1 to 25 of 52 Support Analyst Jobs in London

Application Support Analyst Salary - £45,000 Location - 1 day per week in London office for first 3 months, then monthly visits I am excited to be partnered with a global leader in data security and verification, with a focus in the education and employment industry. They provide security … around the world in nearly 200 countries. As they grow and the CTO takes on additional responsibilities, they are looking for an experienced Application Support Analyst to come in and take over all 2nd and 3rd line support issues and queries from the team. As an Application … Support Analyst, you must have experience with: SQL Cloud Management System ISO27001 2nd line support agent - able to write queries that search for bugs and data anomalies Understanding of how the app works and the capabilities of the technical system as a whole Be proactive and take more »

various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products. Reporting to the Application Support Team Lead, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora … Symphony, Planlogic EoS, credit cube and Datagenic. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where … possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and more »

Ultra Low Latency Trading company - Application Support Analyst - £80,000 - £120,000 We have just taken on a new role with an Ultra Low Latency Trading company who are in the search for a technical Operations Engineer to join a fast-paced and high-growth business. Responsibilities will more »

New York, and Paris. This role is for London. We work in the office 4 days a week, 1 day from home. Responsibilities Trade support, including daily reconciliations of cash, positions, and trading activity. Liaising with counterparties and exchanges on daily issues. Build and maintain automated processes. Work with more »

Charles River (customisation, upgrades, new workflows, long term solutions to issues, relationship management of Charles River as a vendor) , however could be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Putting a new service in place so … that there will also be some external support service for CR to back this person up. Users based in London and Edinburgh. Tasks will include issue resolution, training, some trade floor support, and business analysis work on projects. Handling escalated issues relating to applications or services through to … Responsible for the definition and execution of business implementation activities and closely involved with IT implementation activities, including appropriate training of Business and IT support teams. Candidate profile: You must have expert experience working with Charles River Fixed income experience is highly needed, along with equity experience, and swaps. more »

French/Fran ais/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »

Applications Support Analyst - DMS We are seeking a talented Applications Support Analyst to join a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications … contributing to business analysis related to new and existing applications. We are keen to speak to candidates who support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their more »

Microsoft Windows MacOS Microsoft Intune & Microsoft Entra ID Exalto Consulting are currently recruiting for a 2nd Line Support Analyst for a creative digital agency based in Central London. They are seeking a highly skilled 2nd Line Support Analyst who will showcase exceptional interpersonal skills while collaborating … efficiently, striving for a high level of first-time fixes. Serve as an escalation point for 1st and 2nd Line Service Desk Engineers, providing support and technical assistance to resolve staff queries. Respond effectively to technical issues, either resolving them or escalating as needed. Prioritize and manage workload to more »

Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a … smooth transition of new or changed services into production. Deciding on the appropriate approach to achieve the optimal outcomes Essential skills include: Strong Application Support Azure Administration PowerShell/Python Understanding of core infrastructure services, e.g., Networks, Domain, Firewalls etc. High Availability concepts Monitoring tools (Pingdom, Solar Winds etc. more »

Senior Trade Floor Support Analyst - £350 per day - INSIDE IR35 - 6-month rolling contract Join a dynamic team as a Senior Trade Floor Support Analyst and play a crucial role in maintaining a seamless Front Office Trade Floor/Treasury desktop environment. Your expertise in investigating … Investigate and resolve Front Office-related issues, collaborating with application owners, infrastructure teams, IT security, and vendors for effective problem management. Provide English language support to Front Office colleagues across the EMEA region, considering cultural and language differences. Foster collaborative relationships within the IT division, locally and globally. Gather … and understand business users' requirements. Cover the Trading floor IT support contact, handling calls, creating tickets, and escalating as needed. Support walk-up and email requests, managing tickets and escalations. Role Profile: Administer various IT environments, including PC builds, software configuration, SCCM, and printing. Coordinate and monitor escalations more »

