51 to 75 of 228 Service Delivery Jobs in London

cutting-edge machine learning (ML) and large language model (LLM) solutions. These solutions will leverage structured and unstructured data to automate workflows and revolutionize service delivery. The role aims to transform the company into a technology-driven powerhouse by fostering innovation and driving business growth. Key Responsibilities: Develop and … the ability to quickly understand and apply ML solutions to diverse business problems. - Familiarity with agile development methodologies and project management frameworks for successful delivery of ML and AI projects. This role offers an outstanding opportunity to shape the future of a global leader in business process outsourcing, driving … innovation and transforming service delivery through the power of machine learning and artificial intelligence. The successful candidate will have the chance to build a world-class ML and Data Science Center of Excellence from the ground up, leaving a lasting impact on the company's growth and success. more »

knowing what it will bring. Directing REOs to attend incidents, liaising with the British Transport Police and supporting our staff to deliver an excellent service for our passengers is both challenging and rewarding. Most of the time I work on my own assessing reports sent in from staff, taking … by the Revenue & Enforcement Managers, reporting to the Southeastern Revenue and Enforcement Command and Control (SRECC) Manager In times of disruption working to the Service Delivery Plan (SDP) as Command and Control for all Revenue and Enforcement staff as 1stLine On Call Directing and monitoring CCTV usage in … and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business more »

Service Delivery Manager (SDM- Hybrid) Islington, UK Monday to Friday Full Time, Permanent 37.5hrs per week £33-35,000 The Service Delivery Manager (SDM) is responsible for the performance & achievement of SLAs within a specific area, providing leadership to a team of Health Practitioners (HPs) and … contribute and challenge within a team/area to improve performance, along with the ability to communicate with peers and senior management. An effective Service Delivery Manager must demonstrate the following skills/behaviours:- Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible … of SLAs and KPIs. Monthly 1-2-1 with team members. Cascading information to Team Members through Daily meetings/huddles with all staff3 Delivery of monthly team meetings including operational updates. To promote joint working and maximise the local relationshipsClinical and Non Clinical employees alongside theengagement structure. Responsible more »

visits to government offices to promote our services. Conduct research on international regulations to update our companys operational guidelines. Propose process improvements to enhance service delivery. Handle sensitive tasks such as viewing the deceased before transport and meeting with bereaved families. Perform external duties, including visits to government offices more »

part of the business development team to draft high quality facilities management responses to Invitations to Tender and the development of engineering and TFM service delivery models. Role Responsibility Supporting the Bid Manager and Sales Lead in providing technical responses and general narrative to bid requirements and drafting … sector Creative approach to developing maintenance packages that meet individual client requirements; including innovation, sustainability, energy management and cost savings Understanding of wider FM service lines; cleaning, CAFM, Helpdesk and front of house Attention to detail and ability to prioritise workload and meet tight deadlines Understanding of TFM and … wider FM service delivery, including cleaning services Qualifications Essential - Proven engineering/technical services background Essential APMP qualification (or similar) Essential Strong writing skills and command of the English language Desirable Educated to degree level previous bid writing experience Desirable Educated to degree level Location Fully remote London more »

Change and Release Analyst - Law Firm Change & Release Analyst required to join the IT function of an International law firm. You will join the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's ITIL-based … activities for compliance. Analyse incident logs caused by releases to identify occasions where process has not been followed and opportunities to improve. Supporting the Service Desk/Incident Managers on incidents relating to pilots, ensuring they are tracked and escalated appropriately Ensure that the software asset management system is … IT Risk register to identify and manage operational risks Supporting the Weekly CAB meetings And you: The successful candidate will have experience in a Service Delivery role, administering Release and Change activities. You'll have an ITIL qualification to Foundation level, and ideally specific Release, Control, and Validation more »

