21 of 21 Remote/Hybrid Service Analyst Jobs in London

Service Management Analyst

Location
Greater London, England, United Kingdom
Title: Service Management Analyst Reports to: Manager, Service Management Department: Service Management Location: London, United Kingdom – Remote Schedule: 9:00 AM – 6:00 PM Eastern Time Term: International Contractor About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity … strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance ...

Service Analyst

Location
Greater London, England, United Kingdom
Location: London Employment: Permanent, full-time Salary: 47750 Posted Date: 28 Sep 2026 Closing Date: 12 Oct 2026 We’re looking for a Service Analyst (Grade 9) to join our Settlement & Insights team at Elexon on a permanent basis. In this role, you’ll support … delivery of Settlement services, ensuring Elexon continues to meet its Balancing and Settlement Code (BSC) obligations while providing a high-quality service to customers. You’ll work closely with other analysts, customers and stakeholders to resolve queries, monitor operational performance and support the continuous improvement of our services. This ...

Service Delivery Analyst (12 Month FTC)

Location
Greater London, England, United Kingdom
Help Shape and Improve IT Services Within a Leading Organisation We’re recruiting for a Service Delivery Analyst to join a successful and well-established financial services organisation on a 12-month fixed-term contract . This is an exciting opportunity for an IT Service Management professional … enjoys working across service governance, continual improvement, change management and stakeholder engagement. You’ll play an important role in helping to enhance the quality, efficiency and effectiveness of IT services delivered across the business. Working as part of a collaborative service delivery function, you’ll gain exposure ...

Remote IT Service Management Analyst

Location
Greater London, England, United Kingdom
Atlas Technica in London, United Kingdom – remote is seeking a Service Management Analyst to join the Service Management team. This proactive, client-facing role improves service performance, drives accountability, and coordinates cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client … environments. The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support #J-18808-Ljbffr ...

Hybrid IT Service Analyst – London | Impact & Innovation

Location
Greater London, England, United Kingdom
Nucleus is seeking an IT Service Analyst to join our global team on a hybrid basis from the London office. You will support IT services and incident management across the business, liaising with colleagues in science and communications to ensure smooth operations. This role suits a proactive problem ...

IT Service Cost Analyst

Location
Greater London, England, United Kingdom
Service Cost Analyst Join a team where Purpose drives everything we do, Ambition fuels our growth, Respect shapes our culture and Trust builds our foundation. We're not just hiring we're inviting you to build the future with us. If you're curious, driven, and ready … next move. Contract: 12 months maternity cover. Working hours: 35 hours per week is full time. Salary: Circa £40,000 Location: London Reporting to: Service Management Manager By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. ...

Service Desk Analyst Contract, 3 months £200pd, Hybrid

Hiring Organisation
Langley James Limited
Location
Central London, London, United Kingdom
Employment Type
Contract
Contract Rate
Up to £200 per day
Service Desk Analyst, Soho, London, near Oxford Circus (W1B 3AG), £200 per day, inside IR35 | 3 month contract | Starting 26 October, Office based Monday, Tuesday and Friday A global media company needs an IT Service Desk Analyst to support its London office of around 70 users … enjoys being the person users turn to. The work Desk side and remote support for UK users Logging, prioritising and resolving tickets to agreed service levels Active Directory and Office 365 user administration Setting up new equipment, plus hardware repairs and replacements Software installs and upgrades Supporting monthly patching ...

Service Desk Analyst

Hiring Organisation
Gardiner & Theobald LLP
Location
London, Fitzrovia, United Kingdom
Employment Type
Permanent
Gardiner and Theobald is an independent construction and property consultancy committed to providing world class service to our clients. Our dedicated team of over 1,300 people delivers Cost Management, Project Management and Specialist Consultancy services from a network of UK and US offices bound by a common purpose … believe in the quality of experiences and investing in a collaborative culture where all can thrive. About the Role We are recruiting an experienced Service Desk Analyst to join our IT Service Desk team, supporting approximately 1,400 users across the UK. This is a hands ...

Remote ITIL Service Management Analyst

Location
Greater London, England, United Kingdom
Atlas Technica is seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance, driving accountability, and coordinating cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client … environments. The role leads ITIL-aligned Incident and Problem Management activities, supports Major Incident Management events, monitors client service #J-18808-Ljbffr ...

Service Desk Analyst

Hiring Organisation
Bates Wells
Location
Greater London, United Kingdom
Employment Type
Full Time
myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We are seeking a motivated and enthusiastic Service Desk Analyst to join our growing law firm. You will be the first point of contact for IT Support within the firm … offers excellent opportunities to learn, develop, and progress within the team and provide a strong foundation in IT support. The role requires strong customer service skills, good problem‐solving ability, and confidence working in a fast‐paced environment. You will have a genuine passion for customer service ...

