10 of 10 Products Support Specialist Jobs in London

heart of our operation, you’ll provide a great customer experience when dealing with cases, and contribute to a multi-award winning support team, recognised for its best in industry customer service. Proactively Monitor Customer Health: Work with our engineering and customer … success teams to manage customer workspaces, and fix problems before they are noticed. Continuously Learn and Develop Yourself: As we innovate and evolve our products, we’re equally committed to supporting your growth. We offer a variety of structured training opportunities and development pathways, both within the Support ...

Presale and Product Support Specialist, UK London, UK The Client London, UK The Client Datacenter People has been engaged by a leading provider of converged data center and IT infrastructure management solutions. What The Job Involves Act as the dedicated first line of support … software. Exceptional presentation and customer-facing skills; ability to translate complex technical concepts into tailored, value-driven demonstrations. Experience in providing high-level support or account management to enterprise clients, with a knack for delivering "VIP" customer service. Strong product mindset with the ability to balance and prioritize ...

bring their whole selves to work – ideas, experience, and passion – to drive our mission forward.Our people are our strength.Job DescriptionRole Description :As a Product Support Specialist, you will be providing exceptional customer service to our clients by providing technical support and answering complex questions … telephone and/or Internet.Serves as primary liaison between company and client.Conveys customer feedback to product development staff. Possesses thorough knowledge of company’s products used by customers. Operates under moderate supervision.Resolves clients' questions or problems over the telephone or Internet in the areas of system configurations/setup ...

Aderant Holdings, Inc. is hiring a Product Support Specialist to deliver exceptional technical and customer support for our legal industry software. You will resolve complex questions on product functionality via phone or internet, while acting as the main liaison between clients and Aderant. Ideal ...

Solo Search Limited is seeking an Applications Support Specialist to join our HealthTech startup in London. You will become a product and workflow expert, supporting customers with complex queries, analysing system behaviour and helping users maximise value from the platform. This is not a traditional service ...

Pigment, the AI-powered business planning platform, is seeking a Customer Support Specialist to join our global team. You will be the primary contact for customers, diagnosing issues, educating users, and collaborating with engineering and product teams to improve the Pigment experience. You’ll work ...

Datacenter People LLC in London, UK is seeking a Presale and Product Support Specialist to engage strategic customers, run tailored product demos, and drive PoC projects. You will draft technical responses, coordinate with R&D for roadmap alignment, and create user-focused manuals and release notes. ...

Product Support Content Specialist Location: London, hybrid Contract: 6 months initially Hours: 40 hours per week Rate: £50.96 per hour PAYE Start: As soon as possible About the roleWe’re looking for an experienced content specialist to create and maintain clear, useful customer support … Help Centre articles, FAQs and guides accurate, accessible and easy to follow. You’ll work closely with product, engineering, design, marketing and customer support teams. The role also involves using AI tools to support research and drafting, with careful human editing and fact-checking before content ...

seeking an experienced Product Support Content Specialist to create and maintain clear customer support content for consumer technology products, ensuring accuracy and accessibility. You will collaborate with product, engineering, design, marketing and support teams, using AI tools for research and drafting ...

CoStar Group is seeking a Product Support Associate for STR in London. You will deliver product and website support to STR customers worldwide, working with multiple departments to resolve inquiries efficiently. The role emphasizes building product knowledge, handling client questions, and educating customers on benchmarking ...