through to adoption into BAU, utilising a combination of agile and traditional project and change management techniques. You will get real responsibility and accountability from the outset - you tell us how far you want … respect. About You Essential Skills and Experience: Minimum of 3 years of consulting experience Minimum of 4 years financial services experience, specifically Wealth, Asset Management, Investment and Insurance Minimum of 6 years total professional experience University degree in Business Management or Administration, Economics, Technology or Engineering ...

.This typically involves taking a business objective from discovery through to adoption into BAU, utilising a combination of agile and traditional project and change management techniques. You will get real responsibility and accountability from the outset - you tell us how far you want … About You Essential Skills and Experi ence: Minimum of 3 years of consulting expe rienceMinimum of 4 years financial services experience, specifically Wealth, Asset Management, Investment and Ins uranceMinimum of 6 years total professional expe rienceUniversity degree in Business Management or Administration, Economics, Technology or Engineering ...

labour market and becoming the worlds leading job platform. Job Description The jobat a glance Drive the ongoing maturity and performance of technology portfolio operations within Technology. As the Technical Operations Manager, you are the engine behind better planning, cleaner processes, and smarter ways of working, continuously raising … Technology delivers value to the business. Your responsibilities Own technology portfolio operations: take end-to-end accountability for ongoing systems and processes within Technology, continuously raising their maturity, performance, and business value Deliver strategic planning and portfolio alignment: support quarterly and annual technology planning cycles, ensuring initiatives align ...

career by solving real customer challenges across SaaS software, integrations, data migrations, and technical troubleshooting. The Compan yA leading SaaS provider helping businesses streamline operations through innovative cloud-based software solution sEstablished technology business with a loyal customer base and strong industry reputatio nCollaborative, supportive environment with clear progression ...

system so it works smoothly for everyday users. Module Setup: Set up and optimize standard ServiceNow tools, specifically focusing on IT Service and IT Operations Management. Workflow Design: Create smart, automated workflows and organize how IT assets and data connect with each other. System Connections: Connect ServiceNow securely ...