1 to 25 of 60 Qualitative Research Jobs in London

PERMANENT Department: SOE Consumer Insights BASED AT SEGA West London, Chiswick Business Park, Hybrid working (3 days per week in-office) REPORTING TO: Senior Research Manager POSITION OVERVIEW Are you a passionate gamer with a background in research? SEGA is looking for a skilled and enthusiastic Research Executive to join our Consumer Insights team based in London. … This role is key in helping SEGA's global publishing and development teams make informed, data-driven decisions through well-designed research initiatives. The ideal candidate has hands-on experience with both quantitative and qualitative research methods, including custom survey design and syndicated data platforms. This role requires a confident & passionate researcher who can manage research projects from design through analysis and reporting of insights to stakeholders across the business. KEY RESPONSIBILITIES Support the design & execution of custom research projects: collaborate with the senior research manager to conduct adhoc research, including designing surveys, screeners, discussion guides, testing stimuli, liaising with external providers and internal stakeholders, and analyzing & reporting findings. Manage qualitative More ❯

With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Viator research team are looking for an experienced and motivated Senior UX researcher to lead high-impact research projects that drive key business metrics and product strategy. In this highly … collaborative role, you will utilise qualitative and quantitative research methodologies to scope and deliver research that answers challenging business questions. You will be passionate about understanding our customers and translating their behaviour into actionable insight to inform design and product decisions. As a senior team member you will be a strong advocate for the user and will … a key role in collaborating with stakeholders to shape product roadmaps that align with data, customer insights, and business goals. The right candidate will have 6+ years of applied qualitative and quantitative research experience in a professional setting; will be passionate about research and travel, comfortable in a fast moving organisation and excited to collaborate with a More ❯

Dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants, bridging the gap between product teams and users. Leading brands like Sonos, Spotify, Duolingo and Best Buy use Dscout to test ideas, iterate quickly, collaborate, and build confidently. We are expanding our smart and driven team and would love for you to join … looking for an Enterprise Account Executive to join our Sales Team. You will work with some of the most innovative companies in the world to equip them with the qualitative research tools they need to become more customer-centric. You specialize in a sales process that involves behavior change on the client side and you recognize this through … being looked at as a thought partner by our customers. You uncover business pains and support delivering tailored demonstrations and consultations to help prospects understand the importance of iterative research methods. While you often lead by example, you are humble enough to be receptive to coaching, training, and feedback from peers. If you are excited about the opportunity to More ❯

Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral data … and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and mentoring More ❯

Procter & Gamble and Metro. Tesco's Retail Media team is redefining how brands engage with customers by combining rich data, digital innovation, and customer-centric thinking. As a User Research Manager , you will sit at the intersection of customer experience and advertiser success-ensuring that both audiences are deeply understood and thoughtfully represented in our product development. In this … role, you'll lead research efforts across our B2B self-serve platform, which enables advertisers to plan, book, and manage their campaigns with ease and efficiency. At the same time, you'll advocate for the end customer, ensuring that the advertising experience remains relevant, respectful, and value-driven. Your insights will directly influence product strategy, design decisions, and the … decisions. You will provide guidance, mentorship, and support ensuring the team's success in developing insights and creating impactful user experiences. Experienced in ResearchOps you will scale quantitative and qualitative research practices across product delivery and advocate for the importance of user-centered design within the organisation, educating stakeholders on its value in delivering a positive user experience More ❯

technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Research ManagerOverview The Advisors Research Center (ARC) is a dynamic and rapidly growing capability designed to meet the evolving needs of clients through high-quality research support. Our … mission is to deliver value by transforming data into actionable insights and strategic recommendations. We are currently seeking a talented and experienced Research Manager to join our European team, based in London, UK. Key Responsibilities Lead and manage end-to-end research projects across multiple sectors, with a focus on financial services, digital technology, and payments. Design and … execute quantitative research (e.g., survey design, data collection, statistical analysis). Conduct qualitative research (e.g., in-depth interviews, focus groups, online forums). Manage and mentor a team of researchers, ensuring high-quality project delivery and professional development. Collaborate with internal and external stakeholders to understand business needs and translate them into research objectives. Synthesize complex More ❯

