resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues … role. Experience with Power Apps and Power Automate is highly desirable. Familiarity with ServiceNow or similar ITSM tools is a strong bonus. SQL knowledge is useful for troubleshooting and data analysis. Strong communication skills, a friendly and engaging personality, and a collaborative mindset. This role suits a junior-level candidate with the right attitude and enthusiasm, we prioritise mindset More ❯
resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues … role. Experience with Power Apps and Power Automate is highly desirable. Familiarity with ServiceNow or similar ITSM tools is a strong bonus. SQL knowledge is useful for troubleshooting and data analysis. Strong communication skills, a friendly and engaging personality, and a collaborative mindset. This role suits a junior-level candidate with the right attitude and enthusiasm, we prioritise mindset More ❯
resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues … role. Experience with Power Apps and Power Automate is highly desirable. Familiarity with ServiceNow or similar ITSM tools is a strong bonus. SQL knowledge is useful for troubleshooting and data analysis. Strong communication skills, a friendly and engaging personality, and a collaborative mindset. This role suits a junior-level candidate with the right attitude and enthusiasm, we prioritise mindset More ❯
london (city of london), south east england, united kingdom
Tate Recruitment
resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues … role. Experience with Power Apps and Power Automate is highly desirable. Familiarity with ServiceNow or similar ITSM tools is a strong bonus. SQL knowledge is useful for troubleshooting and data analysis. Strong communication skills, a friendly and engaging personality, and a collaborative mindset. This role suits a junior-level candidate with the right attitude and enthusiasm, we prioritise mindset More ❯
resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues … role. Experience with Power Apps and Power Automate is highly desirable. Familiarity with ServiceNow or similar ITSM tools is a strong bonus. SQL knowledge is useful for troubleshooting and data analysis. Strong communication skills, a friendly and engaging personality, and a collaborative mindset. This role suits a junior-level candidate with the right attitude and enthusiasm, we prioritise mindset More ❯
day-to-day administration, maintenance, and troubleshooting of several business-critical applications, ensuring their stability and performance. The position also involves supporting the Compliance team in compiling reports, analysing data, and improving operational processes. Key Responsibilities Provide 2nd line support for Compliance applications Manage and resolve incidents and service requests via ServiceNow or equivalent ITSM platforms. Monitor system performance … troubleshoot issues, and coordinate with internal teams to ensure system reliability. Maintain system configurations — including user access, permissions, and reference data. Liaise with third-party vendors to raise and track support tickets through to resolution. Collaborate with IT, Compliance, and business stakeholders on system upgrades, testing, and deployments. Create and maintain documentation , including procedures, known issues, and configuration records. More ❯
