1 to 25 of 56 Support Specialist Jobs in London

Product Support Specialist - 9 Month Fixed Term ContractLocation: Home based with occasional national travel and stay over as requiredHours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic and user … focused Product Support Specialist to join a leading national contractor in the housing and service delivery sector. This role is ideal for someone who thrives on helping users get the most out of systems and is confident delivering support, training, and onboarding in a fast-paced environment. Product Support Specialist Role: Reporting to the Product … Support Lead, you'll be the go-to expert on internal systems, supporting end users across the business. Whether it's troubleshooting live issues, leading training during go-live, or capturing feedback for continuous improvement, you'll play a vital role in ensuring confident, consistent system use across the board. Product Support Specialist Key Responsibilities: Triage and More ❯

Product Support Specialist - 9 Month Fixed Term Contract Location: Home based with occasional national travel and stay over as required Hours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic … and user-focused Product Support Specialist to join a leading national contractor in the housing and service delivery sector. This role is ideal for someone who thrives on helping users get the most out of systems and is confident delivering support, training, and onboarding in a fast-paced environment. Product Support Specialist Role: Reporting to … the Product Support Lead, you'll be the go-to expert on internal systems, supporting end users across the business. Whether it's troubleshooting live issues, leading training during go-live, or capturing feedback for continuous improvement, you'll play a vital role in ensuring confident, consistent system use across the board. Product Support Specialist Key Responsibilities More ❯

IT User Support Specialist page is loaded IT User Support Specialist Apply locations London time type Full time posted on Posted Today job requisition id R257940 Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title IT User Support Specialist Department IT Service Delivery Office Location … success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice. Department Description The team provides second line IT support primarily to the office within the South Africa, but they also assist the user base of other offices when local offices may be closed or there are no onsite … support personnel available. The bulk of support is provided remotely using remote desktop tools but there is often a requirement to also undertake desk visits. The team work to high expectations and are expected to demonstrate the firm's values: Clients come first Excellence in all we do One team worldwide Commitment to our firm's success Good More ❯

EUC Onsite Support Specialist page is loaded EUC Onsite Support Specialist Apply locations London - Scalpel time type Full time posted on Posted Yesterday job requisition id REQ06118 This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking … status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Job Description: EUC Onsite Support Specialist How does this role contribute to our collective success? We are seeking a highly skilled and customer-focused EUC Onsite Support Specialist, to assist in … the delivery of exceptional technical support services to our internal users. This role is responsible for resolving complex technical issues and driving continuous improvement in our IT support processes. The ideal candidate will have a strong technical background, excellent communication skills, and a proactive approach to problem-solving. What will you do in this role? Provide 1st/ More ❯

Technical Support Specialist Standout opportunity for a Technical Support Specialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. Technical Support Specialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯

Technical Support Specialist Standout opportunity for a Technical Support Specialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. Technical Support Specialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯

Customer Support Specialist page is loaded Customer Support Specialist Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id J-048663 Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our … team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for our ezyVet software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep … tickets until resolution Deliver training webinars focused on specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help You'll learn tobe a support specialist, trainer extraordinaire and even a technical writing expert. So what are we More ❯

Technical Support Specialist - German Fluency Remote - UK ID:F8197 (for internal use only) Technical Support Specialist - German Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯

Technical Support Specialist - French Fluency Remote - UK ID:F8196 (for internal use only) Technical Support Specialist - French Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯

Technical Support Specialist - Dutch Fluency Remote - UK ID:F8198 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯

steadfast commitment to risk mitigation and efficiency creation within the foreign exchange marketplace, equipping clients with advanced products that render trading more expedient, secure, and cost-effective. ORACLE CLOUD SUPPORT SPECIALIST A distinguished financial services institution is seeking an Oracle Cloud Support Specialist to join its esteemed London-based team. This appointment presents an exceptional opportunity … within the foreign exchange marketplace, equipping clients with advanced products that render trading more expedient, secure, and cost-effective. What you'll do: In the capacity of Oracle Cloud Support Specialist based in London, you will be entrusted with providing advanced technical oversight across all facets of the Oracle Cloud ERP/EPM platform. Your daily undertakings will … prepared documentation and collaborative learning engagements. Ultimately, your proficiency will underpin the reliability of mission-critical finance and procurement systems upon which thousands depend. Provide expert technical counsel to support teams by resolving escalated matters pertaining to Oracle Cloud ERP/EPM applications within Finance and Procurement. Sustain and enhance integrations between Oracle Cloud ERP applications and ancillary internal More ❯

Job Title: Product Support Specialist - Institutions As a Product Support Specialist - Institutions , you will serve as the primary product expert and relationship manager for our Institutions client base. Your role involves providing advanced product guidance, ensuring SLAs are met across all support interactions, and acting as a trusted advisor to client support teams. This … training, managing ongoing client engagement through visits and calls, and providing strategic feedback to Product Management. With in-depth knowledge of the Institutions solution, you'll ensure exceptional, proactive support and contribute to shaping future product developments based on real-world use. What you'll be doing Serve as the primary product expert and point of contact for Institutions … clients, managing relationships and ensuring high satisfaction. Provide expert-level support and consulting to client support teams (L1) via phone, email, on-site visits, and virtual sessions. Facilitate onboarding and training of client support staff to handle routine issues independently. Monitor ticket queues to meet SLA targets, escalating internally when necessary. Collaborate with the Product Support More ❯