Director (AD/D) - Qualitative - Research & Strategy Consultancy Thank you for your interest in this opportunity. Unfortunately, this role is no longer available. Please click here to see all the roles we are currently working on. Location: London Salary: £55,000 to £100,000 + Bonus & Benefits Job type: Permanent Reference: 567397 Our client is an evidence-based … strategy consultancy where insight is central to every project. They seek to add another high-calibre qualitative specialist to the team. As a boutique consultancy, the ideal candidate will be a brilliant qualitative researcher who is comfortable working on projects and engaging with very senior clients. They serve a range of blue-chip consumer and B2B companies, delivering … organizations, including heads of insight, heads of brand, and C-suite executives. They aim to make a tangible impact on their clients' businesses. Their approach is rooted in classic research principles, combined with astute brand marketing insights and contemporary thinking. They seek someone who enjoys being hands-on, takes pride in their qualitative skills, can distill insights effectively More ❯

more running around doing lots of fieldwork. You will be an advisor, client and product developer! This is as futureproofed a role you are likely to find in the research and insights industry right now with a business that has found brilliant ways to fuse technology with research. They have built an amazing team of industry experts and great … ranging from government, well-known brands to life-changing not-for-profits. They are the disrupter brand in polling, voting intention, and sentiment analysis, working on elections and social research issues across the UK and broader Europe. Their tech is making waves and is quickly being adopted in the commercial sectors for various clients who own brands. This has … you will bring your expert thinking to the process, helping to extract maximum value from the outputs and illustrate them to your clients. You should be experienced in interpreting research and understanding its implications for clients, guiding them to incorporate insights into their branding, marketing strategies, or product development. This role sits between the technical development teams and client More ❯

Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain rich insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products … that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta.We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value different perspectives and stem from many different backgrounds.We're looking for … skilled communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society. They will also need to be adaptive in a fast-moving organization, strategic about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Meta. User Experience Researcher, Qualitative More ❯

flexibility and last-minute availability it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. Job Description The Viator research team is seeking a highly experienced and strategically-minded Principal UX Researcher to champion user-centered design and drive significant business impact. In this collaborative role, you'll lead … complex research initiatives, leveraging advanced qualitative and quantitative methodologies to uncover deep user insights and underlying drivers of user behaviour to shape the long-term product vision. You'll be a passionate advocate for our customers, translating nuanced behaviors into actionable recommendations and opportunities that directly influence design and product strategy. As a leader within the team, you … stakeholders to define and champion product roadmaps that are rigorously informed by data and a comprehensive understanding of our customers. The right candidate will have 8+ years of applied qualitative and quantitative research experience in a professional setting. They will be passionate about research and travel, comfortable in a fast-moving organisation and excited to collaborate with More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a User … Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary … to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitative research, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers More ❯

/JC/5928 Contact Name: James Clarke Telephone: My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this … is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across … to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitative research, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers More ❯

of our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other users engage … with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. You’ll bring the … right research methods to the table, champion evidence-based decision-making, and help shape impactful, patient-first solutions across web and service touchpoints. This is not a UI/visual design role. Your focus will be on user flows, service journeys, insight generation, behaviour patterns, and solving real user problems through thoughtful experience design — not pixels. Key Responsibilities Research More ❯

type: Fixed Term Contrac t ( until March 2027) What the hiring manager says The Insights Manager, Emerging Technologies & CIU, will play a pivotal role in developing and leading impactful research projects that explore how AI, mobile, and emerging technologies can drive socioeconomic development and climate resilience in low- and middle-income countries. The ideal candidate is a curious, analytical … thinker with a proven track record in producing high-quality analytical work, especially on technology for development. They will demonstrate strong research and communication skills, and a keen ability to generate evidence-based insights that inform inclusive and sustainable growth. I brahim Sajid, Senior Insights Manager, Emerging Tech About the Team GSMA Mobile for Development (M4D) is a dedicated … and third sector innovators to develop scalable and sustainable solutions that have at the core inclusive and responsible AI. The Central Insights Unit (CIU) produces country- and region-specific research and analysis on the role and impact of digital technologies in advancing sustainable and inclusive development. Our work spans across many themes and verticals including digital inclusion, gender, financial More ❯

