integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactivemonitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud … Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and MonitoringMonitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with More ❯
back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactivemonitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice … endpoint infrastructure challenges Collaborate with engineering teams on automation, scripting, and tooling improvements Oversee vendor relationships and guide technology strategy to align with business needs Drive root cause analysis, proactivemonitoring, and resilience planning to minimise disruption What You’ll Bring Proven experience in leading or mentoring technical support teams in high-pressure environments Expert knowledge of Windows More ❯
customer relationships that promote retention and loyalty Strategic guidance is delivered to the customer to achieve increased adoption and value leveraging FI AI driven solutions and methodology Continuous and proactivemonitoring of customer initiatives & challenges Proactive, strategic and expanding utilization to support account growth FI solution use is expanded and adopted within and across customer functional teams … support strategy Ability to work in a dynamic environment and balance multiple responsibilities Outstanding communication skills to include listening, verbal, written and presentation skills Excellent organizational & time management skills Proactive and driven to provide optimal results with high personal drive, integrity, and a positive attitude Comfortable working in a team environment with Product, Sales, IT, and all levels of More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactivemonitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactivemonitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and More ❯
services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactivemonitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Informed Recruitment LTD
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
About the Remote Command Centre (RCC) The BGIS Remote Command Centre (RCC) is a technology-driven hub that leverages advanced analytics, real-time monitoring, and expert interventions to optimise building performance remotely. By utilising a team of subject matter experts, the RCC reduces operational costs, improves energy efficiency, enhances occupant comfort, and supports clients in achieving sustainability goals. Key … RCC functions include: 24/7 monitoring of critical building systems Remote interventions to resolve inefficiencies Management and reporting of operational risks Support for IoT mobilisation and smart building technologies Continuous improvement through data-driven insights Purpose of Job The RCC Operative is responsible for the proactivemonitoring and remote optimisation of building systems. Using real-time … on-site teams to maintain and enhance building performance. This role ensures reduced energy consumption, improved occupant comfort, operational resilience, and compliance with sustainability objectives. Key Responsibilities Real-Time Monitoring & Issue Identification Monitor BMS, HVAC, lighting, and IoT systems for anomalies, inefficiencies, and operational risks. Triage and resolve first-stage BMS issues, escalating when necessary. Analyse telemetry data to More ❯
well established and highly ethical company Key Responsibilities Performance tuning of MySQL databases across a large on-premise estate. Managing replication and HA, ensuring fast recovery and minimal downtime. Proactivemonitoring and optimisation. Maintaining reliable backup and recovery procedures. Collaborating with developers, analysts and the wider IT team on schema design and deployments. Supporting infrastructure upgrades and patching … MySQL or MS SQL administration experience (performance tuning, HA, replication). Confident with Linux/Unix (Red Hat preferred). Comfortable in a busy on-premise environment. Familiarity with monitoring and backup tools. Desirable: SQL Server administration and storage optimisation experience. Apply now for a confidential conversation. We’ll walk you through the details of the company, team culture More ❯
availability, and troubleshooting. Establish observability practices across all access points with real-time metrics, logs, and telemetry. Security, Compliance & Governance: Ensure compliance with corporate security and privacy policies through proactivemonitoring and enforcement. Partner with cyber and ISRM teams to integrate secure access into incident response, threat detection, and policy governance workflows. Support enforcement of access policies for … mobility, availability, and secure remote access to services and resources. Scalability & Service Excellence: Design remote connectivity solutions that scale to meet the needs of a global, mobile workforce. Lead monitoring, analytics, and continual service improvement initiatives focused on availability, latency, and security. Define and track KPIs, SLAs, and SLOs that reflect end-user experience and service performance. Leadership & Team More ❯
experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Informed Recruitment LTD
experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are More ❯
for extension) Location: Hybrid/London (2 - 3 days per week) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a proactive and detail-oriented Platform VBA & Microsoft Engineer to join our Site Reliability Engineering (SRE) Platform team. This critical role is perfect for someone who thrives at the intersection of … Windows Server and Desktop Operating Systems. Proficient in VBA development within Excel and Access environments. Familiarity with Cloud/SaaS technologies, specifically Microsoft Azure. Understanding of IT operations, infrastructure monitoring, and incident management workflows. Experience integrating VBA with external systems such as REST APIs and SQL databases. Strong problem-solving skills and attention to detail. Knowledge of scripting languages More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