Senior Application Support Specialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: London (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯

IP Support Specialist – London A leading IP firm is seeking an experienced IP Support Specialist to join its busy and growing IT & Engineeringgroup based in Cambridge. This firm is known for its collaborative culture, strong values and progressive approach, offering a fantastic opportunity to develop your career in a supportive and dynamic environment.You will play a … EP and international) Handling WIP charges and overseeing monthly billing, including e-billing platforms Maintaining document accuracy and data integrity within internal systems Liaising with attorneys and clients to support matter progression Assisting with file opening, case monitoring and general IP administrative tasks Requirements: Previous experience in a patent support or formalities role, ideally within a professional services More ❯

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract | 💷 £20–£25 per hour (Inside IR35) Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth More ❯

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract | 💷 £20–£25 per hour (Inside IR35) Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth More ❯

Support Specialist Location: London UK Start date: ASAP Duration: 12 months Minimum Pay Rate: £28.46 per hour (Inside IR35) Overview: Our client is seeking a dynamic and detail-oriented Distribution Channel Support Specialist to join our team. This role is crucial in supporting our distribution sales channel partners and our internal teams by obtaining the right More ❯

Sales Support Specialist - Gamma Business 3rd floor, 63 St Mary Axe, London EC3A 8AA, UK • 11 Northampton Rd, Manchester M40 5BP, UK Job Description Posted Tuesday 17 June 2025 at 00:00 Expired Wednesday 18 June 2025 at 23:59 A bit about us At Gamma, we're more than just a leader in Unified Communications as a … opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? The role of Sales Support Specialist is a key role within the Gamma Channel Sales team. You will play a crucial role in assisting the sales team by managing administrative tasks, ensuring smooth … and provide exceptional customer service. Maintain and update customer databases and CRM systems. Assist in the preparation and execution of sales events, trade shows, and promotional activities. Provide general support to the sales team as needed. Provide direct support to Partners in the unallocated channel of accounts. What you'll need: Experience of working in a support More ❯

Title: Technical Support Specialist Location: London Salary: Competitive Ryder Reid Legal is seeking an experienced and proactive Technical Support Specialist to join a prestigious global law firm on a permanent basis. This is a hands-on role supporting the firm's busy legal and operational teams across Europe, ensuring seamless technology experiences in a collaborative, inclusive … office environment. Key Responsibilities: Deliver deskside and remote IT support, resolving software, hardware, and comms issues efficiently. Manage service requests and incidents via internal ITSM systems. Support live AV events and deploy unified communications solutions. Install and configure devices and ensure standardised software deployment across locations. Oversee IT inventory, procurement, and maintain clear documentation of systems and processes. … Coordinate regional support across European offices, including travel as needed. Support mobile device usage and maintain security compliance across systems. Administer shared calendars and inboxes for streamlined team scheduling. Qualifications: Proven experience in legal or professional services IT support. Solid understanding of Windows OS and Office 365 applications. Comfortable with iOS/Android device management. Experience using ITSM More ❯

Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and … troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯

Technical Support Specialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the … why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's More ❯

Sr. Support Services Specialist page is loaded Sr. Support Services Specialist Apply locations London, UK time type Full time posted on Posted 11 Days Ago job requisition id R071 POSITION SUMMARY We are seeking a highly motivated and experienced Senior Support Services Specialist to join our team. This role plays a critical part in … ensuring the delivery of high-quality support services across our business. The ideal candidate will have a strong background in customer service, technical support, process improvement, and stakeholder engagement. You will drive issues to a final resolution and provide a single point of contact for Tier 2 technical and support issues. WHAT YOU'LL DO Provide Tier … Client Support via phone and email channels Identify the root cause of the client's software or system issues and use system analysis and testing techniques to solve low to complex application or system issues Develop and document standard operating procedures (SOPs), workflows, and best practices. Document each customer contact using our contact tracking system in a clear, concise More ❯

Join a dynamic team at a leading global technology company as a Distribution Channel Support Specialist! You will play a pivotal role in empowering the distribution sales channel, providing data-driven insights that fuel strategic decision-making and drive business growth. By developing and implementing comprehensive reporting solutions, you'll directly impact the success of the channel partners … and contribute to the overall performance of the distribution business. As a Distribution Channel Support Specialist, you will: Identify and acquire essential data sources, both internal and external, to ensure comprehensive data coverage for tracking distribution business performance. Develop, implement, and maintain reports that offer actionable insights to the distribution channel team on a recurring and ad-hoc … they influence the world around us. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence. More ❯

What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with … Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management … and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections More ❯

their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: As part of the IT Support team, the IT Support Specialist is focused on providing extraordinary internal customer services by managing software, deploying hardware, supporting new tooling, and most importantly focusing on the … needs of our internal Remitly team. You will support our users with basic troubleshooting of hardware and software systems all the way to escalating problems to vendor support for our internal customers when needed. You will be the primary point of contact for all things support for our internal customers, routing tickets to other teams and working … trends, and developments related to your role, the business of the company, and the fintech industry. You Have: A BS in Computer Science or 2+ years of equivalent technical support experience. An eye towards detail and an attitude of "solve for the problem now, refine the process later." A love of working in the world of operating systems, computer More ❯