1 to 25 of 26 Remote Root Cause Analysis Jobs in London

to seamlessly access their data across multiple platforms. The ideal candidate will have excellent communication skills, an advanced understanding of Starburst & Dell Data Lakehouse, and proficiency with troubleshooting and root cause analysis. Responsibilities: Deploy and manage Starburst Enterprise/Galaxy and Dell Data Lakehouse installations, overseeing environment setup, configuration, maintenance, upgrades, and ensuring optimal performance. Configure various server … controls for data access, ensure compliance with data regulations, and manage potential vulnerabilities. Coordinate with various support partners and vendor teams. Troubleshoot and investigate server related issues and provide root cause analysis for incidents. Perform daily server administration and monitoring, and leverage automation (such as Ansible) for efficient maintenance. Plan and execute disaster recovery testing. Create documentation More ❯

to seamlessly access their data across multiple platforms. The ideal candidate will have excellent communication skills, an advanced understanding of Starburst & Dell Data Lakehouse, and proficiency with troubleshooting and root cause analysis. Responsibilities: Deploy and manage Starburst Enterprise/Galaxy and Dell Data Lakehouse installations, overseeing environment setup, configuration, maintenance, upgrades, and ensuring optimal performance. Configure various server … controls for data access, ensure compliance with data regulations, and manage potential vulnerabilities. Coordinate with various support partners and vendor teams. Troubleshoot and investigate server related issues and provide root cause analysis for incidents. Perform daily server administration and monitoring, and leverage automation (such as Ansible) for efficient maintenance. Plan and execute disaster recovery testing. Create documentation More ❯

up to date. Monitoring of production environment (Windows, Linux and IBM System I). Log and manage issues with 3rd parties, ensuring service levels and user updates are maintained. Root cause analysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the Application Support Manager. Varied involvement in projects and initiatives relating More ❯

application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence More ❯

ensure successful automation as part of our standard build process. Occasional manual testing when automation is not an option. Report, reproduce, and help development resolve defects, emphasis on troubleshooting, root cause analysis, and prevention of similar issues in the future. Freely debate ideas and rally behind decisions. Pushing for continual improvement in everything we do. Apply technology … databases, including writing queries for validation and verifying data integrity. Experience testing applications running in Kubernetes environments. Familiarity with using monitoring and observability tools like Grafana to support test analysis and validation. Experience troubleshooting and supporting customers with product features, including investigating issues and providing technical guidance. Bias for action and problem solving - eagerness to take initiative and make More ❯

supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and optimising applications, performing upgrades and configuration changes Monitoring system performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating More ❯

Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our … delivery partner for real-time experience monitoring. Drive continuous improvement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital Hub to embed experience culture. Report on DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service More ❯

Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our … delivery partner for real-time experience monitoring. Drive continuous improvement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital Hub to embed experience culture. Report on DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service More ❯

system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and root cause analysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯

suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue More ❯

within the Growth team. Working closely with senior stakeholders, you will ensure that company performance is clearly understood and that decisions are grounded in data driven insights and your analysis and reporting will be instrumental in shaping the company's growth strategies and initiatives. What you'll do: Serve as the right hand person to two key senior stakeholders … regularly providing intuitive insights of company performance Conduct root cause analysis to gain deep insights into campaign performance and customer behaviour Analyse unstructured data to uncover actionable insights and develop a comprehensive understanding of customer needs Maintain and optimise performance reporting in BI tools, ensuring accessibility and usability for business users Collaborate with data and analytics engineering More ❯

within the Growth team. Working closely with senior stakeholders, you will ensure that company performance is clearly understood and that decisions are grounded in data driven insights and your analysis and reporting will be instrumental in shaping the company's growth strategies and initiatives. What you'll do: Serve as the right hand person to two key senior stakeholders … regularly providing intuitive insights of company performance Conduct root cause analysis to gain deep insights into campaign performance and customer behaviour Analyse unstructured data to uncover actionable insights and develop a comprehensive understanding of customer needs Maintain and optimise performance reporting in BI tools, ensuring accessibility and usability for business users Collaborate with data and analytics engineering More ❯

within the Growth team. Working closely with senior stakeholders, you will ensure that company performance is clearly understood and that decisions are grounded in data driven insights and your analysis and reporting will be instrumental in shaping the company's growth strategies and initiatives. What you'll do: Serve as the right hand person to two key senior stakeholders … regularly providing intuitive insights of company performance Conduct root cause analysis to gain deep insights into campaign performance and customer behaviour Analyse unstructured data to uncover actionable insights and develop a comprehensive understanding of customer needs Maintain and optimise performance reporting in BI tools, ensuring accessibility and usability for business users Collaborate with data and analytics engineering More ❯

