23 of 23 Remote Root Cause Analysis Jobs in London

and maintaining online ordering and automation platforms that we have built for our clients. The role will also involve performing testing the configuration of our products, major incident management, root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention. This position will support multiple bespoke applications developed in-house by LineTen … troubleshoot problems. Develop support plan to prioritise and resolve multiple issues Maintain daily logs of operational issues and maintenance activities. Document and keep Standard Operating Procedures (SOPs) updated. Perform Root Cause Analysis at the end of major or recurring incidents which can then be used for Problem Management Analysis of Incidents and Change Requests (BAU and More ❯

Problem Management - Highly skilled in ITIL incident management processes with emphasis on major incident coordination affecting users or business-critical systems. Experience coordinating cross-functional teams during outages, conducting root cause analysis, and implementing preventative measures with detailed post-incident reporting. Network & Connectivity Excellence - Advanced understanding of TCP/IP, DNS, DHCP, VPN technologies, SD-WAN, wireless More ❯

Data Analyst Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation to maintain consistency Proactively profile data … to ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping Excellent documentation and stakeholder management abilities Financial Services experience More ❯

Data Analyst Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation to maintain consistency Proactively profile data … to ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping Excellent documentation and stakeholder management abilities Financial Services experience More ❯

across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation … mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised … GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Ability to analyse complex technical and security issues, identify root causes and implement long-term mitigations. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Experience creating and maintaining security More ❯

system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and root cause analysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯

troubleshoot build and deployment failures. Handle ServiceNow tickets for incidents, service requests, and change management. Collaborate with development, QA, and DevOps teams to ensure smooth code deployments. Participate in root cause analysis and post-mortem reviews for major incidents. Document support procedures, known issues, and resolutions in the knowledge base. Communicate effectively with business stakeholders to understand More ❯

consistent environments. Perform exploratory and usability testing to identify issues not caught by automated scripts. Champion QA practices across the team to ensure reliable, scalable and maintainable products. Lead root cause analysis for critical defects and provide recommendations for process improvements. Contribute to continuous improvement of the software delivery lifecycle by suggesting tools, frameworks and process enhancements. More ❯

by implementing logging, monitoring, and alerting systems (e.g. Azure Monitor, Datadog, etc.). Partner with internal teams to improve resilience, automate toil, and reduce lead time to deployment. Drive root cause analysis and reliability improvements from incidents. What we're looking for Production-grade coding experience: Proficient in writing maintainable, testable, and scalable code in real-world More ❯

and risk management. Mentor junior team members and maintain SharePoint information management. Experience: Demonstrable experience of operating in IT systems support roles Proven experience handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence. Expertise in Azure, Microsoft 365, Intune, and troubleshooting. Familiarity with cybersecurity frameworks (eg NIST, ISO 27001, CIS). Strong More ❯

suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue More ❯

and risk management. Mentor junior team members and maintain SharePoint information management. Experience: Demonstrable experience of operating in IT systems support roles Proven experience handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence. Expertise in Azure, Microsoft 365, Intune, and troubleshooting. Familiarity with cybersecurity frameworks (e.g. NIST, ISO 27001, CIS). Strong More ❯

with the SME and Programme Manager to ensure that all project documents are maintained and that knowledge is transferred to clients throughout the engagement Leading the investigations and detailed analysis of RPA Incidents and process exceptions including a strategic approach to root cause analysis To develop and deploy peripheral functions by using C#.NET to compensate functions More ❯

including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a business partner to Functional Leads and SMEs, providing analysis, insights, and guidance to identify opportunities for process and system optimisation Support business projects and new enhancements, integrations, and business software - including solution design, producing spec/Business Requirements … Regression, SIT and UAT); roll out/launch and training Ensure retail/3PL EDI connections and documents are effectively managed and are compliant. Assisting with queries and undertaking root cause analysis where necessary, including taking corrective action following customer chargebacks or disputes due to non -conformance. Profile A successful JD NetSuite Support Analyst should have: Experience More ❯

Periodic cadence with delivery team to: • Provide them with customer feedback/inputs on the proposed solution • Review the test cases to check 100% coverage of customer requirements • Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer • Deploy and facilitate new change requests to cater to customer More ❯

client team to guide implementation success Assist with requirements gathering, documentation, and policy review Support testing, including test script creation, execution, and issue resolution Lead the parallel run phase, root cause analysis, and variance management Contribute to cutover planning and readiness Train wider payroll teams and support go-live and hypercare Successfully implemented Workday Payroll in both More ❯

implement KPIs and reporting tools for operational health and accountability. Lead forecasting, capacity planning, and scenario modelling to optimise resources. Oversee performance governance, SLA reviews, and supplier scorecards. Drive root-cause analysis and improvement programmes across regions. Manage quality assurance frameworks and integrate customer experience metrics. Provide insights and recommendations to senior leadership for strategic decisions. Lead More ❯

application teams to ensure databases and solutions meet performance and capacity requirements. Drive automation and standardisation of database processes. Manage incident, request, and problem resolution for database issues. Conduct root cause analysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, success rates, and incident metrics. Support disaster recovery planning, testing, and execution More ❯

application teams to ensure databases and solutions meet performance and capacity requirements. Drive automation and standardisation of database processes. Manage incident, request, and problem resolution for database issues. Conduct root cause analysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, success rates, and incident metrics. Support disaster recovery planning, testing, and execution More ❯

Supply & Inventory levels for your designated categories - Drive initiatives to clear excess stock as well as sales accountability to deliver against agreed forecasts KPI Reporting Drive KPI reporting and root cause analysis for customer fill rates & Supplier Performance Manage & drive accountability for Excess & Obsolete inventory levels within designated category Logistics Work with the Inbound Planning Team to More ❯

to guide the development and deployment process. Incident Management: Lead incident resolution efforts from a technical standpoint, working closely with incident management teams to ensure quick and effective resolution. Root Cause Analysis: Investigate incidents to identify underlying issues and implement preventative measures. Technical Communication: Liaise with the Release Working Group to communicate upcoming changes impacting other teams More ❯

outstanding issues, and driving rule simplification initiatives. The consultant will also document rule structures in configuration workbooks, ensuring accuracy and alignment with business needs. Key Responsibilities: BPM Rule Review & Analysis: Review existing BPM rules within Oracle Cloud Procurement, identifying inconsistencies with the Solution Design Document (SDD). Propose and implement solutions to address any discrepancies and enhance alignment between … BPM rules and the procurement system's design. Issue Resolution: Address and resolve outstanding issues related to BPM rule configurations. Conduct root cause analysis, provide troubleshooting expertise, and implement corrective actions to ensure that the procurement processes are functioning effectively and efficiently. Rule Simplification: Collaborate with cross-functional teams to identify opportunities for simplification of BPM rules More ❯

the business. Developing analytical datasets to support insights into customer behaviour, operational efficiency and key performance metrics. Triaging and resolving data-related incidents, supporting users with timely responses and root cause analysis. Following agreed architectural standards and contributing to their continuous improvement. What do I need? Recent hands-on experience with Databricks, including development on modern cloud data More ❯