and management experience in research teams. Experience with research tools such as UserTesting, Optimal Workshop, and Hotjar. Ability to work with data analytics tools like Google Analytics; experience with Pendo is a plus. Excellent storytelling and communication skills to translate findings into recommendations. A user-centered mindset and passion for improving digital experiences. Strong collaboration skills for effective cross-functional More ❯
and growth. Experience with research tools such as UserTesting, Optimal Workshop, and Hotjar. Ability to work with data analytics tools such as Google Analytics to extract insights. Experience with Pendo is a plus but not mandatory. Excellent communication and storytelling skills to translate complex findings into clear, actionable recommendations. A user-centred mindset with a passion for improving digital experiences. More ❯
Marketing products and/or products using Machine Learning. Creating and/or working with Design Systems. Experience with micro-copy. Experience working with usage analytics tools such as Pendo, FullStory, Amplitude, etc. Creating effective user onboarding flows. More ❯
Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful More ❯
Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful More ❯
Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful More ❯
Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful More ❯
London, England, United Kingdom Hybrid / WFH Options
Stats Perform
services, or conceptual ideas). Use qualitative methods such as user interviews, contextual inquiries, and diary studies to uncover deep user insights. Leverage quantitative data from analytics platforms like Pendo, Google Analytics, or similar to identify trends, measure user behavior, and validate research findings. Synthesize research data into actionable insights, producing reports and presentations that drive design and product decisions. … experience in UX research or a related role. Proficiency in qualitative and quantitative research methods, including usability testing, surveys, and user interviews. Experience with user analytics platforms such as Pendo, Google Analytics, Mixpanel, or similar tools. Ability to analyze and interpret behavioral data and connect it to broader user insights. Excellent communication and storytelling skills, with the ability to present More ❯
London, England, United Kingdom Hybrid / WFH Options
Everway
tracking product-related KPIs and metrics. Familiarity with data collection and management platforms such as Google Analytics, Application Insights, and Databricks, as well as product analytics platforms such as Pendo, Amplitude, Mixpanel, Segment, or similar. Experience working in Agile/Scrum product environments. Familiarity with documentation tools like Confluence, JIRA, or similar. Personal Attributes Self-driven, proactive, and comfortable operating More ❯
Proven track record of successfully bring products to market Expertise in driving product development processes using agile methodologies Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences Strong track record of driving successful More ❯
Proven track record of successfully bring products to market Expertise in driving product development processes using agile methodologies Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences Strong track record of driving successful More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Stats Perform
services, or conceptual ideas). Use qualitative methods such as user interviews, contextual inquiries, and diary studies to uncover deep user insights. Leverage quantitative data from analytics platforms like Pendo, Google Analytics, or similar to identify trends, measure user behavior, and validate research findings. Synthesize research data into actionable insights, producing reports and presentations that drive design and product decisions. … experience in UX research or a related role. Proficiency in qualitative and quantitative research methods, including usability testing, surveys, and user interviews. Experience with user analytics platforms such as Pendo, Google Analytics, Mixpanel, or similar tools. Ability to analyze and interpret behavioral data and connect it to broader user insights. Excellent communication and storytelling skills, with the ability to present More ❯
wireframing with tools such as Figma Fluency in HTML/CSS/JS Understanding of web applications and front end performance Use of a product analytics platform such as Pendo or Mixpanel is beneficial but not a core requirement Version control (Git) is beneficial but not a core requirement The Process 1. An initial discovery call to learn more about More ❯
a focus on providing excellent learner experiences. Open-mindedness to new ideas. Professional maturity. Technical skills: proficiency with community platforms (e.g., Higher Logic Vanilla), learning platforms (e.g., Skilljar LMS, Pendo), and platform integrations. Ability to apply learning theories to develop customer education strategies. Proficiency with Microsoft Office, Zoom, GoToWebinar, etc. Ability to communicate technical concepts to diverse audiences and troubleshoot More ❯
excellent learner experiences. Open-minded and pragmatic approach to new ideas. Professional maturity. Technical Skills: Advanced user of community platforms (e.g., Higher Logic Vanilla), learning platforms (e.g., Skilljar LMS, Pendo), and integrations. Knowledge of applying learning theories to develop customer education strategies. Proficiency in Microsoft Office, Zoom, GoToWebinar, etc. Ability to communicate technical concepts to diverse audiences. Troubleshoot training equipment More ❯
