1 to 25 of 55 Operations Management Jobs in London

Agentic AI Ops Lead

Hiring Organisation
JP Morgan Chase
Location
London, UK
Employment Type
Full-time
unique data asset to deliver insight and enterprise rewiring at scale. Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future … Client360, enhance client engagement, and accelerate business-wide growth and transformation. Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will ...

Agentic AI Ops Lead

Location
Greater London, England, United Kingdom
unique data asset to deliver insight and enterprise rewiring at scale. Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future … Client360, enhance client engagement, and accelerate business-wide growth and transformation. Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will ...

Field Project Operations Manager - People, Ops, Clients, Systems

Hiring Organisation
Recruitment Revolution
Location
South East London, London, United Kingdom
Employment Type
Permanent
Salary
£50,000
building exteriors while setting the highest standards for safety, innovation and visual impact. We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond. This is not a typical Site Manager role. Leading small, specialist teams … four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service. Ready to put your skills to work in a role with real variety, responsibility ...

Client Delivery & Operations Manager

Hiring Organisation
Crestpoint HR Services Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent
currently recruiting on behalf of a client, a growing advertising agency specialising in digital advertising, from client onboarding and campaign management to creative coordination, reporting, platform management and client delivery. They are now looking to hire the below position as part of their continued growth. Job Summary … Operations Manager is responsible for overseeing the smooth and efficient delivery of client engagements across the agency's marketing and growth services. The role ensures projects are properly scoped, resourced, tracked and delivered on time, with clear reporting and a structured handover process, while also supporting ...

Director - Tech Software Procurement

Hiring Organisation
GSK
Location
Greater London, United Kingdom
Employment Type
Full Time
considerations. Experience leading cross-functional projects and developing people or category teams in a global, matrix environment. Experience with end-to-end service or operations management and technology sourcing tools. Experience working across cultures and geographies. Work Arrangement This role offers a hybrid working model, with … information that you have provided in your cover letter and CV will be used to assess your application. Skills Business Value Delivery, Category Management, Category Strategy, Commercial Acumen, Contract Management, Data Analysis, Digital Literacy, Financial Acumen, Global Sourcing Strategies, Interactive Storytelling, Leadership, Negotiation, Negotiation Strategies, Procurement Analytics, Software ...

Senior Director, Ethics & Compliance Operations

Location
Greater London, England, United Kingdom
apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Director, Ethics & Compliance Operations Reports to: Chief Ethics & Compliance Officer (CECO) | Location: London/Chicago — global remit What this job involves This is a new senior leadership role, responsible … strategy into disciplined execution, to build a high-performing function and drive transformation, automation and AI initiatives across the CoE. The role brings strong operations management and governance capability, with a focus on defined actions and accountability for delivery; directly impacting team culture and capability-building across ...

ServiceNow GRC Architect

Location
Greater London, England, United Kingdom
requirements, translating them into robust architectural solutions and detailed design documents. Cross-Module Expertise Provide architectural guidance across multiple ServiceNow modules, including: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, and MID Server technologies. Technical Oversight & Quality Assurance Provide ...

Head of Technology Operations

Location
Greater London, England, United Kingdom
commitments. Having met the target set by being a member of the HM Treasury Women in Finance Charter we have 50% of senior management roles filled by women. With offices in London, Newcastle and Skipton, we bring our teams together regularly to collaborate and empower our colleagues to have … their unique circumstances. From application to interview, we place inclusion at the heart of all we do. Role Overview: As the Head of Technology Operations, you will be a key member of the technology team, playing a leading role in the successfully operation of Technology Services within the Vida. ...

Lead Service Operations Manager

Location
City Of London, England, United Kingdom
innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support No. … direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent and high-quality level ...

