3 of 3 Service Delivery Director Jobs in London

Social network you want to login/join with: Senior Director, Head of IT Service Delivery, London col-narrow-left Client: Barings Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 42bb55f91a73 Job Views: 22 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: At Barings, we are as … dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. Title: Senior Director, Head of IT Service Delivery Business Unit: Global Technology & Data Location: Charlotte, NC (Preferred) or London, UK Barings is a leading global financial services firm dedicated to … of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific. Job Summary Barings requires a Head of IT Service Delivery to work in Global Technology Infrastructure and Operations division to drive forward the delivery of infrastructure and operations services, ensure alignment with stakeholder and business expectations More ❯

employees. Based in the UK, they have operations in 100+ countries, and are continuing to drive innovation and grow. The Role: We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across … a varied role where you will get the opportunity to be a part of the continued success of this company and take ownership of the support function. Key Responsibilities: Service Desk Leadership: Manage a team of permanent staff, contractors, and third-party vendors to deliver outstanding IT support services. End-User Ambassador: Ensure consistent, high-quality service delivery … a growing team of 8 direct reports, overseeing their development through mentoring, training and reviews. Strategic Innovation: Responsible for driving change initiatives, suggesting new ideas, and leading implementation of service delivery strategies. Stakeholder Engagement: Regularly liaise with senior stakeholders to communicate progress, challenges, and opportunities for continuous improvement. Cost Efficiency: Manage the service delivery budget, maintaining More ❯

Client Relationship Director (Treasury Software) This range is provided by Affina Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range $90,000.00/yr - $170,000.00/yr Role Overview A Service Delivery Director (Client Relationships) within the Centre of Excellence (CoE) has … primary accountability for the successful delivery of services associated with the CoE program. The CoE is a tiered set of premium support services created to help clients manage and improve the processes surrounding their system usage more efficiently. This is a client-facing role, where the Service Delivery Director COE would be interacting with designated client … stakeholders to review overall service quality. This position may require some travel. Key Responsibilities Define CoE scope and strategy for delivery to meet customers’ business requirements. Drive customer satisfaction through focus on accountability and quality, including regular customer account reviews. Manage CoE resource and revenue to the agreed budget, including revenue forecasting and impact analysis. Act as the More ❯