1 to 25 of 26 Remote/Hybrid Root Cause Analysis Jobs in London

Implement progressive delivery practices Reliability & Observability Define and track SLIs/SLOs Enhance monitoring, alerting and incident response processes Lead post-incident reviews and root cause analysis Drive reduction of operational toil Security & Compliance Embed DevSecOps controls into pipelines Implement least-privilege IAM models Support … tooling experience (GitHub Actions, GitLab CI, Jenkins) Experience operating production SaaS environments Strong observability tooling knowledge (Datadog, Prometheus, ELK etc.) Incident management and root cause analysis experience Experience in regulated or security-conscious environments is highly desirable ...

timely and efficient manner Perform routine system checks and monitoring to ensure optimal application performance and security Identify, troubleshoot, and resolve technical issues through root cause analysis Assist with application testing, deployment, and release activities Collaborate with IT teams to develop and implement new software applications … experience working within a legal firm environment Proven experience supporting legal technology applications Strong hands-on experience with: iManage Intapp Excellent analytical, troubleshooting, and root cause analysis skills Experience using ServiceNow or similar ITSM platforms Basic PowerShell and SQL scripting experience for automation and support tasks Experience ...

Improve operational efficiency through automation and process improvement 2 System reliability performance and uptime Monitor uptime performance and service stability across all sites Perform root cause analysis after incidents and implement long term fixes Work with engineering teams and suppliers on recurring technical issues Support system upgrades … networks and troubleshooting Experience with routers switches and firewalls Strong understanding of Windows operating systems and system diagnostics Experience with remote device management Strong root cause analysis skills Good documentation and asset management practices Understanding of endpoint security and device compliance Desirable Experience Camera based recognition systems ...

tools, in line with documented SLAs. Investigate, respond to, and resolve security incidents and alerts, ensuring timely detection, containment, and remediation. Perform triage and root cause analysis of incidents, collaborating with IT and other teams to address underlying security issues. Conduct email threat analysis using both … defence practices and modern attack techniques. Hands-on experience with security technologies such as EDR, XDR, SIEM, SOAR, IDS, and IPS. Experience in vulnerability analysis, security alert analysis, incident response, and email threat analysis. Ability to read and understand scripting and query languages such as PowerShell, Python ...

Assist with SaaS platform administration and integrations Support identity providers, SSO and access management tooling Incident & Project Support Assist with incident response, troubleshooting and root cause analysis Work collaboratively across internal teams and third-party suppliers Support IT projects and contribute towards successful delivery timelines Escalate high ...

with centralised logging, alerting, and operational dashboard development. Work with POL Cyber and SIEM teams regarding Splunk integration and security monitoring. Support incident investigation, root cause analysis, and platform troubleshooting. Assist with operational onboarding of new suppliers and workload teams. Supplier & Stakeholder Engagement Work collaboratively with incumbent ...

issue resolution to a proactive, reliability-led approach. Youll define and manage data SLAs and SLOs, implement automated validation and observability tooling, and lead root cause analysis when issues occur. Youll also have experience building automated data validation frameworks, defining SLAs/SLOs, and working with distributed …/CD and Infrastructure-as-Code is beneficial. Most importantly, youre a proactive problem-solver who enjoys working collaboratively and improving systems at their root cause. If youre looking to take ownership of data reliability in a complex enterprise environment and make a real impact on how data ...

custom components. Develop and maintain integrations across OMS, payments, order shipping, customer queue and inventory systems. Manage critical production incidents, severity 1 escalations and root cause analysis in high availability environments. Perform SQL and XML based troubleshooting, configuration, data validation and continuous improvement. Conduct ...

maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps ...

Code using AWS CDK. Support CI/CD pipelines and deployment automation. Improve monitoring, logging and observability across distributed systems. Support incident management, root cause analysis and platform reliability improvements. Work closely with engineering and architecture teams to improve operational performance and security. Contribute to cloud best ...

domain. Data Mapping: Define Source-to-Target Mappings (STM) and logic for ETL pipelines and Data Warehouses. Data Validation: Use advanced SQL to perform root-cause analysis, data profiling, and reconciliation to ensure high data quality. Stakeholder Management: Act as the primary bridge between Data Engineering ...

