1 to 25 of 36 Root Cause Analysis Jobs in London with Remote Work Options

cross-functional teams, including technical experts, support functions, and business units, to investigate, diagnose, resolve major incidents efficiently, and ensure regulatory requirements are considered. Root Cause Analysis: Facilitate post-incident reviews and root cause analysis (RCA) sessions to identify the underlying causes of crises … post-incident review reports. Documentation and reporting: Maintain accurate records of crises and major incidents, including incident details, actions taken, resolutions, and post-incident analysis findings, adhering to regulatory and compliance requirements. Monitor key performance indicators (KPIs) and metrics related to incident management, identifying trends and areas for improvement … of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in more »

analyse sources which provide commercial insights and contribute to data led sourcing decisions Conduct sourcing opportunity assessments, supplier/industry benchmarking, cost modelling and root cause analysis to develop sourcing recommendations Creating and maintaining purchase agreements Setting up new suppliers in Starbucks systems Collaborating effectively with suppliers … knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities Aptitude for analytical skills Working knowledge of market analysis, spend analysis, sourcing category strategy, supplier relationship management should-cost models, and negotiations; Systems: Knowledge of Excel, Oracle, BI Apps, PowerPoint, and others. more »

transit VPCs, to ensure robust and secure connectivity. Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactive monitoring, analysis, and optimization. Utilize AWS native and third-party monitoring tools to detect issues, perform root cause analysis, and implement remediation actions more »

transit VPCs, to ensure robust and secure connectivity. Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactive monitoring, analysis, and optimization. Utilize AWS native and third-party monitoring tools to detect issues, perform root cause analysis, and implement remediation actions more »

and extract value from large, disconnected structured and unstructured datasets. Advanced SQL/relational database knowledge (including SSIS), query authoring (SQL). Experience performing root cause analysis on data, answering specific business questions, and identifying opportunities for improvement. If the above role is of interest and you more »

Data Drive product quality by capturing, escalating and pursuing resolution on defects Communicate test results, metrics and risk assessments to project stakeholders Clearly demonstrate root cause analysis, issue resolution, escalation and risk mitigation. Resident in the UK for five or more years with no more than … train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis: You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative more »

Data Drive product quality by capturing, escalating and pursuing resolution on defects Communicate test results, metrics and risk assessments to project stakeholders Clearly demonstrate root cause analysis, issue resolution, escalation and risk mitigation. Resident in the UK for five or more years with no more than … train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis: You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative more »

provide first and second-line of support Provide deep technical assessments of ticket queues to identify and address issues in a holistic manner Perform root cause analysis to resolve any technical issues that off-shore escalate Strive to permanently eliminate issues through automation opportunities and sustainable long more »

provide first and second-line of support Provide deep technical assessments of ticket queues to identify and address issues in a holistic manner Perform root cause analysis to resolve any technical issues that off-shore escalate Strive to permanently eliminate issues through automation opportunities and sustainable long more »

with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all more »

experience in a similar role within insurance Familiarity with programming languages and software such as SQL, SAS Python, Tableau. Proficiency in defect management, including root cause analysis, design, and deployment of solutions. Ability to define and execute test strategies to minimize the risk of errors. Proficient in more »

new rules or guidance · Support or take a lead in ad hoc CASS Enhancement projects project work (e.g. internal control testing + deep dive analysis across identified operational issues) · Help to ensure CASS incidents/breaches are appropriately recorded, reported, and escalated and root cause analysis more »

automation Experience in automation of software delivery through repeatable scripts AWS availability & capacity management Experienced in systems integration History supporting integration testing activities Complex root cause analysis exposure more »

automation Experience in automation of software delivery through repeatable scripts AWS availability & capacity management Experienced in systems integration History supporting integration testing activities Complex root cause analysis exposure more »

culture for sharing information and developing others Participate in the on call 24/7 support rota to respond and manage Incidents accordingly, including root cause analysis Experience/Skills CCNP or equivalent in Data Centre related networking 5+ years hands on experience managing large networks, including more »

culture for sharing information and developing others Participate in the on call 24/7 support rota to respond and manage Incidents accordingly, including root cause analysis Experience/Skills CCNP or equivalent in Data Centre related networking 5+ years hands on experience managing large networks, including more »

planning. Resolve production and non-production incidents along with Incident Reduction and Optimization. Provide SME (Subject Matter Expert) support during major Incidents, risk mitigation, root cause analysis and solution design scenarios. Manage AAD Connect Server and PKI Services in AD Infra. Provide regular knowledge transfer sessions to more »

planning. Resolve production and non-production incidents along with Incident Reduction and Optimization. Provide SME (Subject Matter Expert) support during major Incidents, risk mitigation, root cause analysis and solution design scenarios. Manage AAD Connect Server and PKI Services in AD Infra. Provide regular knowledge transfer sessions to more »

able to define, implement and improve business performance SLOs. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP) Deep understanding more »

define problems - Communicate throughout any event, ensuring internal and external parties (including customers) are kept up to date - Track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues - Perform diagnostic analyses of the application, network & related systems as and when … their own workload, in line with business requirements - Work with their line manager to provide necessary documentation & reporting on actions required/taken, including root cause analysis of issues - Contribute to the management of disaster recovery processes, providing support within any incident as required and directed by more »

to define, implement and improve business performance SLO’s. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP) Deep understanding more »

and Experience required: Minimum of 2 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS A high level understand of Windows Desktop Operating systems configurations - Office 365 & Windows more »

to define, implement and improve business performance SLO’s. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP) Deep understanding more »

Support role, supporting end users Understanding of current O365, macOS, Jamf, iOS is a must Strong troubleshooting skills to including logging of issues and root cause analysis A high level understand of Windows Desktop Operating systems configurations - Office 365 & Windows 11 The right person will be skilled more »

Support role, supporting end users Understanding of current O365, macOS, Jamf, iOS is a must Strong troubleshooting skills to including logging of issues and root cause analysis A high level understand of Windows Desktop Operating systems configurations - Office 365 & Windows 11 The right person will be skilled more »