1 to 25 of 234 Remote/Hybrid Service Delivery Jobs in London

industry news, or just browsing what’s on the market. Location: London - Hybrid (2 Days) – Travel to Milton Keynes RequiredReports to: Head of IT Service and OperationsThe roleAre you an experienced and motivated IT Service Delivery Manager? We’re looking for someone like you to lead … optimize our IT service operations! You’ll be overseeing the Service Analysts and IT Helpdesk teams, ensuring that our internal users receive seamless and high-quality IT services.This role is crucial for driving efficiency, enhancing service levels, and nurturing a customer-centric approach within our IT department.As ...

description Connect to your IndustryDeloitte's Engineering practice is at the forefront of transforming businesses by bringing together cutting-edge tech programme delivery, quality assurance, and testing expertise. We empower clients to modernise their core business through our deep capabilities in application and infrastructure engineering, cloud strategy, transformation … well as how teams deliver value to their customers and the organisation. Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global ...

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate … will act as the primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management, service ...

profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across … diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.Job DescriptionThe roleThe Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow ...

#e6e6e6; } tr th { background-color: #f5f5f5; } 12-Month Fixed-Term Contract Central London (Hybrid: 3 Days in Office/2 Days Remote) Lead IT Service Delivery for a Prestigious Financial Services Organisation We're supporting a highly respected and growing financial services business in the search … experienced Service Delivery & Support Manager to join on a 12-month fixed-term contract . This is an excellent opportunity to take ownership of a critical IT service function within a collaborative, fast-paced environment where technology plays a key role in supporting business operations. ...

Senior Service Delivery Manager - Active UK Government Security Clearance Required Location : UK - Hybrid/customer-site requirements TBC Contract : 6-month contract, with view to extend Day Rate : £600 - £650 per day, Inside IR35 Start : ASAP/TBC About Appvia Appvia is a specialist cloud, platform, and solutions … reliability, and adopt cloud-native practices that enable long-term, sustainable delivery. Our engineering capability spans AWS, Azure, platform engineering, networking, software, data, AI, delivery, and managed services. We work across complex, high-impact environments in both the public and private sector, where security, resilience, operational excellence, and service ...

Head of IT Service Delivery (EMEA & Asia) Global Law Firm – London Hybrid Working – 3 days office/2 days from home Are you a Head of Technology Services or Head of IT Service Delivery looking for a rewarding new role? Have you got extensive experience … collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, manage budgets, implement processes and implement service improvement plans for the service delivery function as well as managing vendors. About you Extensive experience in a senior IT Leadership position Extensive ...

foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness: Support new service onboarding, service acceptance, transition into BAU support. Customer Management: Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance: Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Hybrid: 3 Days in Office/2 Days Remote) Help Shape and Improve IT Services Within a Leading Organisation We're recruiting for a Service Delivery Analyst to join a successful and well-established financial services organisation on a 12-month fixed-term contract . This … exciting opportunity for an IT Service Management professional who enjoys working across service governance, continual improvement, change management and stakeholder engagement. You'll play an important role in helping to enhance the quality, efficiency and effectiveness of IT services delivered across the business. Working as part ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining … characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with the business ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

Project & Service Delivery Manager Location: Kingston, Surrey - hybrid Salary: £70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focused IT Project & Service Delivery Manager to join … their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure ...

Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United … creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns ...

customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are currently recruiting for anEcommerce Service Delivery and System Operation Specialist to cover our EU market but be based in our London office. You will be reporting into the Ecommerce Product … Manager working closely with the Japanese System Operation team to understand business challenges As the Service Delivery and System Operation Specialist, you’ll be responsible for the day-to-day running of an in-house digital e-Commerce platform and responsible for the on-going Service Delivery ...

Hybrid – London and UK customer sites We’re working with a fast-growing network and cybersecurity services provider seeking an experienced Service Delivery Manager to join its managed services team. This is a genuinely end-to-end position combining service transition with ongoing service delivery. … should understand concepts such as SIEM, EDR and XDR and be comfortable working alongside SOC analysts and technical teams. The role Own the service transition and onboarding of new customers and services Manage the ongoing delivery of contracted services, SLAs and KPIs Lead quarterly service reviews with ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionAs a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.Roles & ResponsibilitiesService Reporting: Produce both customer and internal service reporting.Service Reviews: Conduct regular reviews with customers.Customer Management: Handle escalations, issues, problems, and requirements.Financial Management: Oversee invoicing and financial aspects of assigned accounts.Forecasting: Perform ...

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should … years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model ...

Technical Service Delivery Manager Location: London or Birmingham Hybrid working availabl e We are working with a leading global organisation to recruit a Technical Service Delivery Manager to join their technology function. This is an ideal opportunity for someone with a strong technical infrastructure background … looking to move into a more service-delivery- and stakeholder-focused role while remaining technically credible. You will work closely with internal stakeholders, strategic technology partners and MSPs, ensuring infrastructure services are delivered effectively, securely and to agreed standards. You'll ideally have: Proven experience working within ...

Recruitment is seeking a Head of Service Delivery for a 12-15 month FTC based in London. The role leads service delivery across multiple regions, ensuring SLA compliance, strong customer satisfaction and continuous improvement. You will oversee incident, problem, change and knowledge management, define service delivery frameworks, report KPIs, and collaborate with Account Managers to drive improvements. Hybrid work arrangement. #J-18808-Ljbffr ...

Path group, we are an official Workday Post-Deployment partner, and the foremost consultancy practice in the UK dedicated to the delivery of Workday Optimisation services across the full product platform – HCM, Financials, Advanced Analytics, Integration, Payroll etc. Our customers are based across all global regions, and our continued … skilled and interested candidates to help us build our practice in line with the growth of the Workday ecosystem across the region. The Workday Service Manager is a hands-on role. The SM manages the successful delivery of post-implementation Tier 3 services on the Workday platform ...

globally renowned end client. The Strategic Account Manager will play a critical role in the mobilisation, implementation and subsequent operational management of the service, working closely with the implementation team to ensure full operational readiness ahead of the September 2027 go-live. Following implementation, the role will assume strategic … responsibility for the ongoing service, providing leadership through a team of operational HRP leaders and acting as a key interface between the client, consortium partners and end client. Key information: Start date: Dependent on notice period Salary: c.£90,000 per annum, with flexibility for the right candidate based ...