My client is currently looking for an IT Service Delivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the IT Service Desk. You will need to be a hands-on people … addition to this, you will coordinate the troubleshooting of issues, ensure escalation is prompt as applicable, and manage the IT/AV support and service provision for all school staff and students on a day to day. You will also take ownership of problems, resolving them efficiently, and working … to be directly involved in resolving IT issues when they arise with all colleagues across the business. Core Responsibilities: Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution more »

important opportunities within the larger portfolio Gain deep understanding of customers business to seek new opportunities for growth Collaborate cross-functionally to ensure seamless service delivery and client satisfaction Experience youll bring Previous account manager experience ideally from a Travel or Virtual payments sector Fully fluent in Spanish more »

we could have your perfect next role. The Role You will beresponsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

and recommending staff progression to support industry-leading skill sets. Innovation and Departmental Development. Stay updated on industry trends and collaborate to implement innovative service delivery and process improvements. Document and maintain technical SEO processes and guidelines. Technical SEO Consultancy. Provide expert technical SEO insight and recommendations to more »

Site Staff/System. * Prioritising and delegating reactive and Planned Preventative Maintenance tasks to the Engineering team and Supply Partners ensuring optimum levels of service delivery are being achieved. * Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices Get in more »

will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into … locations. Key Responsibilities: To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwoods services in North London, Redbridge and Berkshire. Troubleshoot problems with equipment installations and resolve these faults both remotely and in person. … and maintain current databases according to Company requirements including updating and maintaining asset registers Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively. To take part in training sessions and attend meetings as required. To manage and maintain more »

drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch service delivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … skills, capable of influencing stakeholders at all levels. Outstanding relationship-building abilities, fostering strong connections both internally and with suppliers and customers. Exceptional customer service skills, adept at understanding and fulfilling customer requirements to exceed expectations. Experience in managing budgets and KPIs, consistently delivering results in line with targets. more »

Head of IT Service Delivery – Law Firm – London £110-120k per annum For this role candidates MUST have previously worked at a Law firm, remote working, 2 days per week in the office. This role leads the IT service delivery capability across all of the … global offices, with direct accountability for: excellent support to partners and staff in accordance with IT service management procedures, and delivering the firm's IT training strategy, and the strategic roadmap for the delivery of all products and services within their purview. The role leads and mentors the … regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs. To be a part of the Global IT Leadership Team, and to work in close partnership with more »

secure mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation … Manager , you will serve as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer’s managed security service provision and business information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract … within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base, sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery more »

opportunities for innovation, and applying BI and advanced Data Analytics capabilities to deliver data-centric business insights. Your role involves both application/project delivery and business as usual service delivery, working closely with business and technical teams. Key Responsibilities: Application/Project Delivery: • Explore Business … and advanced Data Analytics applications. • Facilitate the resolution of complexities by collaborating with business and technical SMEs, Solution Architects, and other resources. • Manage the delivery of Proof of Concept projects and assist in formulating business cases for new products and applications. • Work with the Reporting & Analytics Lead to develop … product roadmaps and implementation strategies. • Ensure smooth transition of implemented products into business as usual service. Business as Usual Service Delivery: • Manage stakeholder demands and verify analytic needs. • Provide achievable timelines and ensure stakeholder satisfaction with results. • Solicit feedback to improve BI & Data Analytics services. • Recommend service more »

delivered to AtlasEdge via a combination of one or more external vendors, third party consultants and internal resources. You will directly peer with vendors Service Delivery functions and ensure the the Azure and Server Infrastructure function delivers a smooth and efficient networking service for AtlasEdge internal customers. … KEY ACCOUNTABILITIES Ensure that the AtlasEdge’s Azure and Server Infrastructure is optimal and maintained to provide appropriate service to the AtlasEdge estate. Provide a level of day to day Service Delivery oversight. Work alongside new & existing IT Service Provider(s) to ensure that services provided more »

delivered to AtlasEdge via a combination of one or more external vendors, third party consultants and internal resources. You will directly peer with vendors Service Delivery functions and ensure the the Azure and Server Infrastructure function delivers a smooth and efficient networking service for AtlasEdge internal customers. … KEY ACCOUNTABILITIES Ensure that the AtlasEdge’s Network is optimal and maintained to provide appropriate service to the AtlasEdge estate. Provide a level of day to day Service Delivery oversight. Work alongside new & existing IT Service Provider(s) to ensure that services provided are fit for more »

