1 to 25 of 143 Remote/Hybrid Root Cause Analysis Jobs in London

Software Engineer to join our UK Production Support team. Your primary focus will be supporting our live client environments, investigating complex technical issues, performing root cause analysis, and working closely with development teams to drive resolution. You'll play a critical role in ensuring the stability, performance … reliability of GBST's wealth management platforms. Your day-to-day may include: Investigating and resolving complex production incidents across client environments. Performing root cause analysis and providing detailed technical findings to development teams. Analysing application, infrastructure and integration logs to identify system issues and performance bottlenecks. ...

alignment and technical consistency. Combining rigorous analytical depth with confident customer-facing communication, you will conduct system-level testing, drive rapid design iterations through root-cause failure analysis, and interface directly with customer stakeholders. The day-to-day Drive systems engineering execution across the entire V-cycle … design, integration, verification, validation, and release), with an emphasis on software systems. Plan and execute system-level testing; analyse complex test data and lead root-cause analysis on failures and anomalies to steer rapid design iterations. Collaborate daily across multi-disciplinary engineering tracks - partnering closely with software ...

Ansible Experience building and managing CI/CD pipelines using GitLab CI/CD, GitHub Actions, Jenkins or similar Experience with incident response, root cause analysis and driving improvements to the reliability and performance of production systems Commercial experience with Microsoft Azure or another major cloud platform … Linux-based production environments Build and improve containerised environments using Docker and Kubernetes Diagnose complex infrastructure, networking and performance issues, supporting incident response and root cause analysis Develop automation, Infrastructure as Code and CI/CD processes to improve engineering efficiency and reliability Implement and enhance monitoring ...

self-service capabilities and better engineering workflows. Participate in on-call rotations supporting production services and lead technical incident response during major incidents. Drive root cause analysis and ensure meaningful preventative actions are delivered after incidents. Improve operational readiness through runbooks, playbooks, automation and clear production support … deployment automation. – Essential Strong understanding of monitoring, observability, telemetry, SLOs, SLIs and error budgets. – Essential Experience participating in on-call, incident management and root cause analysis processes. – Essential Ability to write production-quality code and automation in languages such as Python, Go, – Essential Java or similar-– Essential ...

problems, risks, and service-improvement initiatives across assigned client environments. The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support Major Incident Management events, monitor client service health, and partner across Service teams to ensure issues are resolved thoroughly … outstanding actions, and backlog-reduction initiatives Identify recurring incidents, trends, and systemic issues that require Problem Management and coordinate the appropriate follow-through Facilitate Root Cause Analyses, ensuring technical contributors provide complete findings and documentation meets internal and client-ready quality standards Support Major Incident Management activities ...

data platform that powers CB’s suite of products Experience in analyzing and troubleshooting production database issues using Redgate monitoring/logs, with strong root‐cause analysis and performance diagnostics skills Analyse, design, and implement database solutions for given business and technical problems Enhance existing backend data … data modelling decisions Hands‐on experience with database monitoring tools such as Redgate SQL Monitor to diagnose production issues, analyze performance bottlenecks, and perform root‐cause analysis Experience with SQL Server database release processes, including schema migrations, deployment scripts, versioning, rollback strategies, and production release validation Solid ...

fleet end-to-end, including setup, maintenance, and troubleshooting. Maintain FOB office environments to ensure they are always in excellent working order. Incident Management & Root Cause AnalysisInitiate tracking of potential business blocking issues and partner with engineering teams to drive to full resolution. Go beyond the quick … conduct thorough root cause analysis and implement solutions that prevent recurrence. Apply a proactive troubleshooting mindset to identify systemic issues before they affect users at scale. Systems Administration & AutomationInstall, configure, and maintain Windows and Mac workstations across the organisation. Implementation of process automations that reduce friction ...

application and cloud teams Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding … administration skills and deep understanding of event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical ...