COBOL Support Analyst Are you a passionate COBOL Support Analyst looking to make an impact? Look no further! We're seeking a talented individual to join a dynamic team, where innovation meets tradition in the bustling enterprise banking sector. Location: London Working pattern: hybrid - 2 days … pension contributions (7,5%), private medical, holiday entitlement Salary package: £50.000, slightly negotiable depending on the skill match About the Role: As a COBOL Support Analyst with us, you'll be at the forefront of crafting cutting-edge software solutions, tailored to our esteemed clients' specifications. From building … collaborating in a vibrant office environment. Key Responsibilities: Develop and implement software in alignment with client needs Manage defect resolution and respond to customer support tickets promptly Debugging, data analysis, code reviews, talking with the clients, and performing show/tell sessions Conduct thorough system testing and ensure integrity more »

IT Support Analyst – Citrix – Windows – Azure – Financial Services An IT Support Analyst is required to join an asset management organisation to join an established team that ensures the business’ IT services are fully supported. Based in London (hybrid working), this is a permanent role offering between … The role is heavily hands on, responding to any 1st – 3rd line technical issues across the technology estate. Requirements Good background in an IT Support/Helpdesk position. Strong knowledge in technologies like Citrix, Windows, Azure, Office365 + more. Able to operate in a high pressured and corporate environment. … like you match the above and eel that no task is too small or too mudane, I’m keen to hear from you. IT Support Analyst – Citrix – Windows – Azure – Financial Services Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who more »

Application Support Analyst - London - Hybrid role - £80,000 Harrington Starr have just partnered with a leading Energy Trading company who are looking for a brand new Application Support Analyst to join the team. They are looking for a support professional with a great technical background more »

IT Support Analyst – Asset Manager in the City of London - £40,000 We have a brand-new IT Support Analyst opportunity at Harrington Starr to join an established Asset Manager in the City of London. Our client has offices across the globe and $100Billion currently under … management. You will act as the first line of support for helpdesk tickets, providing both 1st & 2nd line support. However, there will also be an opportunity to be involved in some wider technology projects. Please note this role will require 5days a week onsite in Central London. What are more »

Technology department manages client-facing software applications, including the CRM system and the Client Portal. Join a team of four as a Client Technology Support Analyst to ensure seamless operations and user satisfaction. As a Client Technology Support Analyst, your main responsibility will be to provide … end-user support for client technology applications, focusing on Microsoft Dynamics. You will collaborate with departments like Investment Management, Compliance, and Marketing to ensure smooth functionality. You will provide end-user support for Microsoft Dynamics and other applications, logging, prioritizing, investigating, escalating, and resolving queries. Additionally, you will … party providers to ensure solutions are tested and updated is another key aspect of the role. In this role, you will provide cover and support to other team members as necessary and support colleagues across the business. You will manage or contribute to specific projects or initiatives, and more »

Job Title: Trade Support Analyst Our Client are a leading investment management firm providing services to individuals, advisors, pension plans, institutional investors. They are currently looking for a Trade Support Analyst to join their team on a full time basis. Job Description Trade processing, matching, and more »

wholly owned subsidiary of Getlink which also owns Eurotunnel, the Company which manages and operates the infrastructure of the Channel Tunnel. Overview The IT Support Analyst will be responsible for supporting the End User Computing infrastructure at ElecLink. The End User Computing infrastructure includes the computing devices (laptops … desktops, tablets, mobile phones, video conferencing hubs etc.), software and networking components. The IT Support Analyst will be responsible for the design and testing and overseeing the development and implementation of the technical aspects of users end user devices and services along with network support. The successful candidate … converter station sites in the UK (Folkestone area) and France at least once a month or as operational needs arise. General Responsibilities End user support Engaging with end users to find the nature of the problems they are facing (Hardware and Software) and work with suppliers/managed service more »

Role : Desktop Support Analyst Location : Central London – fully office-based Salary : £35,000-40,000, with additional benefits Job Role : Providing IT Support to all offices; 1st Line Support We have a great opportunity with a family office business to join their IT team and provide … desktop support to all their users and properties. You’ll be part of a small IT team, so will have the opportunity to expand on your IT support and networking knowledge. Job description : Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop … applications and respond to and resolve any issues. Support for internet services and associated Wi-Fi networks. Hardware specifications, equipment testing and procurement. Managing hardware warranty and support calls. PC and printer troubleshooting. Configuration and deployment of desktops/laptops to end users. Setting up and managing user more »

