1 to 25 of 32 Remedy Jobs in London

datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and More ❯

Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as ServiceNow, Remedy, or Ivanti . Excellent customer service and communication skills , both face-to-face and over the phone. Ability to diagnose and resolve complex IT More ❯

environment. Excellent communication, inter-personal, team working and task management skills. Experience with the following: Active Directory RSA Admin console Microsoft Exchange Intune BitLocker Remedy Microsoft Office Essential Criteria: We are interested in hearing from candidates who have the following capabilities: Excellent customer service skills and business knowledge including More ❯

executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively More ❯

KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of More ❯

KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of More ❯

KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of More ❯

ITIL , Cloud Computing, Automation, SIAM, and TOGAF. Hands-on knowledge of ServiceNow and other ESM platforms ( HP SM, IBM Tivoli, CA Unicenter, Cherwell, BMC Remedy ). Experience in solution design, implementation, and complex integrations (e.g., Enterprise Service Bus (SOA) ). Familiarity with SDLC methodologies (Agile, Waterfall, Hybrid) for process More ❯

experience working in high-risk environments and data centres; knowledge of DCIM tools and standards (desirable); familiarity with ticketing systems such as ServiceNow or Remedy (desirable); strong attention to detail and a proactive approach; solid understanding of infrastructure technologies and networking concepts; proficiency in Microsoft Office and IT service More ❯

architectural artefacts and align solutions with strategic goals Desirable Skills: Background in telecom, media, or enterprise IT infrastructure Experience with tools like ServiceNow , BMC Remedy, or similar ITSM platforms Understanding of cost modelling, compliance , and risk-based architectural decisions More ❯

facing teams to understand service expectations and drive service excellence. Oversee the configuration and optimisation of ITSM tools (e.g., ServiceNow, Jira Service Management, BMC Remedy) to support process efficiency and visibility. Establish governance practices to ensure consistency in service delivery and supplier performance management. Provide training, documentation, and support More ❯

facing teams to understand service expectations and drive service excellence. Oversee the configuration and optimisation of ITSM tools (e.g., ServiceNow, Jira Service Management, BMC Remedy) to support process efficiency and visibility. Establish governance practices to ensure consistency in service delivery and supplier performance management. Provide training, documentation, and support More ❯

Ability to work independently and as part of a team Basic understanding of network setups Software/Tools: Microsoft Office Suite Ticketing Systems (e.g., Remedy) Basic networking tools Certifications & Standards: ITIL Foundation (preferred More ❯

preferably in a Financial Services Environment, or Degree level Qualification or equivalent in relevant field. •Support Desk call logging tools – HP service centre/Remedy/Infra. •Senior Management/VIP Support. •Cisco Unified Call Manager. •Bloomberg/Reuters. •MCP/MCITP Windows 7/MCDST/MCSA. •ITIL More ❯

preferably in a Financial Services Environment, or Degree level Qualification or equivalent in relevant field. •Support Desk call logging tools – HP service centre/Remedy/Infra. •Senior Management/VIP Support. •Cisco Unified Call Manager. •Bloomberg/Reuters. •MCP/MCITP Windows 7/MCDST/MCSA. •ITIL More ❯

preferably in a Financial Services Environment, or Degree level Qualification or equivalent in relevant field. •Support Desk call logging tools – HP service centre/Remedy/Infra. •Senior Management/VIP Support. •Cisco Unified Call Manager. •Bloomberg/Reuters. •MCP/MCITP Windows 7/MCDST/MCSA. •ITIL More ❯

issues related to The Trade Desk's trading platform and frequently communicate with business and technical stakeholders Take initiative to develop innovative and immediate remedy to satisfy client needs while advocating for more permanent solutions with our Engineering or Product Teams where needed Contribute to the company's Knowledge More ❯

working with the finance system team and end-users. Monitor finance system error logs, identifying issues and reporting these back to key individuals to remedy the transactions without impacting controls. Act as key point of contact for IT to ensure clear communication and minimize disruption to finance due to More ❯

safe working practices, meeting all applicable health, safety and environmental requirements. Report any work methods, equipment or conditions considered hazardous and submit suggestions to remedy the situation. Report any accident or incident (including near misses) that could have caused injury, damage or loss of production. Be aware of hazards More ❯

day functional and technical support for the SAP S/4HANA Manufacturing module Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business processes and More ❯

day functional and technical support for the SAP S/4HANA Manufacturing module Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business processes and More ❯

day functional and technical support for the SAP S/4HANA Manufacturing module Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business processes and More ❯

workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. More ❯

workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. More ❯

workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. More ❯