1 to 25 of 33 Remote Support Analyst Jobs in London

Job Description - Build Support Analyst (047332) Build Support Analyst 047332 Organisation Organisation - Customers, Communication and Technology Job Job - Data Analytics Position Type - Full Time Job Title: Build Support Analyst Hybrid working within this role enables a balance of 50 per cent of time split … between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. Job Purpose: The Build Support Analyst is responsible for the day-to-day administration of the Data and Analytics (D&A) environments and application builds. The Build Support Analyst also supports the Build Manager in controlling the code in non-production test and development environments through initiatives with multiple development streams. The role ensures environments are maintained to agreed levels and build and code control processes are followed. Key Accountabilities: Ensure adherence to build management processes More ❯

IT Support Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯

IT Support Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯

Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working culture … and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business areas. … Key skills for the Senior Application Support Analyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯

leading institutions, including the three largest US banks and three of the world's five largest investment banks. We're looking for a Product Support Analyst to grow our UK support coverage. We are open to talking to both mid and senior level candidates. This role will … report to our Head of Product Support and IT. Cutover Product Support Analysts provide exceptional support ensuring our growing B2B client-base have the best possible experience with Cutover. As a team we're committed to being the customer advocate, resolving technical issues, answering usage questions, and … web/SaaS technologies, a keen investigative mindset, a positive demeanour and a dedication to continual improvement. What will you be doing as Product Support Analyst Day-to-day support for our enterprise clients; prioritising requests, resolving technical enquiries, usage questions and keeping customers updated primarily via More ❯

Salesforce Support Analyst Remote working – need to be UK based 6-Month Contract – Inside IR35 - Up to £450 a day Have to be eligible for SC and NPPV3 Clearance Public Sector The Role The Salesforce L2 Support Analyst will be responsible for undertaking support, maintenance … establish a fully fleshed out service. The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management More ❯

Unit4 ERP Support Analyst Permanent Fully Remote (UK) Salary: £40,000 - £45,000 (+ benefits) Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking to recruit a Unit4 ERP Support Analyst for a leading digital transformation consultancy. This is a fantastic opportunity to … support a variety of clients across multiple sectors, helping them get the most from their ERP systems through responsive support and remote consultancy. This is a fully remote role with travel approximately once a quarter for team meetings. You'll work as part of a collaborative and values … empowerment across organisations. The ideal candidate will combine strong problem-solving skills with an empathetic, people-first approach. Key Responsibilities: Respond to and resolve support tickets in line with customer SLAs Investigate and troubleshoot issues within the Unit4 ERP system, focusing on finance modules Provide clear, professional communication with More ❯

Finance Systems Support Analyst Permanent Fully Remote (UK) Salary: £40,000 - £45,000 (+ benefits) Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking to recruit a Finance Systems Support Analyst for a leading digital transformation consultancy. This is a fantastic opportunity to … support a variety of clients across multiple sectors, helping them get the most from their ERP systems through responsive support and remote consultancy. This is a fully remote role with travel approximately once a quarter for team meetings. You'll work as part of a collaborative and values … empowerment across organisations. The ideal candidate will combine strong problem-solving skills with an empathetic, people-first approach. Key Responsibilities: Respond to and resolve support tickets in line with customer SLAs Investigate and troubleshoot issues within the Unit4 ERP system, focusing on finance modules Provide clear, professional communication with More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is … and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training … provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning and testing Keeping accurate records More ❯

Salesforce Support Analyst Remote working – need to be UK based 6-Month Contract – Inside IR35 - Up to £450 a day Have to be eligible for SC and NPPV3 Clearance Public Sector The Role The Salesforce L2 Support Analyst will be responsible for undertaking support, maintenance … establish a fully fleshed out service. The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management More ❯

Finance Systems Support Analyst Permanent Fully Remote (UK) Salary: £40,000 - £45,000 (+ benefits) Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking to recruit a Finance Systems Support Analyst for a leading digital transformation consultancy. This is a fantastic opportunity to … support a variety of clients across multiple sectors, helping them get the most from their ERP systems through responsive support and remote consultancy. This is a fully remote role with travel approximately once a quarter for team meetings. You'll work as part of a collaborative and values … empowerment across organisations. The ideal candidate will combine strong problem-solving skills with an empathetic, people-first approach. Key Responsibilities: Respond to and resolve support tickets in line with customer SLAs Investigate and troubleshoot issues within the Unit4 ERP system, focusing on finance modules Provide clear, professional communication with More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is … and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training … provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning and testing Keeping accurate records More ❯

Unit4 ERP Support Analyst Permanent Fully Remote (UK) Salary: £40,000 - £45,000 (+ benefits) Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking to recruit a Unit4 ERP Support Analyst for a leading digital transformation consultancy. This is a fantastic opportunity to … support a variety of clients across multiple sectors, helping them get the most from their ERP system... More ❯