Research and Data Analyst (FTC) Public sector Thank you for your interest in this opportunity. Please note that this role is no longer available. Click here to see all the roles we are currently working on. We are seeking to appoint a fixed-term, full-time research and data analyst to design and deliver high-quality analytical, research … candidate will have significant experience from a public sector background (ideally central or local government) in designing and delivering survey data. The role requires you to: Design and deliver research, analysis, and data projects, including both qualitative (interviews and focus groups) and quantitative (surveys and data) methods. Deliver data analysis and benchmarking projects, using performance, financial, and other … data. Act as a lead contact for colleagues, providing professional advice and guidance on interpreting research, data, and analysis. Attend data-related meetings with key stakeholders. Work as part of a team, contributing towards a culture of flexible and collaborative working. Day-to-day responsibilities include understanding research requirements, designing research and analytical projects, and delivering them More ❯

a modern, vibrant start-up who are transforming the way global brands deepen their customer understanding through market research. This fast-growing, full-service agency delivers both quantitative and qualitative insights for leading names in gaming, finance, sportswear, and beyond. Their mission is to deliver meaningful, data-driven insights with a bold, unconventional approach. They fuel growth for their … clients and offering variety through both short-term and long-tail research projects. They have just won some really exciting projects and need a project manager who have both quantitative and qualitative research experience and slightly more generic agencies. You must have a really solid understanding of project management fundamentals and want to work directly with clients … industries. About the Opportunity They are seeking an experienced Project Manager for a 3 month contract with a possibility to extend. You will join a collaborative team of market research and business experts. You’ll play a crucial role in ensuring the seamless delivery of complex research programmes- coordinating tasks across internal teams and external partners, and optimising More ❯

a modern, vibrant start-up who are transforming the way global brands deepen their customer understanding through market research. This fast-growing, full-service agency delivers both quantitative and qualitative insights for leading names in gaming, finance, sportswear, and beyond. Their mission is to deliver meaningful, data-driven insights with a bold, unconventional approach. They fuel growth for their … clients and offering variety through both short-term and long-tail research projects. They have just won some really exciting projects and need a project manager who have both quantitative and qualitative research experience and slightly more generic agencies. You must have a really solid understanding of project management fundamentals and want to work directly with clients … industries. About the Opportunity They are seeking an experienced Project Manager for a 3 month contract with a possibility to extend. You will join a collaborative team of market research and business experts. You’ll play a crucial role in ensuring the seamless delivery of complex research programmes- coordinating tasks across internal teams and external partners, and optimising More ❯

and results. Translate client business goals into actionable CRO and UX strategies. Strategy & Optimisation: Develop and implement comprehensive CRO strategies based on data analysis (analytics, heatmaps, session recordings), user research (surveys, interviews), and heuristic evaluations. Design and execute A/B tests, multivariate tests, and other experimentation methodologies to validate hypotheses and drive improvements. Analyse test results, derive actionable … insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usability testing, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to inform design decisions. Create wireframes, prototypes, and … testing tools (e.g., Optimizely, VWO, Google Optimise). Expertise in web analytics platforms (e.g., Google Analytics 4, Adobe Analytics) with the ability to extract actionable insights. Experience with user research methodologies (e.g., usability testing, interviews, surveys). Familiarity with UX design tools (e.g., Figma, Sketch, Adobe XD) for wireframing and prototyping. Excellent client-facing communication, presentation, and interpersonal skills. More ❯

and results. Translate client business goals into actionable CRO and UX strategies. Strategy & Optimisation: Develop and implement comprehensive CRO strategies based on data analysis (analytics, heatmaps, session recordings), user research (surveys, interviews), and heuristic evaluations. Design and execute A/B tests, multivariate tests, and other experimentation methodologies to validate hypotheses and drive improvements. Analyse test results, derive actionable … insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usability testing, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to inform design decisions. Create wireframes, prototypes, and … testing tools (e.g., Optimizely, VWO, Google Optimise). Expertise in web analytics platforms (e.g., Google Analytics 4, Adobe Analytics) with the ability to extract actionable insights. Experience with user research methodologies (e.g., usability testing, interviews, surveys). Familiarity with UX design tools (e.g., Figma, Sketch, Adobe XD) for wireframing and prototyping. Excellent client-facing communication, presentation, and interpersonal skills. More ❯