Enterprise Architect Service Now

Location
Greater London, England, United Kingdom
individual contributor within the Enterprise Architecture function, accountable for the architecture, governance and roadmap of the ServiceNow platform as a strategic workflow and service management capability across the company. The role owns the platform target architecture and standards, spanning core modules such as CMDB/CSDM, IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM) and IT Operations Management(ITOM), ensuring the platform is coherent, scalable, well-governed and aligned with the enterprise architecture and customer-centric transformation goals. The architect defines howServiceNow integrates with the wider OSS/ ...

Systems Development Manager, AWS Managed Operations

Location
Greater London, England, United Kingdom
Systems Development Manager, AWS Managed Operations Job ID: 10528393 | Amazon Development Centre (London) Limited Are you ready to transform how support engineering operates at scale? Amazon Web Services (AWS) Operations Management is seeking an experienced Support Engineering Manager to lead a global team that's evolving from … their careers through strategic problem-solving, not just ticket resolution. You'll have the opportunity to create transformational impact across AWS by leading incident management at massive scale, championing automation-driven solutions, and mentoring engineers to think beyond immediate fixes. This isn't traditional support management ...

People Operations Manager – 12 mth FTC

Location
Greater London, England, United Kingdom
reporting, and use AI tools to solve real business challenges Oversee the operational delivery of annual performance and reward cycles, benefits renewals, and vendor management Supervise the administration of employee share plans and ensure flawless execution of regulatory processes, including Right to Work checks, contractor management, and leave … types Requirements Experience managing and coaching a People Operations function to high performance A track record of delivering automated, pragmatic solutions and an eagerness to adopt and drive AI tools Advanced Excel skills and a highly analytical approach to data management and reporting The ability to navigate ambiguity ...

Senior Retail Operations Manager

Hiring Organisation
Maybourne
Location
South West London, London, United Kingdom
Employment Type
Permanent
seeking an exceptional Senior Retail Operations Manager to join the Retail team at our Corporate Office on a Fixed Term basis for 12 months . Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory six of the world … capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world. The Senior Retail Operations Manager is responsible for driving operational excellence across all retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives ...

Senior Retail Operations Manager

Location
London, United Kingdom
seeking an exceptional Senior Retail Operations Manager to join the Retail team at our Corporate Office on a Fixed Term basis for 12 months . Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory six of the world … capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world. The Senior Retail Operations Manager is responsible for driving operational excellence across all retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives ...

Operations Manager

Hiring Organisation
Brand Your
Location
City of London, London, United Kingdom
dedicated to making branded packaging the “total package,” combining quality, speed and ease of use. Role description This is a full-time Operations Manager role based in our London office, reporting to our Head of Operations. You'll build the systems and processes this business runs … need to be comfortable with a remit that shifts as the priorities do. Key skills and experience Experience. 3–6 years in business operations, strategy, revenue or commercial operations, operations management, or a chief-of-staff style role. What matters is that you've owned messy ...

Head of Business Operations, Global Growth focused Private Equity Fund, London, UK

Location
Greater London, England, United Kingdom
About our client Our client, a leading growth private equity fund, is currently seeking to hire a Head of Business Operations for its London team. The fund, which focuses on investing into a number of industries, across both the developed and emerging markets, are currently going through a growth … internal operational infrastructure, making this an important hire for the firms next stage of development. What the job involves As the Head of Business Operations, you will be responsible for the day-to-day operations of the firm, ensuring that the business has the infrastructure, systems, people, processes ...

Senior Project Manager - Service Management Platform

Hiring Organisation
WPP
Location
London, UK
Employment Type
Full-time
more information, visit WPP.com. Why we're hiring: This role is responsible for leading the end-to-end delivery of WPP's Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination, governance … experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP's most significant Service Management transformation programmes. What you'll be doing: Programme & Project Delivery Lead the end-to-end delivery plan for the Service Management Platform programme. ...

