Acronis is a world leader in cyber protection empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. As the Head of Strategic Account Management UKI, you will be responsible for leading and managing … in your region as well as managing you own list of strategic accounts. The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals. … This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization. The most important objective starts with increasing Acronis revenue with these partners, but is driven from the bottoms up through customer acquisition more »
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit (UK)
excellent level of customer service to all their clients; they recognise that IT isn’t all about computers – It’s about developing personal relationships and becoming a reliable partner. Their aim is to make their clients’ IT work in the best way for them. Salary: £28,000 - £40,000 Location … work-briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2nd … Line Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remotemonitoringandmanagement system more »
The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively and robustly. What … you will do: Acting as a single point of contact for our customers, you will manage all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge managementand documentation. About You: To be successful in … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device ManagementandRemote Systems more »