and results. Translate client business goals into actionable CRO and UX strategies. Strategy & Optimisation: Develop and implement comprehensive CRO strategies based on data analysis (analytics, heatmaps, session recordings), user research (surveys, interviews), and heuristic evaluations. Design and execute A/B tests, multivariate tests, and other experimentation methodologies to validate hypotheses and drive improvements. Analyse test results, derive actionable … insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usability testing, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to inform design decisions. Create wireframes, prototypes, and … testing tools (e.g., Optimizely, VWO, Google Optimise). Expertise in web analytics platforms (e.g., Google Analytics 4, Adobe Analytics) with the ability to extract actionable insights. Experience with user research methodologies (e.g., usability testing, interviews, surveys). Familiarity with UX design tools (e.g., Figma, Sketch, Adobe XD) for wireframing and prototyping. Excellent client-facing communication, presentation, and interpersonal skills. More ❯

and to work on international strategic assignments in the area of customer experience (CX), marketing strategy, product/service strategy and Go-To-Market. The role would involve both qualitative analysis of in-depth interviews and quantitative analysis of data from research surveys and secondary research sources. The role would be reporting to and working closely with … our brand is COMMERCIAL EMPATHY. That means empathising our clients’ commercial objectives and delivering real change against THEIR objectives and not ours. We combine the power of rigorous customer research, design thinking and strategic approach. This enables us to achieve a balance of a deeper customer understanding with changing commercial realities. Horizon’s Core Service Focus: We focus on … that are attractive, feasible and viable Designing compelling presentation documents Proposing frameworks that are both strategically sound and visually powerful Insights: Conducting in-depth interviews and co-development groups Qualitative research development (discussion guides, templates) Synthesising insights Analysing qualitative and quantitative reports Preparation of virtual and agile research environments (e.g. Miro) Client interaction: • Client workshop input More ❯

Must be eligible for SC security clearance Inside IR35 - Umbrella only Role overview: The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will take a lead on scoping … planning, conducting and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence … based product and design decisions and will champion the user to ensure that the product delivers Essential skills and experience: Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working More ❯

Senior Consultant Digital/Social Insights Central London (Hybrid) Up to 40,000 + bonus and excellent benefits package Our client is a fast-growing, buzzy research-based consultancy with a great range of public and private sector clients currently seeking a Senior Consultant with strong digital and social insights skills. We seek an enthusiastic, energetic Research Manager … or a very experienced Senior Research Executive ready for your next move, working in market research and able to hit the ground running in social media listening research. You will bring up to the minute thinking and methods that zero in on the real sentiment and attitudes of audiences and stakeholder groups in the digital landscape, developing innovative … does a real mix of projects so your work is likely to be on interesting projects in worthy topic areas. This will include but not limited to, quantitative and qualitative research, brand strategy, creative development and analytics. You should be an evangelist of this new and exciting way to research and driven to see it evolve in More ❯

Senior Consultant Digital/Social Insights Central London (Hybrid) Up to 40,000 + bonus and excellent benefits package Our client is a fast-growing, buzzy research-based consultancy with a great range of public and private sector clients currently seeking a Senior Consultant with strong digital and social insights skills. We seek an enthusiastic, energetic Research Manager … or a very experienced Senior Research Executive ready for your next move, working in market research and able to hit the ground running in social media listening research. You will bring up to the minute thinking and methods that zero in on the real sentiment and attitudes of audiences and stakeholder groups in the digital landscape, developing innovative … does a real mix of projects so your work is likely to be on interesting projects in worthy topic areas. This will include but not limited to, quantitative and qualitative research, brand strategy, creative development and analytics. You should be an evangelist of this new and exciting way to research and driven to see it evolve in More ❯

full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and customer research. As an experienced UX Designer it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by … on screen Bring designs to life with a choice of prototyping software, such as Figma and Adobe XD Balance business requirements with user needs - you'll be gathering user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights More ❯