Head of Operations

Location
Greater London, England, United Kingdom
looking for a highly organised and proactive Head of Operations to keep our studio running smoothly, enabling the team to deliver exceptional creative work. This role sits at the heart of our business, balancing big-picture thinking with day-to-day operations. Working closely with the leadership team … immediately have the opportunity to begin shaping your future within our highly motivated and passionate team. Your responsibilities (but not limited to) Operations Management Maintain visibility across studio priorities, tracking progress and surfacing key outcomes to the leadership team. Oversee end-to-end operational workflows, processes, and best ...

ServiceNow Implementation Specialist

Location
Greater London, England, United Kingdom
satisfaction for both customers and employees.Your roleTechnical Development - Design and develop solutions for ServiceNow workflow applications, including:Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service PortalTechnology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management ...

ServiceNow Project Manager

Location
Greater London, England, United Kingdom
Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment … Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. ‘Together we’re sharing new perspectives and transforming what it means to be a bank.’ AMS is a global workforce solutions partner committed to creating inclusive, dynamic ...

ITSM / ServiceNow Pre Sales Consultant

Hiring Organisation
SOM 3 Recruitment
Location
London, UK
Employment Type
Full-time
existing customers and prospects. Capture of high-level business and functional requirements as part scoping engagements. Provide indicative estimate on consulting work required (project management, process consulting, comms and adoption, technical delivery and support) to meet the customer's requirements. Staying current on product developments/releases … design integrity and communications, and the interface between applications, legacy systems, component libraries, content repositories and supporting databases. Liaise between the client, vendors, project management and the technical team on questions, issues, revisions to the solution architecture. Advise project management and the client on the solution architecture options ...

Principal Consultant - Operational Excellence (Principal, Financial Services)

Hiring Organisation
Transform Together Consulting
Location
City of London, London, United Kingdom
This typically involves taking a business objective from discovery through to adoption into BAU, utilising a combination of agile and traditional project and change management techniques. You will get real responsibility and accountability from the outset - you tell us how far you want … always be treated with respect. About You Essential Skills and Experience 6+ years overall professional experience, including: At least 3 years in management or technology consulting At least 4 years within Financial Services (specifically Wealth, Asset Management, Investment, or Insurance) University degree in Business Management or Administration ...

AVP - Business Process Transformation

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
analyse operational data, business metrics, and process performance indicators to identify trends, determine root causes, and drive evidence-based decision making Proven stakeholder management and influencing skills, with the ability to build alignment and drive change across senior business, technology, risk, and control functions Experience leading multiple concurrent programmes … making Proven ability to evaluate and implement AI-powered solutions within business transformation initiatives, with an understanding of responsible AI practices, governance requirements, risk management, and ethical use of AI technologies Education Bachelor's degree in Business, Finance, Economics, Engineering, Technology, Operations Management, or a related discipline ...

AVP - Business Process Transformation

Location
Westminster, West End, United Kingdom
analyse operational data, business metrics, and process performance indicators to identify trends, determine root causes, and drive evidence-based decision making Proven stakeholder management and influencing skills, with the ability to build alignment and drive change across senior business, technology, risk, and control functions Experience leading multiple concurrent programmes … making Proven ability to evaluate and implement AI-powered solutions within business transformation initiatives, with an understanding of responsible AI practices, governance requirements, risk management, and ethical use of AI technologies Education Bachelor's degree in Business, Finance, Economics, Engineering, Technology, Operations Management, or a related discipline ...

AVP - Business Process Transformation

Hiring Organisation
Hackajob Ltd
Location
South Ruislip, England, United Kingdom
analyse operational data, business metrics, and process performance indicators to identify trends, determine root causes, and drive evidence-based decision making Proven stakeholder management and influencing skills, with the ability to build alignment and drive change across senior business, technology, risk, and control functions Experience leading multiple concurrent programmes … making Proven ability to evaluate and implement AI-powered solutions within business transformation initiatives, with an understanding of responsible AI practices, governance requirements, risk management, and ethical use of AI technologies Education Bachelor's degree in Business, Finance, Economics, Engineering, Technology, Operations Management, or a related discipline ...