within the Growth team. Working closely with senior stakeholders, you will ensure that company performance is clearly understood and that decisions are grounded in data driven insights and your analysis and reporting will be instrumental in shaping the company's growth strategies and initiatives. What you'll do: Serve as the right hand person to two key senior stakeholders … regularly providing intuitive insights of company performance Conduct root cause analysis to gain deep insights into campaign performance and customer behaviour Analyse unstructured data to uncover actionable insights and develop a comprehensive understanding of customer needs Maintain and optimise performance reporting in BI tools, ensuring accessibility and usability for business users Collaborate with data and analytics engineering More ❯

client team to guide implementation success Assist with requirements gathering, documentation, and policy review Support testing, including test script creation, execution, and issue resolution Lead the parallel run phase, root cause analysis, and variance management Contribute to cutover planning and readiness Train wider payroll teams and support go-live and hypercare Successfully implemented Workday Payroll in both More ❯

solutions meet performance and capacity requirements. Drive automation and standardisation of database, backup, and storage processes. Manage incident, request, and problem resolution for database and storage-related issues. Conduct root cause analysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, backup success rates, and incident metrics. Support disaster recovery planning, testing, and More ❯

solutions meet performance and capacity requirements. Drive automation and standardisation of database, backup, and storage processes. Manage incident, request, and problem resolution for database and storage-related issues. Conduct root cause analysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, backup success rates, and incident metrics. Support disaster recovery planning, testing, and More ❯

the benefit of the team. • Work with the People & OD Management Team to ensure customer satisfaction, including monitoring, investigating and resolving concerns about People & OD systems related services, undertaking root cause analysis and generating sustainable improvements. More ❯

M&E maintenance, procedures, and documentation. Conduct audits to ensure site teams are in full compliance with operational standards and safety protocols. Troubleshooting: Use your extensive experience to perform root cause analysis (RCA) for complex incidents, providing detailed reports and actionable recommendations to prevent future occurrences. Stakeholder Engagement: Collaborate effectively with senior management, project teams, and external More ❯

design and deliver robust cloud infrastructure solutions. · Administer and support Databricks environments, including access control, storage configuration, and networking. · Diagnose and resolve complex technical issues using observability tools and root-cause analysis. · Automate infrastructure provisioning and maintenance using Infrastructure as Code tools. · Support system installations, configuration changes, and user access management. · Enhance system monitoring and reporting in partnership More ❯

design and deliver robust cloud infrastructure solutions. · Administer and support Databricks environments, including access control, storage configuration, and networking. · Diagnose and resolve complex technical issues using observability tools and root-cause analysis. · Automate infrastructure provisioning and maintenance using Infrastructure as Code tools. · Support system installations, configuration changes, and user access management. · Enhance system monitoring and reporting in partnership More ❯

design and deliver robust cloud infrastructure solutions. · Administer and support Databricks environments, including access control, storage configuration, and networking. · Diagnose and resolve complex technical issues using observability tools and root-cause analysis. · Automate infrastructure provisioning and maintenance using Infrastructure as Code tools. · Support system installations, configuration changes, and user access management. · Enhance system monitoring and reporting in partnership More ❯

design and deliver robust cloud infrastructure solutions. · Administer and support Databricks environments, including access control, storage configuration, and networking. · Diagnose and resolve complex technical issues using observability tools and root-cause analysis. · Automate infrastructure provisioning and maintenance using Infrastructure as Code tools. · Support system installations, configuration changes, and user access management. · Enhance system monitoring and reporting in partnership More ❯

the SDD prior to final deployment. Assisting Subject Matter Experts (SMEs) and Programme Managers in constructing Business Cases and identifying opportunities for further RPA adoption. Conducting thorough investigations and root cause analyses of RPA incidents and process exceptions. Developing and deploying reliable bot processes using our custom framework and the Robotic Enterprise Framework (REFramework). Utilizing C#.NET to More ❯

auditing of key contractors and partners. Own the management and operation of MBNL's Customer Portal and establish effective communications forums. Develop processes for non-conformance, corrective actions, and root cause analysis. Implement measurement activities, reporting mechanisms, and management reviews to ensure effectiveness and accountability. Act as the primary point of contact for external certification bodies, overseeing third More ❯