IT Service Delivery Analyst

Hiring Organisation
Heidrick & Struggles International
Location
London, UK
Employment Type
Full-time
role will initially focus on supporting IT needs in the London office, with plans to expand coverage to other offices in Europe. The IT Service Delivery Analyst is an advocate for Heidrick users, with the primary objective of helping colleagues work more efficiently and productively. This role … primary areas of focus. First, the analyst serves as a key escalation point, providing in-person and remote technical support, troubleshooting complex issues, maintaining clear process documentation, and ensuring timely incident resolution to support business continuity. Second, the analyst is expected to develop subject matter expertise ...

Hybrid Service Desk Analyst — 2nd Line IT Support (O365)

Location
Greater London, England, United Kingdom
Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Principal Service Desk Analyst – Flexible/Remote

Location
Greater London, England, United Kingdom
Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods. ...

Security Analyst - Emerging Technology - Financial Services

Hiring Organisation
Accenture
Location
London, UK
Employment Type
Full-time
Security Analyst – Emerging Technology - Financial ServicesLocation Flexible: UK (With Client Travel)Career Level: Senior Analyst Salary: Competitive Salary & Package (Dependent on Experience)Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across … communities in which we work and live. It is personal to all of us." – Julie Sweet, Accenture CEOAs a team: We are seeking Financial Service Cybersecurity Emerging Technology Analyst to join our rapidly growing UK & Ireland Financial Services Cybersecurity Practice. Are you passionate about cyber security, emerging technologies ...

Hybrid Triage Analyst — Incident & Service Management

Location
Greater London, England, United Kingdom
Collinson Group in London seeks a Triage Analyst to coordinate end-to-end triage, assess issues and manage service requests. You will prioritise, track progress and communicate with stakeholders to protect service performance. You will produce dashboards, analyze incident trends and collaborate with business and technology teams ...

Technical Services Analyst

Location
Greater London, England, United Kingdom
Role We are looking for a Technical Services Analyst to provide day-to-day technical support as part of our IT Service Desk team. In this role, you will handle requests and monitor resolution activity, delivering world-class service and assistance across our club’s internal … meet the needs of our club. You will help maintain current systems and processes, provide professional support to internal colleagues, and promote the Service Desk Team as a proactive and recognised business partner. Who we are We are one of the most famous clubs in world football, with ...

Senior Test Automation Analyst – Financial Services Experience

Location
Greater London, England, United Kingdom
Senior Test Automation Analyst – Financial Services Experience – London City Permanent Salary: Up to £70,000 + Benefits Company: Resillion ** PLEASE NOTE – DUE TO BACKGROUND CHECKS, WE CAN ONLY ACCEPT APPLICANTS WITH 5 YEARS UK ADDRESS HISTORY ** About Resillion Resillion is a global provider of digital assurance, cybersecurity, and testing … delivering trusted, customer-focused services that meet the highest professional and accreditation standards. The Role Resillion is seeking an experienced Senior Test Automation Analyst - Financial Services to support major client projects withing Banking and Financial services across the UK. This role will focus on driving automation across System Integration ...

Sales Data Analyst - Financial Services - Hybrid - London - 12 months

Hiring Organisation
Halian Technology Limited
Location
London, United Kingdom
Employment Type
Contract
Sales Data Analyst - Financial Services - Hybrid - London - 12 months Contract - Inside IR35 Halian's leading Financial Services client is looking for a Sales Data Analyst for a 12 months contract, Inside IR35, with 2-3 days in the London office. The role sits in the Sales & Operations Processes ...

Remote Service Desk Manager – Lead 400+ Analysts

Location
Greater London, England, United Kingdom
Solirius Reply part of the Reply Group is seeking a Service Desk Manager to lead a mature, remote-enabled support function for 400+ analysts. You will orchestrate triage, incident resolution, and escalation to Cloud/Software Engineering teams, while fine-tuning Jira workflows to optimize performance. With 5+ years … leadership and active UK SC clearance, you will drive continuous service improvements, maintain high customer satisfaction, and align operations with complex client needs in a #J-18808-Ljbffr ...

BI analyst for Children’s Services

Location
Greater London, England, United Kingdom
data-informed decision-making across our Children and Young People Directorate Задачи: Working within the Children and Young People Directorates as a Business Intelligence Analyst, you will transform complex data into meaningful insights that inform decision-making across Children's Services. Using Power BI, SQL and other analytical tools … outcomes for residents Требования: We are looking for a curious and analytical individual who can turn complex data into meaningful insight and help drive service improvement. You will be confident working with large datasets, creating engaging dashboards and communicating findings to a wide range of audiences. Equally important ...

Business Analyst (Financial Services)

Location
Greater London, England, United Kingdom
development teams Facilitate UAT sessions and manage requirement traceability Support regulatory compliance analysis for financial services clients Requirements 4+ years as a Business Analyst in financial services or fintech Strong understanding of banking operations, payments, or insurance workflows Experience with Agile methodologies (Scrum, Kanban) Proficiency in requirements management tools ...