Service Designer (Must be eligible for SC) Service Designer role is more focused on the service to be offered, the service offering that will be made available to the end user via the service catalogue. The emphasis on this role is to translate client requirements … in to actionable designs for the access to, the fulfilment of and the support needed for users to consume the technical service being provided. You will have worked in complex service chains where the responsibilities are disaggregated across more than one domain of control - there will be a … engaged in the provision of services, both in-house and external organisations as typified by desegregated supply chains. Combination of agile and waterfall project delivery methods, exposure to GDS standard for service design and delivery. ITIL 3/4 experience beyond foundational level, with at least 5 years more »

and development. Proacti vely drive the transform ation/CSI activity for case management in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met within the ER function and with third party vendors. Embed the strategic dire ction for … actively engage the business to provide commercial, risk-based people solutions aligned to the firms goals and shared values. Upskill leaders and drive self-service whilst cultivating strong and meaningful relationships with leadership teams both within and outside of HR. Own the Servi ceNow case management system, ensuring the … irector (or similar role ) with genera list ER and end to end case management exp erience, with a focus on people leadership, operational/service delivery and HR transformation. Strong leader with proven people lea dership experience of managing a large team. Strong knowle dge of Employee Re more »

our Azure Platform Administrator, some of your day to day duties will include... Implement and document solutions that take advantage of internal and external service’s infrastructure directly and indirectly working with managed service partners and ensure service-take on to the infrastructure managed services Translate business … associated with the environment. Identify opportunities for optimising the set-up and configuration of systems and networks in order to improve the level of service provided to the business either through increased reliability, performance or functionality. Qualifications: Along with being whoever you want to be, in an ideal world … security ARM Templates & PowerShell utilising Azure DevOps repositories Web technologies and IIS Active Directory and Azure Active Directory Working knowledge of Change Management and Service Delivery Industry best practice (e.g.ITIL more »

Development of the Health and Safety File In addition to this we are looking for an individual to drive quality and diversity of our service offering, provide support in the management of existing clients and continuing to raise the profile of the company. You will be joining a team … a passion for safety and health to deliver delivered proportionate risk solutions for our clients. Location The role will be home based with project delivery mainly in London although we can service all parts of the UK depending on our client. London meeting attendance is therefore a requirement … of this role to service projects as required. We have serviced office breakout space available at Hamilton House (Regis), close to King’s Cross Station and the ability to reserve meeting room space as required. Responsibilities You will need to be from a consultancy or client organisation with the more »

fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll Do Reporting to the Head of Programme Delivery - Europe, the Aviation Programme Manager is responsible for leading projects to deliver aviation connectivity products and services based on Inmarsat’s Ka-band Global … band EAN solutions. Working with regional airline clients, partner and supplier organisations and internal teams, the Programme Manager will ensure a structured and focused delivery according to industry standard project and programme methods and protocols. The day-to-day Leading the delivery of aviation programmes and projects for … L-Band and EAN services Management of overall project/programme schedule and dependencies between all interconnected streams Customer focal point for project implementation, delivery and acceptance Managing aircraft modification and embodiment projects collaborating closely with airline engineering departments, MROs and Part 21 Design and Production Organisations Managing system more »

high-impact situations. Your expertise will drive measurable improvements in corporate performance, cost reductions, revenue growth, and profitability across diverse industries. Key Responsibilities: • Client Delivery: Structure and lead client engagements, delivering significant savings and meeting/exceeding client expectations. • Cloud Strategy Implementation: Develop and execute cloud strategies for private …/public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and more »

who is not a developer but is highly comfortable working with technology. The holder will have an opportunity to make a real contribution to delivery and operational efficiency at Regent College London. Specific duties and responsibilities Oversee the day-to-day operations of the Student Information System, ensuring it … on system improvement and integration projects. EDUCATION & PROFESSIONAL QUALIFICATIONS Essential: Educated to degree level or equivalent experience. Desirable: Relevant professional certifications in areas of service delivery, change management, project management. more »