Job: Front Office Application Support Analyst Location: London - Hybrid Salary: £95,000 A leading Multi-Asset Investment Management firm is searching for a Front Office Application Support Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications within the … Securities Financing and Trading department along with the Core Equities business. Responsibilities Provide technical support and functional process on applications Undertake daily operational checks, investigating and resolving any issues identified Follow the procedures to send service requests and to escalate problems Functional requirements gathering from front, middle and back More ❯

Job: Front Office Application Support Analyst Location: London - Hybrid Salary: £95,000 A leading Multi-Asset Investment Management firm is searching for a Front Office Application Support Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications within the … Securities Financing and Trading department along with the Core Equities business. Responsibilities Provide technical support and functional process on applications Undertake daily operational checks, investigating and resolving any issues identified Follow the procedures to send service requests and to escalate problems Functional requirements gathering from front, middle and back More ❯

Job Purpose: Join Charles Stanley as an Application Support Analyst, providing technical support for our financial and business systems, including trading, suitability, and risk systems. You'll be part of a high-performing team of technical experts, collaborating with internal users and third-party vendors. This hybrid … role offers the flexibility of working from home and the office. Key Responsibilities: Deliver timely, customer-focused technical support to internal business customers, ensuring KPI, SLA, and OLA targets are met or exceeded. Conduct root cause analysis of application issues and create corrective action plans following the ITIL framework More ❯

IT Applications and Infrastructure Support Analyst Our client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root Cause … Analysis, Documentation write-ups for Knowledge Base Articles Support team member supporting all aspects of services and client support, including Workstation Imaging, Hardware Configurations, Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all incoming … IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve complex issues, especially during IT migration and lifecycle projects. Maintain up-to-date and relevant IT data to comply with the bank's auditing More ❯

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset … queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new More ❯

We employ over 480 people in offices in London (Croydon and Fleet Street), Devon and Dublin. Overall Purpose of the Role: As an Application Support Analyst, you will be responsible for providing technical support and troubleshooting issues across multiple business applications, with a focus on Naviga Ad … of contact for users, resolving issues, managing user access, and ensuring the smooth operation of our critical applications. This is a hands-on, technical support role, requiring excellent problem-solving, communication, and multi-tasking skills. Key Responsibilities: Provide first and second-line application support for Naviga Ad CRM … other internal business applications. Troubleshoot and resolve user issues and queries submitted through our ticketing system (e.g., Jira, Zendesk). Prioritise and manage incoming support requests efficiently, meeting agreed SLAs across multiple applications. Manage user accounts, permissions, and access controls for Naviga Ad, Adestra, and other supported applications. Investigate More ❯

We employ over 480 people in offices in London (Croydon and Fleet Street), Devon and Dublin. Overall Purpose of the Role: As an Application Support Analyst, you will be responsible for providing technical support and troubleshooting issues across multiple business applications, with a focus on Naviga Ad … of contact for users, resolving issues, managing user access, and ensuring the smooth operation of our critical applications. This is a hands-on, technical support role, requiring excellent problem-solving, communication, and multi-tasking skills. Key Responsibilities: Provide first and second-line application support for Naviga Ad CRM … other internal business applications. Troubleshoot and resolve user issues and queries submitted through our ticketing system (e.g., Jira, Zendesk). Prioritise and manage incoming support requests efficiently, meeting agreed SLAs across multiple applications. Manage user accounts, permissions, and access controls for Naviga Ad, Adestra, and other supported applications. Investigate More ❯

We have the opportunity for a Service Support Analyst to join our IT department here at Tokio Marine Kiln on a 6-month fixed-term contract. (This role will be based on-site 5 days a week with some potential for hybrid working). Reporting to the Service …/queues to ensure that customer service level agreements are met, paying attention to the reports in the service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed and calls are managed according to priority. Ensure that ITSM calls are directed to the correct … support teams in a timely manner, if not under the scope of the Service Desk. Liaise directly with business users to understand or clarify the nature of the incident/request and to confirm the successful resolution of them. Liaise directly with internal 3rd line support teams to More ❯

ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do - combining market access, data, compute, and research infrastructure with risk … management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities … The Trading Systems Support Analyst will manage the widely-deployed OMS and market data delivery systems involving every major electronic exchange and asset class. Responsibilities will include: Working closely with traders to understand their needs Solving problems by providing level one and level two support for our More ❯

A major quant strategy hedge fund are looking to make a unique hire into its expanding London based trade support team. The role has a core tech/development focus – this is to run what is a heavily analytical hands-on approach to typical trade support responsibilities (as … to a strong standard (and some Matlab, C++ & C#). This is a perfect role for a current operations/middle office/trade support analyst, at an IB, hedge fund or prop firm, who has strong technical skills but that is struggling to use them and/… move overseas to the firm’s HQ or a developing office elsewhere). Candidates should have 2-5yrs relevant line operations/trade support experience, a strong STEM focused academic background and some form of advanced coding skills (preference for python). The role has a More ❯

Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1st line support to the company’s SME clients across the Greater London area under the guidance and support of the senior management team. The position … and SharePoint. The initial focus of this role will be troubleshooting 1st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. Salary More ❯

for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