/OSMF.Manage storage volume allocation, capacity planning, and utilization reporting. Support and participate in disaster recovery testing and recovery exercises. Perform root cause analysis for storage-related incidents and implement preventive actions. Collaborate with systems programming, network, database, and application teams to ensure seamless service delivery. Utilize … perform long-term capacity planning activities. Participate in software installations, maintenance activities, infrastructure upgrades, and storage migrations. Support critical incident resolution and contribute to root cause analysis initiatives. Participate in disaster recovery planning, testing, and execution activities. Provide after-hours and weekend support for maintenance windows ...

/OSMF. Manage storage volume allocation, capacity planning, and utilization reporting. Support and participate in disaster recovery testing and recovery exercises. Perform root cause analysis for storage-related incidents and implement preventive actions. Collaborate with systems programming, network, database, and application teams to ensure seamless service delivery. … perform long-term capacity planning activities. Participate in software installations, maintenance activities, infrastructure upgrades, and storage migrations. Support critical incident resolution and contribute to root cause analysis initiatives. Participate in disaster recovery planning, testing, and execution activities. Provide after-hours and weekend support for maintenance windows ...

involves working with a Programme Manager to analyse and document client data quality issues across multiple asset classes, with a focus on data investigation, root cause analysis, and remediation strategy definition. Ideal candidates will document issues, map data flows, perform root cause analysis, #J ...

client data quality issues across multiple asset classes within a front office/investment banking environment. The role is heavily focused on data investigation, root cause analysis, and supporting the definition of remediation strategies. Key responsibilities include: Systematically documenting and analysing client reference data quality issues Mapping … data flows, sources, and ownership across asset classes (credit, rates, FX, etc.) Performing root cause analysis (technology, process, governance, ownership gaps) Maintaining structured data issue logs with impact assessments and recommendations Supporting the development of remediation roadmaps and prioritisation frameworks Collaborating with business stakeholders and technical teams ...

helping close capability gaps through training, hiring, and documentation. Technical depth & innovation. You lead the toughest technical investigations – debugging, source code analysis, root cause analysis – and drive the process improvements, automation, and AI adoption that make the whole team faster. Customer relationships. You build trusted, senior … databases, load balancers, proxies, SSO, OAuth/OIDC, and Identity Providers. Sharp debugging instincts and excellent communication – you can move from symptom to root cause and explain it clearly to both customers and internal teams. Demonstrated ability to lead without authority, and a growth mindset: curious, humble ...

recurrence, ageing, service‐level breach, data readiness, milestone exposure, dependency failure and reputational consequence. Triage material risks and issues, assess impact and likelihood, identify root cause and required decision‐makers, agree preventative, detective and corrective mitigations, and coordinate cross‐functional resolution through to evidenced closure and residual‐risk … plan, resource model, organisation view, RACI, RAID log, decision log, action tracker, implementation scorecard and management dashboard catalogue. Coordinate post‐incident reviews and thematic analysis to determine root causes, control gaps, cross‐client exposure and lessons learned; ensure corrective actions are embedded into monitoring, runbooks, standards and future ...

services within the WTW environment in a Tier 3 capacity. The role is London based with a hybrid work style. The Role Perform analysis and tuning of WAF policies to minimise false positives and false negatives while maintaining an appropriate security posture. Design, implement, maintain and optimise WAF policies … rule exclusions, rate-limiting policies and bot protection controls. Support transition of WAF policies from Detection mode to Prevention/Block mode through structured analysis, tuning, testing and stakeholder engagement. Analyse attack patterns, logs and telemetry to identify emerging threats and implement effective mitigations. Work closely with application owners ...

manage application enhancements through to live operation. Key Responsibilities Participate in proactive knowledge transfer activities with incumbent suppliers Conduct code review and quality analysis, including the review of complete services and implementation of code scanning tooling Review and improve technical documentation such as architecture overviews, deployment process definition … support are dealt with according to set standards and procedures, and suggest ways to improve those processes over time Participate in incident investigation/root‐cause analysis and deliver technical solutions targeting the root cause within agreed SLAs Implement application enhancements to improve business performance ...

operational efficiencies, strengthening incident management, problem management and knowledge sharing practices. Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training. Fosters a culture that promotes transparency and innovation for increased team productivity. … languages and skillsExcellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOpsExcellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacksOperational experience of deploying and running services at scale on top of Docker/Kubernetes stack ...

