14 of 14 Operations Management Jobs in London

supporting the Digital Engineering Services and Solutions (DES) COO, Head of Digital Engineering Services and Solutions (DES) Department Head and the departments wider extended leadership team with the business management and governance of the departments operations. This role will take many forms compromising of; governance, reporting, business management and administration, resource management, vendor management, communications, monitoring … and the core values of the bank. Responsible for developing strong relationships with internal department Product teams and key stakeholders such as Human Resources, Other Technology verticals, Technology Resource Management, Technology Planning and Reporting Management and Business Critical functions such as Procurement, Finance, TPRM and Vendor Management. KEY RESPONSIBILITIES The Business Support responsibilities include, but not limited to … Finance and Budget Management Work with the Budget and Optimisation Lead to assist in the overseeing and reporting of the departments budget, evaluating data and providing insights on cost effectiveness and spending. Maintaining the department budget for resource, software and hardware Support department budget estimation and track financial performance to set targets and plan for next financial year planning More ❯

to reviews, and support adoption strategies Assess product gaps, communicate issues, and contribute to new feature development Customize or develop solutions, articulate value, and support architecture design Minimum Qualifications Operations management, technical acumen, domain knowledge Minimum 5+ years in technology, media, or advertising domains, with proven proficiency in operations management Opportunity and pipeline management, customer … conversations Situational leadership, systems thinking, stakeholder management Project management, industry knowledge, consultative skills Team management and problem-solving Additional Details Work Schedule: Hybrid (Mon & Fri remote/flexible) Language: English mandatory (French a plus) Travel: Quarterly to Paris, 1-2 times/year to Switzerland Ready to deliver innovative solutions with a global technology leader? Apply now More ❯

to reviews, and support adoption strategies Assess product gaps, communicate issues, and contribute to new feature development Customize or develop solutions, articulate value, and support architecture design Minimum Qualifications Operations management, technical acumen, domain knowledge Minimum 5+ years in technology, media, or advertising domains, with proven proficiency in operations management Opportunity and pipeline management, customer … conversations Situational leadership, systems thinking, stakeholder management Project management, industry knowledge, consultative skills Team management and problem-solving Additional Details Work Schedule: Hybrid (Mon & Fri remote/flexible) Language: English mandatory (French a plus) Travel: Quarterly to Paris, 1-2 times/year to Switzerland Ready to deliver innovative solutions with a global technology leader? Apply now More ❯

future risks Participate in partner reviews and contribute to adoption and engagement strategies Support gap analysis using user feedback and metrics to inform solution development Required Skills Strong stakeholder management and interpersonal communication Experience in vendor management, operations management, project delivery, and process optimization Proficiency in Excel and ability to interpret data and metrics Consultative problem … solving and documentation skills Familiarity with systems thinking and cross-functional collaboration Nice to Have Experience in big tech, SaaS, or vendor operations Understanding of basic technical concepts (e.g., APIs, onboarding flows) Exposure to Salesforce or similar CRM platforms Ready to drive strategic solutions in a high-impact, cross-functional environment? We'd love to hear from you - apply More ❯

future risks Participate in partner reviews and contribute to adoption and engagement strategies Support gap analysis using user feedback and metrics to inform solution development Required Skills Strong stakeholder management and interpersonal communication Experience in vendor management, operations management, project delivery, and process optimization Proficiency in Excel and ability to interpret data and metrics Consultative problem … solving and documentation skills Familiarity with systems thinking and cross-functional collaboration Nice to Have Experience in big tech, SaaS, or vendor operations Understanding of basic technical concepts (e.g., APIs, onboarding flows) Exposure to Salesforce or similar CRM platforms Ready to drive strategic solutions in a high-impact, cross-functional environment? We'd love to hear from you - apply More ❯

our clients Chief Operating Office (COO) function. This is a pivotal role within a fast-paced corporate environment, supporting senior leadership and ensuring the smooth running of key business management, governance, and operational processes. Key Responsibilities Provide high-quality business management and governance support within the COO function. Partner closely with Senior Management to deliver clear, concise … reporting, meaningful insights, and effective communication. Support an extended leadership team, with direct interaction at L2 level and above (desirable). Oversee departmental budget management, including financial tracking, forecasting, and reporting. Lead resource management governance activities and end-to-end recruitment processes, liaising with suppliers, agencies, internal recruitment teams, and hiring managers. Manage third-party vendor relationships, contracts … accurate, high-quality governance reports, managing multiple deadlines and dependencies. Ensure compliance with internal and external governance standards, identifying and challenging gaps where needed. Essential: Prior experience in Business Management and Governance roles. Experience working within a COO function. Proven background providing business support in a fast-paced corporate environment. Strong experience influencing and communicating with Senior Management. Financial More ❯

ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts (both manual and automated) covering functional and non-functional requirements. Test Execution & Management Execute various types of testing, including Functional, System Integration, Regression, UAT support, Performance, and Security testing . Focus testing efforts on custom workflows, integrations, and critical business processes within … year specifically focused on the ServiceNow platform. Strong practical experience with the ServiceNow Automated Test Framework (ATF) . Solid understanding of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking tools (e.g., JIRA, Confluence More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … youll do Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in … Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … youll do Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in … Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate More ❯

and cloud platforms. Facilitate interoperability between shop-floor automation and enterprise-level systems to enable data-driven decision-making. Stakeholder Collaboration: Work closely with business leaders, engineering teams, and operations staff to gather requirements and translate business needs into technical solutions. Ensure that proposed solutions are aligned with the clients business goals and operational realities. Technical Leadership: Provide guidance … secure operations. Essential Skills and Qualifications Education & Experience: Bachelors or Masters degree in Engineering, Computer Science, Automation, or a related field. At least 15+ years of experience in manufacturing operations management, digital manufacturing, or industrial automation. Technical Expertise: Deep understanding of industry standards such as ISA-95, ISA-88, GMP/GxP, and manufacturing IT systems. Strong knowledge … fundamentals, microservices, APIs, and cybersecurity principles. Familiarity with latest technologies such as GenAI, Agentic AI etc. in the context of Industry 4.0. Manufacturing Domain Knowledge: Solid understanding of manufacturing operations, including production planning, scheduling, and quality management processes. Analytical Mindset: Strong problem-solving and analytical skills to break down complex business problems and translate them into structured technical More ❯

FinTech operations. This role is essential for supporting both the BizOps and Sales teams to drive the customer onboarding process. The ideal candidate will have a background in banking, management consulting or other quantitatively driven financial services roles, and will possess strong analytical skills, excellent initiative and meticulous attention to detail, coupled with an eagerness to contribute to a … Revving platform. Support sales teams with analysis and evaluation of new clients. Work closely with the sales and product teams to streamline and enhance the customer experience. 2. Platform Operations Management Support the processing of advances and repayments, ensuring accuracy and efficiency in transactions. Assist with design and implement robust operational processes and contribute to operational improvements by … required. Analytical Skills: Strong ability to conduct financial analysis, credit risk assessments, and interpret complex datasets. Candidate must be proficient in excel. Operational Experience: Exposure to loan processing, payment operations, and financial compliance is advantageous. Team Collaboration: Ability to work cross-functionally and communicate effectively with various stakeholders. Attention to Detail: A meticulous approach to evaluating financial data and More ❯

Network Operations Lead London - office, client site, and home-based work. £75,000 - £80,000 + bonus + perm benefits We are seeking an experienced Network Operations Lead with strong expertise in network infrastructure, service delivery leadership, and service operations management. In this influential role, you will oversee the delivery, stability and continuous improvement of network Run … services, ensuring exceptional service quality, customer satisfaction, and operational excellence. If you are passionate about leading high-performing technical teams and driving best-in-class network operations, this could be your ideal next move. Key Responsibilities Lead and manage network and infrastructure Run services, ensuring SLA achievement, stability, and high-quality operational delivery. Develop, mentor and inspire technical teams … engineering and leadership stakeholders to drive process standardisation, service improvements and innovation. Champion modern tooling, proactive monitoring, and continuous improvement across network operations. Skills & Experience Proven experience in network operations or infrastructure managed services within complex enterprise environments. Strong leadership capability with proven experience in coaching, developing and motivating high-performance technical teams. Demonstrable experience achieving SLA compliance, operational More ❯

Network Operations Lead London - office, client site, and home-based work. £75,000 - £80,000 + bonus + perm benefits We are seeking an experienced Network Operations Lead with strong expertise in network infrastructure, service delivery leadership, and service operations management. In this influential role, you will oversee the delivery, stability and continuous improvement of network Run … services, ensuring exceptional service quality, customer satisfaction, and operational excellence. If you are passionate about leading high-performing technical teams and driving best-in-class network operations, this could be your ideal next move. Key Responsibilities Lead and manage network and infrastructure Run services, ensuring SLA achievement, stability, and high-quality operational delivery. Develop, mentor and inspire technical teams … engineering and leadership stakeholders to drive process standardisation, service improvements and innovation. Champion modern tooling, proactive monitoring, and continuous improvement across network operations. Skills & Experience Proven experience in network operations or infrastructure managed services within complex enterprise environments. Strong leadership capability with proven experience in coaching, developing and motivating high-performance technical teams. Demonstrable experience achieving SLA compliance, operational More ❯

Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate … s IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build … per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core More ❯