Manager - eCommerce (fixed-term contract) Step into the heart of Disney's digital retail experience as a Digital Operations Manager - eCommerce, supporting our SalesforceCommerceCloud (SFCC) platform across the EMEA region. This role sits within the Digital Product & Experience team, where we craft seamless, high-performing online journeys that bring the magic of Disney to life … office in Hammersmith, requiring four days of on-site attendance per week. What You Will Do Platform & Site Operations Optimise the use of SalesforceCommerceCloud (SFCC) tools and capabilities to ensure high-performing, guest-focused eCommerce sites across EMEA. Monitor site health and performance, proactively identifying issues and ensuring timely resolution through clearly defined escalation paths. … and alignment with business goals. Ensure effective management of associated budgets, driving cost-efficiency without compromising quality. Support contract renewals, compliance checks, and cost optimization efforts. Primary liaison with Salesforce TAM and account team on health checks and support cases Project & Roadmap Delivery Lead eCommerce projects as required, delivering on time and within budget while ensuring alignment with strategic More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mason Frank
Job Title: Salesforce Business Analyst (Contract) Location: Hybrid (Remote with occasional on-site meetings, London) Contract Duration: 8 Months Industry: Retail Day Rate: 500 - 550 (Outside IR35) About the Role I am working with a leading retail brand currently embarking on a major digital transformation programme. As part of this initiative, they are implementing Sales Cloud , Service Cloud , and CommerceCloud . They are looking for an experienced Salesforce Business Analyst to join the team on an 8-month contract to act as the Lead BA across the Salesforce workstreams. This is a critical role bridging the gap between stakeholders, technical teams, and project management to ensure successful delivery of the platform. Key … Responsibilities Act as the Lead Business Analyst across Salesforce implementation projects Serve as the primary liaison between the Salesforce delivery teams and Project Manager Gather, analyse, and document business requirements across Sales Cloud, Service Cloud, and CommerceCloud Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria Translate business needs More ❯
Uxbridge, Middlesex, England, United Kingdom Hybrid / WFH Options
Parkside Office Professional
Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 F&O and SalesforceCommerceCloud , and ensuring a seamless experience for both B2C and B2B customers. This is a hands-on, strategic role where you will drive adoption, support teams … internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (SalesforceCommerceCloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability More ❯
Uxbridge, Greater London, United Kingdom Hybrid / WFH Options
Parkside
Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 F&O and SalesforceCommerceCloud , and ensuring a seamless experience for both B2C and B2B customers. This is a hands-on, strategic role where you will drive adoption, support teams … internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (SalesforceCommerceCloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability More ❯
Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, CommerceCloud … exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability. Key … deduplication, and cleansing. Support report/dashboard creation. Training & Adoption: Develop training materials and documentation to promote adoption and best practices. What You Will Bring Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance. Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable. Strong understanding of Salesforce governance (data management More ❯
Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, CommerceCloud … exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability. Key … deduplication, and cleansing. Support report/dashboard creation. Training & Adoption: Develop training materials and documentation to promote adoption and best practices. What You Will Bring Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance. Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable. Strong understanding of Salesforce governance (data management More ❯
architectures. Your responsibilities will include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash … architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems … Experience with commerce platforms (such as Salesforcecommercecloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led More ❯
as a Business Analyst 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role. Exposure to ecommerce platforms, ideally SalesforceCommerceCloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce). Good understanding of agile delivery processes and tools (e.g. Jira, Confluence). Strong communication, collaboration, and organisational skills. Willingness to More ❯
our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry. BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.Reporting to … platform. Deliver compelling capabilities demonstrations of the BigCommerce platform and address high-level technical questions, serving as a subject matter expert around how eCommerce platforms fit within overall digital commerce ecosystems. Plan, organize, lead, and control balanced revenue growth, continued merchant awareness and customer satisfaction with a long term, multi-year focus. Serve as a role model, source of … Experience working in a Recurring Revenue or SaaS organization or Agency/systems integrator implementing ecommerce platforms and solutions. Deep understanding of a variety of eCommerce platforms including Magento, SalesforceCommerceCloud, and Shopify Bachelor's degree, ideally in business or similar field preferred. Ability to travel domestically or internationally as needed. This job may require upwards More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
teams. Ensure data-driven decision-making through robust reporting and analysis. Essential Skills & Experience Strong analytical skills with proficiency in Excel, Power BI, and Google Analytics . Experience in SalesforceCommerceCloud or similar eCommerce platforms. Ability to create clear, actionable reports and communicate findings effectively. Comfortable managing trading calendars and coordinating with multiple stakeholders. Confident presenting More ❯