101 to 111 of 111 Service Management Jobs in London

exposed to various aspects of the business. About you: Bachelor’s degree in Computer Science, Information Technology, or a related field. Familiarity with IT service management (ITSM) frameworks. Awareness of software development lifecycle (SDLC) and agile methodologies. Competency in Azure SQL, Logic apps, Dynamics CRM and application monitoring more »

support plus a range of key suppliers and consultants. You will be responsible for the day to day running of the organisations EMEA IT service, ensuring it remains accessible and secure to their computer users consisting of over 3(Apply online only) workers. Key Responsibilities: • Managing the business-as … usual IT operations covering desktop and back-end services. • Contributing to change initiatives, projects and continual improvements to the IT service. • Reporting to Senior Management on service performance progress of projects. • Contributing to the alignment between IT Service and Information Security processes in collaboration with the IT … Operations team. • Being a key member of the Incident Response Team. Essential Skills: • Experience working in IT Operations as well as proven experience at management level • Service Management qualification/s. ITIL, SDI or equivalent. • Expert knowledge of Windows/Server, VMWare, Microsoft O365, SAN, Network. • Experience more »

Role: Service Design and Transition Lead Location: City of London Salary: up to £75,000 Flexible working: 3 days in the office A world leading insurance company is looking for a Service Design and Transition Lead to join their team, this is an exciting role for somebody that … comes from a solid IT Service Management background, ambitious and is ready to take their career to the next level. Key skills and responsibilities: Solid experience working at a Senior IT Service Management Level Experienced managing IT Services Comfortable working with different teams Solid knowledge of … ITIL framework ITIL Certification Strong stakeholder engagement skills Comfortable working on several projects at once Ideally you come from a Financial service background Team leadership experience If this role sounds of interest and you would like to know more do not hesitate to contact me on or click apply more »

Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a … deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high … quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases more »

Service Transition Manager We are hiring for a Service Transition Manager. The charity is an international movement, an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of … Jesus Christ and meet human needs in his name without discrimination. Position: VAC0062 Service Transition Manager Hours: Full-time, 35 hours per week Location: London Salary: £61,753.85 pa plus travel to work allowance up to £3700 pa Contract: Permanent Benefits: Contributory Pension Scheme; Generous Travel to work Allowance … of ITIL processes and associated procedures for the transitioning of new and modified services into live operations managed by IHQ-IT. The role involves: Service Transition Change Management Problem Management Asset and Configuration Management Service Continuity Management Continual Service Improvement Service Reporting more »

supporting their professional development. Requirements: – Proven experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. – Deep understanding in ServiceNow Customer Service Management development, configuration, and integration – Legal right to work in the UK -ServiceNow Certifications (ITSM or CSM) or highly desirable. -Previously worked in more »

and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and … transformation. * Enabling continuous delivery while ensuring reliability, quality, observability, and performance * Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. * Understanding of observability and monitoring platform; Experience of having collaborated with developers to … to drive speed, productivity, and quality improvements. * Security and governance models for cloud engineering and operations -Desired * Driving IT and business automation across product management, engineering, and operations -Desired * ITIL and service management * Being comfortable in a client-facing role, with previously consulting or advisory experience. more »

delivering internal learning sessions. Requirements: - Proven experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. - Deep understanding in ServiceNow Customer Service Management development, configuration, and integration - Legal right to work in the UK -ServiceNow Certifications (ITSM or CSM) or highly desirable. -Previously worked in more »

on site Job Requirements: Ensure stability and resiliency across the Connect technology production estate by the creation by embedding central processes and Digital level Service Management controls. Manage the Digital Service Management team, looking for opportunities for automation and innovation. Ensure the day to day running … support activities is efficient and minimizes disruption to customers and clients. The development and presentation of key KPI and KCIs to drive governance across Service Management practices which will help identify themes and read across activities to drive down incidents and increase stability. Chair and manage incident review … meetings, data governance reviews sessions and production reviews with key business stakeholders. Manage and be accountable for a global team of Service Quality managers/Release Managers ensuring best in class service is provided in line with ITIL principles. Ensure that high quality production metrics are delivered to more »

inside IR35 and paying £500 per day with flexible, hybrid, working in central London. You'll be supporting and developing the Atlassian solution (Jira, Service Management and Confluence), leading the data centre upgrade and supporting the production environment. You'll need a deep understanding of Atlassian tools, plug more »

for you. With IT and digital strategy at the forefront of your mind, youll have a view on operating models, technology transformation & improvement of service management processes. Experience 4+ years experience in Management Consulting Architecture experience including Business, Applications, Data and Infrastructure Demonstrable background on Public Sector … programmes, strong stakeholder management skills and communication Technology procurement experience and know-how with Networking, Operating Systems, Cloud Services (AWS, Azure OR GCP). Skillset within Cost analysis and Investments Experience following the green book five case model would be a plus Business transformation and change expertise A varied more »