1 to 25 of 41 Remote/Hybrid Service Delivery Jobs in London

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride … Hybrid/Remote The ideal candidates will possess active SC clearance and have a solid background in Service Delivery, along with the following skills and experience: Proven experience in Service Delivery, specifically within ERP Oracle Fusion Live Services. Knowledge of IT Service Management (ITSM ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal and external dependencies. Ensure ...

Consultant – Service Management My client, a leading business services organisation with headquarters in Chancery Lane, is seeking to hire an experienced IFS Consultant specializing in the Service Management module to support the implementation, configuration, and optimization of IFS Service Management solutions. The consultant will work closely with … business stakeholders and technical teams to ensure the system supports end-to-end service operations, improves service delivery efficiency, and aligns with business processes. This role requires strong functional expertise in IFS Service Management combined with hands-on implementation experience and the ability to translate business ...

enforcement organisation that is a national network dedicated to protecting the public and keeping the UK safe from terrorism is seeking an experienced Senior Service Designer to join the Service Design & Transition function within DDAT. You will play a vital role in shaping, designing, and guiding the development … lead design direction for a major programme, mentor junior designers, and ensure that all services are designed around user needs, operational effectiveness, and secure delivery models. This role aligns to the Government Digital and Data Professional Capability Framework for Senior Service Designers. This is an initial 6-month ...

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride ...

Head of Infrastructure (Fully Remote) Infrastructure Leadership, Vendor & 3rd Party Management, Service Delivery, RFPs, Hands-On IT Strategy Permanent | Fully Remote | Up to £80,000 DOE Charles Simon Associates are recruiting an experienced Head of Infrastructure to join a well-established, market-leading organisation on a permanent, fully … remote basis. This senior leadership role offers the opportunity to shape infrastructure strategy while staying close to delivery in a heavily outsourced environment. This role is ideal for a hands-on infrastructure leader who excels in vendor management, service delivery, and team leadership, and who enjoys operating ...

CAFM Systems Administrator is a newly created position, and you will play a key role in the implementation of ServiceNow for Workplace Service Delivery (WSD). Overseeing the CAFM system, youll help establish the recently rolled out ServiceNow WSD core offerings of space management, case management and visitor … data findings and reports to stakeholders, facilitating informed decision-making across the firm. Product creation: Oversee all stages of product creation for ServiceNow Workplace Service Delivery, including design and development. Conduct final reviews to ensure quality and compliance before releasing the product to customers. Reporting and performance monitoring ...

which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: United Kingdom Fully remote Salary … will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. This company values exceptional academics including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related ...

Manchester (c. 4 days per year on site) Hours: 37.5 hours per week Salary: £38,000 - £45,000 Contract: Permanent Reporting to: Head of Service Delivery About the Organisation This opportunity is with a national, award-winning apprenticeship and professional training provider, specialising in IT, Digital, and Professional … with employers to bridge skills gaps and drive long-term career development. The business is recognised for its exceptional learner and employer satisfaction, innovative delivery models, and commitment to social impact. It offers a modern, remote-first learning environment supported by strong quality, compliance, and learner-support teams. ...

Service Design Architect Location: Remote Salary: £450 - £500 per day (Inside IR35) The Role Our client is a managed services provider delivering cybersecurity, communications and connectivity solutions. For more than 20 years, they have supported UK organisations with reliable, scalable services designed around customer needs. They are recruiting … Service Design Architect to join their pre-sales function. The role is responsible for designing managed service solutions across monitoring, hardware and software support, service desk, remote management and service improvement. Working alongside sales and technical specialists, you will create solutions that are commercially viable, technically ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration … automation capabilities as a strategic extension of their IT operations. Youll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited ...

Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk … administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

expertise will ensure changes are implemented efficiently, with minimal risk or disruption , while meeting internal controls and regulatory standards. You will join the IT Service Delivery team , responsible for managing tools and processes that enable delivery and support of IT services. The team drives continuous improvement … Service Management (ITSM) , with a strong focus on operational resilience and DORA compliance . What You'll Be Doing Change Governance & Execution Lead the end-to-end IT change management process , covering standard, emergency, and major changes. Chair Change Advisory Board (CAB) meetings , ensuring changes are assessed, approved ...

Release Analyst This is a rare opportunity for a Senior Delivery Analyst to step into a newly created role where process, governance, and influence matter more than hands-on technical delivery. You will take full ownership of release and delivery activity across a complex IT environment, sitting independently … from Change, with the mandate to define, embed, and continuously improve how delivery is done. This is a role for someone who enjoys structure, accountability, and being the calm, trusted presence at the centre of delivery. Why this role stands out Ownership of a newly created, high-visibility role ...