engineering best practices including code review, pair programming, and test-driven development. Drives Continuous Delivery and Automation efforts across supported applications by means of Root Cause Analysis reviews, knowledge management, performance tuning, and user training. Operates and evolves CI/CD pipelines, Infrastructure-as-Code tooling … containerisation, etc.).Polyglot full-stack developer mentality and ability to pick up new languages and skills. Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application, and database stacks. Operational experience of deploying and running services at scale on top of Docker/ ...

data platform that powers CB's suite of productsExperience in analyzing and troubleshooting production database issues using Redgate monitoring/logs, with strong root-cause analysis and performance diagnostics skillsAnalyse, design, and implement database solutions for given business and technical problemsEnhance existing backend data platforms to deliver … data modelling decisionsHands-on experience with database monitoring tools such as Redgate SQL Monitor to diagnose production issues, analyze performance bottlenecks, and perform root-cause analysisExperience with SQL Server database release processes, including schema migrations, deployment scripts, versioning, rollback strategies, and production release validationSolid experience modelling, designing ...

capacity using Azure Monitor, SNMP, Syslog, NetFlow and network monitoring platforms. Investigate network incidents across cloud, corporate, distribution and retail environments and perform root-cause analysis where appropriate. Take responsibility for assigned incidents and technical tasks through investigation, escalation and resolution. Engage directly with ISPs, carriers … certifications are also encouraged to apply. Skills & Attributes Strong interest in networking, cloud technologies and network security. Logical and methodical approach to troubleshooting and root-cause analysis. Able to take responsibility for assigned technical work while recognising when escalation or guidance is required. Willing to perform hands ...

site implementations. Ensure SLAs, uptime targets, and performance KPIs are consistently achieved. Provide mentorship and guidance to the junior team member. Support root cause analysis and produce post-incident reports where required. Logistics & Asset Management Oversight Oversee device procurement, stock control, and lifecycle planning. Supervise preparation, configuration … switches, and firewalls. Solid Windows OS knowledge (event logs, command line, system configuration). Experience with remote device management tools. Ability to perform structured root cause analysis. Understanding of endpoint security and device compliance best practices. Strong documentation and asset management discipline. Desirable Technical Knowledge ANPR systems ...

stakeholders to understand strategic objectives, business challenges, operational needs, capabilities and processes.* Elicit, analyse, document and validate business and functional requirements using appropriate business analysis techniques.* Facilitate workshops, interviews and requirements-gathering sessions across Claims, Operations, Product, Technology and Change teams.* Translate business needs into clear epics, features, user … Owner, Engineering Delivery Lead developers, data teams and Quality Assurance teams to ensure requirements are understood and delivered as intended.* Create and maintain business analysis artefacts, including business requirements documents, process maps, data models, user journeys, use cases and requirements traceability matrices.* Support the Claims Product Owner with backlog ...

Responsibilities Engage directly with business stakeholders, report owners, and customers to gather, analyze, and refine business requirements. Translate business requirements into SQL-based data analysis, reports, dashboards, and actionable insights. Perform root cause analysis and investigate data quality, reporting, and operational issues. Develop ad hoc analyses … Skills Strong expertise in SQL with the ability to write complex queries, troubleshoot issues, and perform advanced data analysis. Proficiency in Python for data analysis, data profiling, exploratory analysis, and rapid prototyping. Solid understanding of data modeling concepts , relational databases, and analytical data structures. Experience working with Azure ...

continuous performance uplift. RAN Optimisation: Lead feature and parameter optimisation trials across Nokia and Ericsson RAN, assessing network impacts and quantifying gains. Deep-Dive Analysis: Conduct root cause analysis of performance degradation using drive test logs, Wireshark, OSS data, and CN protocol analysis ...

DICOM, etc.) Networking concepts. SQL/Oracle, Experience with Cloud Environments. Preferred Certification in AWS Cert Path: Cloud PractitionerStrong written and verbal communication skills, Root Cause Analysis (RCA), Data Analysis & Interpretation, Strategic Planning, Stakeholder Management, Technical Documentation, Capability Assessment, Technical Presentations, Risk Assessments, Program Management ...