London, England, United Kingdom Hybrid / WFH Options
Accelins
relationships with internal teams to tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning and executing research across the … Familiarity with defining, interpreting, and reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX research or related roles, with More ❯
Hounslow, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
relationships with internal teams to tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning and executing research across the … Familiarity with defining, interpreting, and reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX research or related roles, with More ❯
London, England, United Kingdom Hybrid / WFH Options
JOOR, Inc
a SaaS technology platform, ideally B2B but B2C experience also considered Proven experience conducting user research including user interviews and using collected data to inform decision making Experience of Pendo is beneficial, but not essential Understands of the landscape of problems and quickly zeros in on the best strategy to achieve business outcomes Excellent Storyteller Demonstrates expertise in a variety More ❯
analysis and presentation-building tools Education: High School Diploma or GED equivalent Preferred Qualifications: Technology: Salesforce, Jiminny, Calendly, 0365 Suite ChurnZero and/or Gainsight, Zendesk, JIRA, Service Now, Pendo Work Experience: SaaS, Data Analytics What we offer: Holiday - 25 days holiday and 4 Wellness day per year + bank holidays, ability to carry 5 days over each yearto encourage More ❯
that drive business results. This person has a passion for data-driven marketing and creating unique experiences to enhance brand awareness, customer relationships, expand share of wallet, and position Pendo as the premier partner for software experience. This candidate has experience planning and executing strategic third party sponsorships and activations, regional in-person events, and large-scale customer events. This … campaigns alongside field initiatives to drive full funnel demand Proficiency in Google Suite, Salesforce, Marketo, Outreach, and Splash Fluent in French, both spoken and written Any other language fluencies Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand … like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is More ❯
that drive business results. This person has a passion for data-driven marketing and creating unique experiences to enhance brand awareness, customer relationships, expand share of wallet, and position Pendo as the premier partner for software experience. This candidate has experience planning and executing strategic third party sponsorships and activations, regional in-person events, and large-scale customer events. This … campaigns alongside field initiatives to drive full funnel demand Proficiency in Google Suite, Salesforce, Marketo, Outreach, and Splash Fluent in French, both spoken and written Any other language fluencies Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand … like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is More ❯
systems, ensuring they meet the evolving needs of the product team while maintaining data integrity, accessibility, and cost-effectiveness. Drive interoperability and integration between product management tools like Aha!, Pendo, and other relevant business systems GitHub, Salesforce to enhance cross-functional collaboration and data flow. Administer and enforce governance and access controls for product development tools and systems, balancing usability … experience in product operations with demonstrated success in building and scaling product operations functions. Expert in product metrics, data frameworks, and the use of tools such as GitHub, Aha!, Pendo, Salesforce, to drive insights and optimise product outcomes. Strong analytical skills with the ability to develop and implement frameworks for complex problem-solving in a high-growth, product-led environment. More ❯
London, England, United Kingdom Hybrid / WFH Options
Gravyty
analytics role in a SaaS company Strong analytical and critical thinking skills — you know how to extract insights and tell a story with data Comfortable with analytics tools (e.g., Pendo, Mixpanel, Gainsight, Salesforce) Excellent communicator — able to distill complexity and present findings to diverse stakeholders Highly organized and proactive; you take ownership and follow through on ideas A collaborative team More ❯
London, England, United Kingdom Hybrid / WFH Options
LogicGate
to prioritize, manage, multi-task, and execute projects cross-functionally Experience with some of the key softwares utilized by LogicGate’s customer-facing groups: Salesforce or equivalent CRM platform Pendo, Tableau, or equivalent BI tool Slack, Google Workspace or equivalent productivity tools Total Rewards Our Total Rewards Package is designed to support you both at work and outside of it. More ❯
Team Description Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical … expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book of business who have purchased TAM … Service Learn all Pendo Products Create strong customer relationships at all levels Create strong internal relationships Consult on the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical More ❯