for extension) Location: Hybrid/London (2 - 3 days per week) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a proactive and detail-oriented Platform VBA & Microsoft Engineer to join our Site Reliability Engineering (SRE) Platform team. This critical role is perfect for someone who thrives at the intersection of … Windows Server and Desktop Operating Systems. Proficient in VBA development within Excel and Access environments. Familiarity with Cloud/SaaS technologies, specifically Microsoft Azure. Understanding of IT operations, infrastructure monitoring, and incident management workflows. Experience integrating VBA with external systems such as REST APIs and SQL databases. Strong problem-solving skills and attention to detail. Knowledge of scripting languages More ❯
networking technologies such as BGP, VRRP/HSRP, TCP/UDP, LACP. Strong diagnostic skills using packet capture and other troubleshooting tools. Excellent communication and documentation skills, with a proactive problem-solving mindset. Willingness to assist with systems administration tasks when required. Beneficial: Experience with Arista EOS, CloudVision, or similar network platforms. Familiarity with firewalls (Palo Alto preferred), network … access control (802.1x, RADIUS), or zero-trust security concepts. Exposure to infrastructure-as-code (Terraform, Ansible) and version control systems (Git). Experience with monitoring and observability tools (LogicMonitor, Grafana, Prometheus). Knowledge of hybrid cloud networking, including AWS Direct Connect or GCP Interconnect. Relevant certifications such as CCNP, AWS Advanced Networking Specialty, or Google Cloud Network Engineer. More ❯
maintain CI/CD pipelines to automate software deployment. Automate the provisioning and management of infrastructure using Infrastructure as Code tools. Define, implement, and maintain observability solutions to ensure proactive system monitoring and issue diagnosis. Diagnose and resolve production issues, including performance tuning and capacity planning. Essential Skills Proficiency in reliability engineering and Python. Good understanding of observability More ❯
ChatGPT, Power BI Copilot) to streamline data analysis, automate reporting, and enhance narrative development. Partner with senior stakeholders to define requirements, translate business needs into analytical outputs, and provide proactive insight. Monitor business performance in Real Time to identify emerging trends, risks, and opportunities. Collaborate with delivery, workforce planning, and commercial teams to ensure consistent, data-driven decision-making. … clear, compelling narratives for senior, non-technical audiences. Hands-on experience with AI productivity tools (Microsoft Copilot, ChatGPT, etc.) and an enthusiasm for driving digital ways of working. A proactive, self-starting mindset - comfortable leading projects, gathering requirements, and managing expectations across senior stakeholders. Bonus Points For Excellent PowerPoint skills Familiarity with workforce management systems, CRM or financial planning More ❯
Our prestigious Global Investment Banking client is looking for an eFI Functional Support Analyst to join its dynamic team. This role involves direct interaction with business users, managing their requests, and providing both incident management and systems expertise. The successful More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Parcel Perform
comprehensive e-commerce logistics data, Parcel Perform is the leading AI-powered Delivery Experience Platform, centered around AI Decision Intelligence. The company provides businesses with essential AI tools—including Proactive Data Monitoring, Daily AI Insight Summaries, Targeted Recommendations, Performance Alerts, Out-of-the-box Business Intelligence, and the AI Navigator—to optimize operations, personalize the customer journey, and … into a key driver of customer satisfaction and loyalty. With its AI-first approach, Parcel Perform enables businesses worldwide to ensure their delivery experience meets the highest standards, master proactive control, and lead by becoming the preferred choice for consumers in an AI-driven world. Get started at www.parcelperform.com . More ❯
Engineer, Implement and maintain the firm’s Linux platform across all business lines. Automate all aspects of the management of this platform Build and deploy infrastructure, security and application monitoring tooling. Define and monitor system SLAs, ensure monitoring alerting and resolution. Recommend capacity management strategies and perform capacity management Provide assistance to application teams to debug performance/… latency environments , kernel network bypass technologies e.g. Solarflare OpenOnload Experience with Infrastructure config, deployment, software development lifecycle practices, tools, and change management Experience deploying and managing infrastructure and application monitoring tools and using those tools to make data driven operational decisions. Strong written and oral communication skills More ❯
Engineer, Implement and maintain the firm’s Linux platform across all business lines. Automate all aspects of the management of this platform Build and deploy infrastructure, security and application monitoring tooling. Define and monitor system SLAs, ensure monitoring alerting and resolution. Recommend capacity management strategies and perform capacity management Provide assistance to application teams to debug performance/… latency environments , kernel network bypass technologies e.g. Solarflare OpenOnload Experience with Infrastructure config, deployment, software development lifecycle practices, tools, and change management Experience deploying and managing infrastructure and application monitoring tools and using those tools to make data driven operational decisions. Strong written and oral communication skills More ❯
Engineer, Implement and maintain the firm’s Linux platform across all business lines. Automate all aspects of the management of this platform Build and deploy infrastructure, security and application monitoring tooling. Define and monitor system SLAs, ensure monitoring alerting and resolution. Recommend capacity management strategies and perform capacity management Provide assistance to application teams to debug performance/… latency environments , kernel network bypass technologies e.g. Solarflare OpenOnload Experience with Infrastructure config, deployment, software development lifecycle practices, tools, and change management Experience deploying and managing infrastructure and application monitoring tools and using those tools to make data driven operational decisions. Strong written and oral communication skills More ❯