Role: Payroll and HCM Delivery Manager ( Oracle Fusion Cloud) Salary/Rate: £600-700 per day inside IR35 Location: Hybrid Bristol or London Contract Duration: until March '26 We are currently looking for a Payroll and HCM Delivery Manager (Oracle Fusion Cloud) for our government client. This Payroll … Delivery Manager (Oracle Fusion Cloud) role is hybrid, based between up to 3 days per week on site and the remainder of the week working remotely. There is no further flexibility with expected time on site. Office locations include Bristol or London, as preferred. The contract for the Payroll ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Technical expertise in Oracle Integration Cloud ( OIC ), Oracle … Service Oriented Architecture ( SOA ), and Oracle Service Bus ( OSB ) Bachelor's degree in computer science, Information Technology, or a related field 7+ years of experience in integration development , with at least 5 + years demonstrated experience with OIC Experience securing integrations via OCI Vault , certificates, and OAuth2 tokens ...

impact incidents to identify underlying issues and implement permanent fixes. Log and track problems through to resolution and closure to reduce recurrence and improve service stability. Maintain and govern the Known Error Database (KEDB) to ensure documented workarounds are available and knowledge is shared across regional teams. Collaborate with … EMEA offices to maintain standardization and operational integrity. Reporting & Continuous Improvement Produce regular reports and dashboards on incident trends, problem resolution progress, and service performance to provide visibility and inform decision-making at senior levels. Identify opportunities to improve incident and problem management processes, tools, and automation to enhance ...

root cause analysis (RCA) for recurring or high-impact incidents. Log and track problems through to resolution and closure to reduce recurrence and improve service stability . Maintain and govern the Known Error Database (KEDB) to ensure knowledge sharing across teams. Collaborate with engineering, infrastructure, and application teams … Enforce consistent process adherence across EMEA to maintain standardisation and operational integrity. Produce regular reports and dashboards on incident trends, problem resolution progress, and service performance. Identify opportunities to improve processes, tools, and automation to reduce operational risk. Participate in service reviews and post-incident/post-problem ...

modern, cloud-first global estate. This is a senior, hands-on role where you'll combine technical leadership, architecture-level troubleshooting and project delivery whilst playing a key part in major infrastructure programmes, migrations and platform modernisation initiatives. What You'll Do: Act as the senior technical lead … alongside PMO teams Lead 3rd-line support across cloud, data centre, network and unified communications platforms Drive continuous improvement across monitoring, security, automation and service management processes Provide design input and technical governance across new and existing infrastructure initiatives Support on-call and escalation processes as part ...

Contract Business Analyst (IT Service Management/Operations) 6 months with a view to extending Outside IR35 Flexible hybrid working (London/remote) Context We're seeking an experienced Business Analyst to join a high-profile UK IT Operations centralisation programme. This is a hands-on, impactful role supporting … discovery, transition, and change management phases of a major IT transformation initiative. You'll play a central role in standardising and streamlining IT service delivery across multiple business units, working closely with senior IT leaders. This is a high-visibility position where your expertise will directly shape ...

Title: Lead Technical Consultant – Service Operations - Dynatrace, AppDynamics, Datadog Location: Hybrid (UK, with travel as required) Type: Full-time Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations , led by a serial entrepreneur with a proven track record … building successful businesses. This is your chance to join a team breaking the mold in enterprise service delivery and shaping the future of IT Operations from the ground up. We’re looking for a Lead Technical Consultant who thrives in complex enterprise environments and loves working with cutting ...

also for robust stakeholder engagement, supplier governance, and commercial accountability. As the senior point of ownership, you will translate strategic priorities into actionable delivery plans, manage stakeholder expectations, and own the platform roadmap. You will be responsible for managing vendor relationships, licensing, and procurement activities as well as creating … Statements of Work (SOWs) and overseeing contract delivery. You will champion a user-centred approach to delivery and ensure agile product practices are embedded across multidisciplinary teams. This role sits within the wider Product & Delivery function and reports to the Head of Digital Product Delivery. Main duties ...

Lead for a local authority based in Hackney. This role involves leading a comprehensive programme to implement the Digital Strategy, ensuring effective management and delivery of digital transformation projects. The ideal candidate will be responsible for developing a digital roadmap, managing multi-disciplinary teams, and embedding cultural changes … digital initiatives. Day-to-Day of the Role: Lead the implementation of the Digital Strategy, ensuring robust programme and project management to support the delivery of programme benefits. Develop and implement a roadmap for digital transformation, advising and supporting workstream leads and directors. Manage multi-disciplinary project teams ...