6 of 6 Service Desk Analyst Jobs in London

Support Engineer/Service Desk Analyst – Onsite and Remote Support Join a varied, customer-facing IT support role where you’ll provide hands-on technical assistance across 5–6 dedicated client sites, troubleshoot day-to-day technology issues and help keep users productive. Alongside face-to-face … support, you’ll work with the Service Desk team to provide remote customer support, giving you exposure to both onsite and service desk environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst ...

## **Job Description****Are you looking for your next opportunity?** Sompo has a unique opportunity for a **Service Desk Analyst II** to join our **End User Support Services** Desktop Support team.This role will be responsible for working tickets assigned from our ITSM tool (Incidents & Service Requests … develop long lasting careers. **Our business, your impact, our opportunity:****What you’ll be doing:*** Monitor and manage tickets, Resolving Incidents and Fulfilling Service Requests* Analyse moderate to complex issues and take action to resolve, or route tickets to other IT resolver teams when necessary* Build: Pre-stage, Image ...

recruiter directly. Deliver exceptional IT support at a world-leading business school The Role London Business School are looking for a customer-focused Service Desk Analyst to join our Technology team and provide high-quality first-line support to our School community. This is an exciting opportunity … someone who enjoys helping people, solving problems and working in a fast-paced service environment. You will provide support to the LBS community, including faculty, students, staff, visitors, executive participants and alumni. You will support incoming queries to the Service Desk via phone, email, ticket or walk ...

Sompo Holdings, Inc. is seeking a Service Desk Analyst II to join the End User Support Services Desktop Support team in London. You will manage tickets, install and image PCs, and troubleshoot end-user hardware/software. The role supports Webex events and user provisioning, with documentation … vendor liaison responsibilities. The position requires 4+ years in a service desk, expertise with Windows 11, Office 365, AD/Exchange, and strong customer service skills. #J-18808-Ljbffr ...

resolving day-to-day tech challenges within the technology department. Client Details A financial services organisation based in London. Description Own incidents and service requests end-to-end, ensuring timely resolution and accurate documentation Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft … Support onboarding and offboarding activities, including device setup and access provisioning Communicate technical updates and resolutions clearly to users and stakeholders Contribute to continuous service improvement initiatives and reduction of recurring issues Profile A successful IT Support professional should have: An organised and detail-oriented approach to managing tasks ...

Solirius Reply part of the Reply Group is seeking a Service Desk Manager to lead a mature, remote-enabled support function for 400+ analysts. You will orchestrate triage, incident resolution, and escalation to Cloud/Software Engineering teams, while fine-tuning Jira workflows to optimize performance. With 5+ … years in leadership and active UK SC clearance, you will drive continuous service improvements, maintain high customer satisfaction, and align operations with complex client needs in a #J-18808-Ljbffr ...