IT Support Analyst - £25,000 + package💥 5 days on site to start with 📍 Heart of the city office 🧡 Excellent career path and training plan from day 1 🙌 I am representing an established insurance company who are looking for a junior IT Support Engineer who will benefit … Successful rollout of new hardware and systems IT hardware and software asset management Documentation upkeep Pre-defined system checks Active Directory user management Helpdesk support Security maintenance User network support Basic insurance knowledge development Effective internal and external communication You will gain exposure to: Microsoft Windows more »

La Fosse are currently working with a globally recognised brand who are looking to hire an IT Support Analyst to join their team. You’ll land a customer focused role, in a modern environment utilising ServiceNow and other industry leading tools (AI/Automation/Chatbots). Salary … and the ability to consistently hit targets. You’ll gain exposure to the wider ITSM and have clear opportunities to progress your skillset and support the ITSM project team. Knowledge, Skills and Experience Required: At least 3 years in a Technology Support role with capability of 2nd-line … support. Strong skills in basic network troubleshooting to understand users’ issues and steps that need to be taken. Microsoft 365 administration and user support Hardware support and troubleshooting Familiarity with ITSM tools Ideally ITIL foundation (v3 or v4) Experience using ServiceNow (nice to have) Sound interesting? Please do more »

LGH The Opportunity We are not looking for an ordinary IT Support Analyst, you will be a great IT individual, who knows your LAN, WAN & VPN, with loads of experience troubleshooting Software & Hardware issues. This role will offer you a variety of responsibilities including being responsible for offering … 2nd line support for all IT System issues within the group and Central Office. Manage a large estate of devices using tools such as Microsoft Endpoint Manager/Intune/AD/ConnectWise. Providing systems admin for a variety of systems including Opera PMS, POS systems Zonal/Micros … days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support more »

obvious, unseasoned (or over seasoned) creative pros. But above all - passionate makers and culture shakers. The PITCH. Vaynermedia EMEA is looking for an IT Support Analyst to join our growing IT Team. You will be assisting the Regional IT Lead with the day-to-day technology needs of … full-service digital agency in our brand new EMEA HQ, based in Farringdon. In this role, you will be assisting with the deployment and support of Apple Mac hardware (and a few PCs) mainly across EMEA, with helpdesk support to the global organization of over 1000+ users. We … We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Experience with IT technical support or similar customer service experience; Mac focus is required Experience with AV Setup and live events is preferred Confidence with supporting executive level members more »

Rossera is a rapidly growing technology company specialising in Oracle Cloud. We have an exciting and challenging opportunity for an experienced support analyst to progress their career within the Oracle Cloud ecosystem. Embedded within our support centre of excellence, you will work with clients, supporting, maintaining and … of Public and Private sector clients, you will be exposed to a multitude of Oracle technologies at the application and infrastructure level. We will support and train you to increase your skills base across the Rossera and Oracle technology landscape to allow you to be productive and progress. Responsibilities more »

A fantastic opportunity has arisen for a IT Support Analyst to join a leading Investment Manager on a permanent basis. The ideal candidate will come from an investment banking or asset management background. Key Skills: 1st/2nd line support Windows Market Data Up to £50K on more »

Senior Desktop Support Engineer - Energy Trader - London Our client is a major energy trader based in London, this role is office based. Responsibilities: • Provide 1st, 2nd & 3rd level support for both hardware and software/EUC operations • Install, configure and maintain workstations, hardware and software; OS • Install applications … procedures • Analyse incidents/request and contribute to our continuous improvement’s ethos Experience: • At least 3-5 years’ experience as a Senior IT Support/Desktop Engineer (in an energy trader or top-tier hedge fund) • Expert in supporting a Microsoft environment; Windows OS, MS Office products • Expert … grasp of trading applications; Reuters, Bloomberg, ICE • Good understanding of cloud technologies; Azure, AWS • Very good communication skills, collaborative, inclusive (a background in VIP support) Technologies: • Microsoft OS; Win10/11 • Microsoft Office 2019 Suite, advanced Excel beneficial • SCCM • Active Directory • MS Exchange administration • PowerShell • VMWare • Citrix • Cloud; M365 more »