16 of 16 Support Specialist Jobs in London

Senior Desktop Support Specialist page is loaded Senior Desktop Support Specialistremote type: On-sitelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R66 Role Overview: Senior Desktop Support Specialist (London, UK - Onsite) If you're an experienced Desktop Support specialist seeking a role where your technical expertise and outstanding … customer service skills can make a real impact, this opportunity could be for you! The Senior Desktop Support Specialist will act as an escalation point for the Desktop Support team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system … installation and VIP support. The Senior Desktop Support Specialist will be assigned a daily senior shift which they will be responsible for monitoring the ticket queue with the Service Desk to ensure that there are no SLA breeches and that our support meets or exceeds defined professional quality standards.At Cornerstone Research, you will be part of a More ❯

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

IT Support Specialist (Mac Based) - Global Executive Advisory Business Location: Central London (Hybrid - 3 days on-site) £50-£60k (dependent on experience) + Bonus & Benefits Our client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an IT Support Specialist to join their growing London team. With a presence … is an exciting opportunity to join a dynamic, people-focused business recognised as one of the best workplaces by Inc. Magazine for multiple years. The Role As an IT Support Specialist, you will be responsible for implementing IT procedures and delivering best-practice solutions across the organisation. Acting as the first point of contact for end-user support … primarily Mac-based, so strong experience in macOS and MDM solutions such as Jamf or Kandji is essential. Key Responsibilities Act as primary contact for Tier 1/desktop support, including account access, applications, and peripheral connectivity. Troubleshoot and manage profiles, policies, and configurations using MDM tools. Support and educate users on conference room equipment. Escalate issues and More ❯

Senior Specialist IM Support | £85K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Specialist to lead the support function for a complex Marketing IM software estate.This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders … and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology … with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow). Skilled in building, documenting, and improving More ❯

A Digital Design BIM Support Specialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialist support to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯

tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon. We're growing and we're currently looking for a Product Support Specialist to join us. About The Role We're seeking an experienced and enthusiastic Product Support Specialist to join our growing global team. As part of … the Reachdesk Product Support team, you'll communicate directly with B2B customers and vendors to answer enquiries, resolve issues, manage documentation, and ensure that all customers receive an outstanding level of service. You'll work closely with Customer Success, Product, and Engineering teams to ensure a speedy diagnosis, prioritization, and resolution of all issues. We want you to be … priorities, and roadmap based on your frontline knowledge of customer needs. Last but not least, you'll have a unique opportunity to make an impact on a growing Product Support team. Key Responsibilities Communicating directly with users and vendors to answer product questions and address issues through email, chat, and video conferencing. Providing consultative service by identifying customer goals More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

NEC Application Support Analyst/NEC Specialist A fantastic opportunity has arisen for an NEC Application Support Analyst/NEC Specialist to join our London based housing firm on a permanent basis. NEC Application Support Analyst/NEC Specialist Summary: As an Application Support Analyst, you will take ownership of the NEC Housing … software portfolio, ensuring the system is performant, fully supported, and always meets business needs. You will report to the Lead Applications Support Analyst and collaborate closely with our IT Service Desk, in-house squads, Product Owners, and suppliers. NEC Application Support Analyst/NEC Specialist Key Responsibilities: * Provide second-line support for NEC Housing applications, escalating … to suppliers or in-house squads for third-line support where necessary. * Work closely with suppliers to manage and resolve third-line incidents and ensure delivery against SLA. * Take ownership of priority incidents, ensuring they are resolved efficiently. *Contribute to internal and external service reviews and maintain the application roadmap. NEC Application Support Analyst/NEC Specialist More ❯

IT Support Specialist – ContractASAP start OngoingBased near London Bridge On-site 5 days per week£300 - £350/day 9am – 5pm An exciting opportunity to join a fast-growing, innovative tech company. You’ll be at the heart of their London office, providing hands-on IT support and ensuring employees can work seamlessly every day.This role is … IT professional who thrives in a fast-paced environment and enjoys solving technical challenges across hardware, software, networking, and collaboration tools. WHAT YOU’LL DO: Provide high-touch IT support to employees, troubleshooting hardware, software, networking, and A/V issues Install, configure, and maintain laptops, peripherals, and collaboration tools Manage SaaS access requests and administer core platforms, including … SSO, device management, and enterprise applications Document IT policies, troubleshooting guides, and user instructions to enhance self-service support Identify recurring issues and recommend process or automation improvements Contribute to IT projects from research through implementation Build trust with senior and non-technical stakeholders by simplifying complex IT concepts WHO YOU ARE: 1–2 years of IT experience in More ❯

are part of a global infrastructure and operations organization with more than 300 staff distributed worldwide. We pride ourselves on being a friendly, approachable, and inclusive team. Collaboration and support are at the heart of how we work, and we strive to create an environment where everyone feels valued, respected, and empowered to contribute. About the Role: Deliver in … person and remote technical support for laptops, operating systems, software, printers, and mobile devices, including user training and issue resolution. Proactively monitor and analyse laptop performance to identify issues, determine root causes, and implement solutions that improve system health and efficiency. R esponsibilities : Provide technical support in person and remotely to troubleshoot and support laptop, operating system … mobile device & user education issues Proactive monitoring of laptops to identify machines in poor health, analyse where the issue lies, and find a resolution to increase laptop performance Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures and degradation Escalate problems/business continuity events as appropriate to the third-party provider, senior colleagues, and management More ❯

Application Support Engineer | Technology | London or Manchester | £40-50k Are you an Application Support Engineer who thrives on solving complex problems and ensuring system stability? This is your chance to join a leading technology company with a mission to help arts organisations succeed. You'll become a key member of their Engineering team, working in a collaborative … low-ego environment to maintain and improve a market-leading platform that drives revenue and builds stronger audience relationships. As an Application Support Engineer, you will: Ensure observability tools are configured to give full visibility of system health. Respond to incidents and urgent issues in a timely and effective manner. Investigate and triage operational issues in collaboration with the … of operational services. Document and report on defects, problems, and risks, sharing knowledge through dashboards and coaching. What We're Looking For Proven experience working in an operations or support team managing SaaS applications. A strong background in SQL Server and Azure SQL . Experience with Log Analytics and Kusto Query Language (KQL) . If you are someone who More ❯

about selling products - we want to solve problems and change lives through Monzo. Our TechOps team is the heart of Monzo, ensuring that every Monzonaut has the tools and support they need to do their best work. As the friendly face of this team, TechOps Support specialists are often the first point of contact for anyone needing help … foundation of reliability and excellence that enables the entire company to thrive. You'll be an experienced technically minded person, a mentor, a project owner, and the go-to specialist for all things TechOps Support. Responsibilities Supporting our Monzonauts - ranging from in person out of our offices or remotely Support the team with computer onboarding sessions for our More ❯

time for practices across the country too. ️ Our Principles Exciting challenges lie ahead-guided by our principles , we'll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices. These values drive everything we do at Healthtech-1: ️Simplify the complex Trust in radical truth and transparency Obsess over the quality of … problems, questions and ideas, quickly. Helping new customers get onboarded, and giving them an 11 experience - they deserve it! ️ To write best-in-class content so that you can support many practices. ️ Manage users' accounts; understanding concepts of: billing, user management, features, GP land. ️ Using modern tools such as Intercom Notion, Slack, and Typeform. To bring customer insights and More ❯

PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract £40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could … be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. More ❯