Finance and Controlling modules to support process improvements and system enhancements Gather and translate complex business requirements into clear, actionable specifications using interviews, workflow analysis, and documentation Manage and govern relationships with third party SAP FICO functional consultants and delivery partners Serve as the escalation point for complex … incidents, providing fault isolation, root cause analysis, and resolution Collaborate with Domain Solution Architects on configuration roadmaps and change projects Contribute to continuous improvement delivery within an agile environment, working to product OKRs and delivery KPIs What We Are Looking For Ideally 6-8 years 3 hands ...

SIEM, Microsoft Defender, and Sophos Antivirus. Investigate cyber security incidents including malware infections, phishing attacks, identity compromise, and unauthorised access attempts. Conduct incident triage, root cause analysis, containment, remediation, and recovery activities. Lead or support incident response activities in line with internal procedures and security standards. Escalate … Strong understanding of cyber threats, attack vectors, and incident response methodologies. Ability to analyse logs, alerts, and endpoint activity to determine impact, scope, and root cause. Good understanding of Windows environments and core networking concepts. Strong documentation, reporting, and communication skills. Practical experience with security tools such ...

Online, Intune, Defender and Teams Experience supporting cloud and edge infrastructure technologies including AWS and Cloudflare (WAF/CDN/DNS) Strong troubleshooting and root cause analysis skills within complex production environments Experience supporting highly available, customer-facing platforms Ability to work remotely with ...

risk Work closely with a SOC to enhance threat detection and response Automate security processes and improve operational efficiency Investigate security incidents and drive root cause analysis and remediation Implement and manage tools such as Microsoft Defender, Nessus, and SIEM/SOAR platforms Develop secure cloud templates ...

operations and technical development Monitor service desk performance and ticket queues to ensure SLA targets and customer expectations are consistently achieved Support incident management, root cause analysis, and problem resolution across multiple client environments Assist with the implementation and support of Microsoft 365, infrastructure, cloud, networking ...

ExpressRoute. Security First: Managing enterprise-grade firewalls (On-prem and Azure WAF) to protect business-critical workloads. Technical Leadership: Providing 3rd line support, directing root cause analysis, and governing complex network changes. Who You Are Essential Requirements: Cisco Expertise: Must hold a Cisco Certified Network Professional (CCNP ...

ExpressRoute. Security First: Managing enterprise-grade firewalls (On-prem and Azure WAF) to protect business-critical workloads. Technical Leadership: Providing 3rd line support, directing root cause analysis, and governing complex network changes. Who You Are Essential Requirements: Cisco Expertise: Must hold a Cisco Certified Network Professional (CCNP ...

/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with ...

/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with ...

controls meet operational policing needs. Risk and Problem Management Management and co-ordination of Problem Management practice across the Managed Services Directorate. Oversight of root cause analysis for major incidents, recurring issues, and identified risks; support design and implementation of corrective and preventive actions to reduce service ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

value: - Managing relationships with MSPs and external IT suppliers, ensuring SLAs and KPIs are achieved - Overseeing IT helpdesk performance, escalations, incident trends, and root cause analysis - Acting as an escalation point for complex infrastructure and end-user support issues - Managing user lifecycle processes including onboarding, offboarding ...

line support for enterprise systems, ideally including Microsoft Dynamics 365 (Customer Engagement) and the Power Platform. You will be confident troubleshooting incidents, carrying out root cause analysis, supporting integrations, and maintaining system performance and data integrity. You will be comfortable configuring and enhancing applications to meet evolving ...

Okta, Jamf and endpoint security platforms Support onboarding/offboarding workflows and identity management integrations Monitor device compliance and drive proactive remediation activities Produce root cause analysis reports and contribute to continual service improvement Manage ticket queues and coordinate with third-party suppliers where required Support monthly ...